Nucar Toyota of Norwood - Service Center

Took them over 2 hours to the 10k mile service even with appointment. Took over an hour just to even get my truck into the bay. appointment. Took over an hour just to even get my truck into the bay. More

Your staffs screw me over...a defective ambient temperature sensor & they wouldn’t replace it...cost $180 & ended fixing it at A Kia dealer...s temperature sensor & they wouldn’t replace it...cost $180 & ended fixing it at A Kia dealer...s More

Terrific customer experience. Kyle handled my paperwork within minutes. He called me with an update in the afternoon, giving me time to prepare to return. I’ll definitely return. within minutes. He called me with an update in the afternoon, giving me time to prepare to return. I’ll definitely return. More

Service department is organized and efficient. Can't speak to pricing as everything was included when I purchased the car. Clean waiting areas, fast WiFi. speak to pricing as everything was included when I purchased the car. Clean waiting areas, fast WiFi. More

With everything going on in the world today, it’s nice to know that you can still get quick easy service for my Toyota dealership! Thank you know that you can still get quick easy service for my Toyota dealership! Thank you More

I had my Tacoma serviced here for the past two years. Boch Toyota offers good service and reasonable rates. Service managers always tell me what my options are for my services and I never feel rushed. Boch Toyota offers good service and reasonable rates. Service managers always tell me what my options are for my services and I never feel rushed. More

Terrible! Drove into *empty* service bay and waited 5 mins before any of the three employees acknowledged me. Wrong service proposed. Condescending svs. rep. Chris Gray mins before any of the three employees acknowledged me. Wrong service proposed. Condescending svs. rep. Chris Gray More

Received an honest assessment of my defective A/C system and offered me the best course of action going forward. Excellent communications with Chris Gray and offered me the best course of action going forward. Excellent communications with Chris Gray More

Dealer charge my 150 dollars for labor that they said was part of job Said they would give me credit on next service I asked them to take it off credit card I call multiple tomes about this with no response part of job Said they would give me credit on next service I asked them to take it off credit card I call multiple tomes about this with no response They did fond and fix issue Was going to trade truck at same time and sales people would not give me what there site said my truck was worth Not happy More

First time in for service- so I was a bit confused where to go. I asked a lady at the office multiple times and she just said “you need to speak with someone out there.” She could have showed me where to go to go. I asked a lady at the office multiple times and she just said “you need to speak with someone out there.” She could have showed me where to go. I ended up walking around trying to find someone to talk to. She was also rude when I came to pick up my car, as well. I never had any issues at other service centers. Also, black grease was left inside my car. More