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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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November 25, 2019
Amazing! The service at Boch is always amazing! They are quick and have excellent customer service! They go over all repairs with you and answer any questions. The service at Boch is always amazing! They are quick and have excellent customer service! They go over all repairs with you and answer any questions. More
by MLA091
Verified Customer
November 25, 2019
Easy and fast Great service easy fast. They took my appointment at the lat minute and finished the five thousand mile service quicker than I expected thank you Great service easy fast. They took my appointment at the lat minute and finished the five thousand mile service quicker than I expected thank you More
by AMERIKANERANODAO
Employees Worked With
November 25, 2019
Thank you Even though I was scheduled for 11:30 am I was told this up front an appointment set I like to have that appointment at that time I chose to wait the Even though I was scheduled for 11:30 am I was told this up front an appointment set I like to have that appointment at that time I chose to wait the two hours, they understood and acknowledge that I had a wait as they acknowledged to other customers that was impressive and being sensitive to the time of customers and patience understanding for the wait. The TV shows are always just great during this time you are made comfortable Thank you Forgot name of service helper More
by SHEILA.MARIA
November 25, 2019
Highlander 17 Very long wait but service member was apologetic and helpful. Also explained better times/dates for me to come in for service. Service was somewhat mo Very long wait but service member was apologetic and helpful. Also explained better times/dates for me to come in for service. Service was somewhat more expensive than I planned but it was well explained. More
by MSAMA
Employees Worked With
Kyle Arruda
November 25, 2019
Great service by Chris Chris was very thorough in explaining the eepairs that needed to be done right away and which items could wait for repairs. He gave a good, better bes Chris was very thorough in explaining the eepairs that needed to be done right away and which items could wait for repairs. He gave a good, better best option. More
by FORDECA42
Employees Worked With
November 25, 2019
Great Service. Thanks Kyle was very professional and updated me about services needed to be performed. Overall it was a good experience. I can count on you to keep my Pri Kyle was very professional and updated me about services needed to be performed. Overall it was a good experience. I can count on you to keep my Prius in shape. Thanks. More
by SEANXLU
November 24, 2019
Truly an angel I purchased my 2018 Toyota Corolla on 10-15-2019 and picked on up on 10-18-2019. The last thing I expected on 11- 18 was that my check engine light I purchased my 2018 Toyota Corolla on 10-15-2019 and picked on up on 10-18-2019. The last thing I expected on 11- 18 was that my check engine light would come on while I was on my way to work. On 11-19 when I got out of work my car would not start...…..needless to say I was quite upset. I was able to have it jumped and got it home . I had it towed to Boch as I was afraid to drive it. From the first phone call from Angel letting me know it had arrived , he was polite, informative and made me feel at ease. Each time he called, he thoroughly explained what steps were being taken to repair my car. His patience is to be rewarded as I am sure I asked a lot. I feel he went above and beyond in his service. If Angel represents all Bochs employees , I am so grateful I came here when I needed a vehicle . I applaud your company for hiring people like Angel...…..he is an asset to you for sure. More
by Pam
Employees Worked With
November 23, 2019
Very good service Everyone is happy to help, although my mileage was set to kilometers instead of miles, but overall good job. The shuttle service is phenomenal, apprec Everyone is happy to help, although my mileage was set to kilometers instead of miles, but overall good job. The shuttle service is phenomenal, appreciate this service as it gets me to work and back in a timely manner! More
by Qaira K
Employees Worked With
Other Employees :
Theresa Awad, Monike Silva , Yves Redon, Jack Tu
November 23, 2019
Suck service. No client satisfaction. I did purchase my vehicle in October 2018 , that was on a Saturday, on following Monday night I picked up the vehicle and I noticed that was a lot of I did purchase my vehicle in October 2018 , that was on a Saturday, on following Monday night I picked up the vehicle and I noticed that was a lot of water in the entire carpet , I told the salesman and he said was a shampoo in carpet and leave the Heat on that will solve the problem. Was raining all week return the vehicle and was a leak found and dealer said was fixed. Being dealing with this problem all year round, came back with same issue and got told not warranty and it my problem not theirs. GOOD luck with that. More
by RODOLFOMOTA54
Employees Worked With
Other Employees :
Matt Crane, Kyle Arruda, Chris Aliberti
November 22, 2019
AWESOME!! What I liked about my experience yesterday is that the young man did not try to talk me into anything other than what I asked for. He was very po What I liked about my experience yesterday is that the young man did not try to talk me into anything other than what I asked for. He was very polite and the service was completed in less time than I thought it would take. The atmosphere is pleasant and clean in the waiting room. The young man that waited on me was Angel Pimentel. More
by Amazing Grace
Employees Worked With
