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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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October 15, 2019

Waiting room The waiting room offers coffee but no condiments like milk or cream. The are no newspapers. There is a snack shack but you need to pay More

by ELLEN.ROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Arruda
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you ELLEN.ROSS for your review! We appreciate you sharing your experience with us at Boch Toyota. I'm glad to see that Kyle was able to make your service visit great! I do apologize for there was no cream for your coffee, unfortunately the orders were backed up due to the long weekend, but I can assure you there will be plenty the next time you visit! If you need anything further, please feel free to reach out! Hope to see you here again, enjoy! Jessica Costello Customer Relations Manager Boch Toyota

October 15, 2019

Good experience , no complaints. Service for me was timely, although simple. I would go here again if my car happen to need service in the future. More

by VStreetCamry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you VStreetCamry for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! Glad to hear that you had a great visit with Angel and our service team, I will pass the message along! If you need you anything, please feel free to reach out! We will look forward to seeing you here again! Jessica Costello Customer Relations Manager Boch Toyota

October 15, 2019

Wonderful Employees are kind and considerate, works diligently, explains the problem and solution. I have been coming to Boch for many years and I would not ta More

by NANCY.CARUSO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Rovira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucio Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you NANCY.CARUSO2 for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota! Glad to hear that you have had many great experience with our team here, I will be sure to pass along the message! If you need anything, don't hesitate on reaching out! We'll look forward to working with you here again! Jessica Costello Customer Relations Manager Boch Toyota

October 14, 2019

It was great The guy that attend my service has a very good costumer service. He explained everything I needed to know and I appreciate it. Thank you More

by Paula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaldo Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tu
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you Paula for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that you had a great visit with Jack and our service team, I will be sure to pass along the message! If you need anything, don't hesitate on reaching out! Jessica Costello Customer Relations Manager Boch Toyota

October 14, 2019

New Vehicle Service Jack Tu was very helpful regarding what Toyota provided for service considering I wanted an oil change before the allowance. I got what I wanted. More

by RIRAPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you RIRAPA for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that Jack took great care of you, I will be sure to pass along the message. Please feel free to reach out if you need anything further, and we will look forward to seeing you here again. Jessica Costello Customer Relations Manager Boch Toyota

October 14, 2019

Was great!!! Was very pleased with the service. Chris was very knowledgeable and very helpful. He followed up with me to make sure that everything was taken care o More

by JACKSON.ETIENNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Demosthene, Yves Redon
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you JACKSON.ETIENNE for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! So glad to hear that you had a great experience with Chris and our service time. If you need anything, don't hesitate to reach out. We hope to see you here again, enjoy! Jessica Costello Customer Relations Manager Boch Toyota

October 11, 2019

Efficient, work done within an hour, organized Chris Gray was professional, personable and efficient. Enjoyed working with him. He called within the hour to say the job was completed.. I had broug More

by ANGIEJO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you ANGIEJ02 for your review! We appreciate you sharing your experience with us at Boch Toyota! Glad to hear that Chris did a great job, and we were able to take care of your recall for you! Please feel free to reach out if you need anything further! Hope we get to work with you here again! Enjoy! Jessica Costello Customer Relations Manager Boch Toyota

October 11, 2019

That one was the third time I went to the service center Unfortunately the 2 times I went before to the service center, I was told that my brakes were OK, I bought my Rav 4 and the brakes were making a sque More

by ANA9312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you ANA9312 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm so glad to hear that Kevin was able to help you figure out the problem with your car! If you need anything, don't hesitate to reach out! Hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

October 11, 2019

Just the facts Sir, just the facts What I mean by this is that at 92,000 miles they serviced my car by the book did nothing more nothing less than I needed no pressure explained what I More

by DASMITH60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you DASMITH60 for your review! We truly appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that Chris and our service team took such a great care of you! Please feel free to reach out if you need anything further! We look forward to working with you here again for your next service needs! Jessica Costello Customer Relations Manager Boch Toyota

October 10, 2019

Good service, decent pricing I brought my car in for its 20k servicing and was pleased with the experience. It was done promptly and the cost was not absurd. More

by JROMANDETTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
Oct 15, 2019 -

Nucar Toyota of Norwood responded

Thank you JROMANDETTA for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! Glad to hear that everything went great, I will be sure to pass along the message! Feel free to reach out if you need anything further! Look forward to seeing you back here again! Jessica Costello Customer Relations Manager Boch Toyota

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