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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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October 29, 2019
Thought I was having a good experience I received a coupon for oil change and tire rotation. It guaranteed that I would be out in 45 minutes. Upon Arrival I was told it would take twice as I received a coupon for oil change and tire rotation. It guaranteed that I would be out in 45 minutes. Upon Arrival I was told it would take twice as long. I complained and was told by the agent that he would do his best. After sitting in the waiting room a short time the agent came in and told me my car was going in now and should be ready in close to 45 min. It was and I left happy. Next day while driving a significant noise occurred. Went to the nearest service station and was shown that the lug nuts were loose enough to turn by hand. He suggested I return to Toyota but I begged home to tighten them because I was afraid to drive the car that far. He did. Very unsafe work. I will not be returning. More
by DHANS0513
Verified CustomerEmployees Worked With
October 29, 2019
Service review It was great experience. Reasonable waiting time. I never expected to wait for long time but my car needed more work than what I expected then ended u It was great experience. Reasonable waiting time. I never expected to wait for long time but my car needed more work than what I expected then ended up I got shuttle service. Shuttle guy, Val very punctual. More
by SUNYELEE
Employees Worked With
October 26, 2019
Could’ve been killed Came in for an oil change and tire rotation. The next time I got on the highway it felt like I had a square tire my car was shaking so much. Pulled ov Came in for an oil change and tire rotation. The next time I got on the highway it felt like I had a square tire my car was shaking so much. Pulled over and realized my lug nuts on my front right tire were never tightened. This could have ended badly and any got mechanic/technician should be embarrassed to make a mistake like that. This place isn’t the cheapest option for service by any means but I take my car hear expecting quality and safe work which clearly didn’t happen. Not a good look for this place. More
by RYANFOXX
Employees Worked With
Kyle Arruda
October 25, 2019
Boch Toyota Service I had both a standard maintenance appointment that morphed into an engine warranty issue. The service staff, especially Yves helped me walk through it I had both a standard maintenance appointment that morphed into an engine warranty issue. The service staff, especially Yves helped me walk through it all and I am happy with the outcome More
by Wrentham1
Employees Worked With
Yves Redon
October 25, 2019
Service Boch Toyota Norwood is the best car dealer and Chris was amazing again by providing me a good service and affordable price . in addition I had a good Boch Toyota Norwood is the best car dealer and Chris was amazing again by providing me a good service and affordable price . in addition I had a good waiting time looking to other cars models in the shop More
by ATLASREAL1
Employees Worked With
Chris
October 25, 2019
Tires from BOCH Toyota - Not honoring the Quote I am trying to buy Tires from BOCH TOYOTA NORWOOD in Massachusetts. I selected the tires online and got the Quote in email. I got a call from NANCY fr I am trying to buy Tires from BOCH TOYOTA NORWOOD in Massachusetts. I selected the tires online and got the Quote in email. I got a call from NANCY from dealership on 21st OCT to confirm my request, they have not confirmed the Tires are ordered yet and now they are telling me that the Good Year has stopped making these tires and offering me not known brand tires now, There is Buy3 get 1 free deal on Toyota dealers, I wanted to make use of the deal. I purchased the car from BOCH Toyota only and now only they don't care of their customer. The tires are freely available on Internet from other sellers, The tire I am looking for is Goodyear Assurance® MaxLife™ 245/55R19 size. I am not sure why they are lying to me that Goodyear doesn't manufacture the tires any more. I do not understand why they do not want to fulfill my order, I am working with Larry from Service Department. I have the quote in the email with me as proof. More
by Boch_Cust
October 24, 2019
It was great. Angel was awesome Angel was very helpful and guided me through the service process. The service done was fairly priced and completed quickly . The waiting area was com Angel was very helpful and guided me through the service process. The service done was fairly priced and completed quickly . The waiting area was comfortable and allowed me to work More
by STEVELIBBEY
Employees Worked With
October 23, 2019
Professional and attentive Angel immediately greeted me courteously, took care of the service I made the appointment for, everything in a timely manner. He answered all my quest Angel immediately greeted me courteously, took care of the service I made the appointment for, everything in a timely manner. He answered all my questions with knowledge and professionalism.. Thanks, Cynthia More
by CYNTHIA.BATISTA
Employees Worked With
October 23, 2019
Fast and polite Angel Pimentel was very attentive and polite. The service was very fast. He got me in and out quickly. To get to work on time. Angel Pimentel was very attentive and polite. The service was very fast. He got me in and out quickly. To get to work on time. More
by GLENDA2008
Employees Worked With
October 23, 2019
Excellent way to start my afternoon! My appointment was at 12:30 and I was pleasantly greeted by Mr. Lucio Lopes. He was extremely knowledgeable re: my appointment. I was there for speci My appointment was at 12:30 and I was pleasantly greeted by Mr. Lucio Lopes. He was extremely knowledgeable re: my appointment. I was there for specific services and Mr. Lopes was a very competent and professional representative. He was very kind and patient in answering all of my questions. He was handling a situation that I had with Mr. Kenny. I would recommend everyone to take their automobile for service at your co. and I would highly recommend them to ask for Mr. Lopes. More
by Victoria
Employees Worked With
