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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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December 16, 2019
Horrible wait time! Initially AND while my car was being ser Took extremely long. Even with the initial pull-in my appointment was at 9:15 am didnt leave leave until 11am. I also notice EVERY person was being t Took extremely long. Even with the initial pull-in my appointment was at 9:15 am didnt leave leave until 11am. I also notice EVERY person was being told they needed something additional done to there car More
by JACCAL
Verified CustomerEmployees Worked With
December 16, 2019
Great service representative from start to finish it was a pleasant experience. Lucio is just amazing and has all the skills necessary to be the manager at any service center. I would definitely recommend t a pleasant experience. Lucio is just amazing and has all the skills necessary to be the manager at any service center. I would definitely recommend to all family and friends. More
by Landc
December 16, 2019
Satisfied customer Very professional customer service and service done competently. The flexible hours were very helpful and the service advisor, Angel, was top notch a Very professional customer service and service done competently. The flexible hours were very helpful and the service advisor, Angel, was top notch and thoroughly explained everything. More
by Marcjoj
Employees Worked With
December 16, 2019
Confirmed part was in stock, at appointment told it was not I made an appointment for a recall issues, and at the time that I made the appointment I confirmed that the part was in stock. However when I drove ov I made an appointment for a recall issues, and at the time that I made the appointment I confirmed that the part was in stock. However when I drove over for the appointment, I was told it was not in stock and that I would have to reschedule. Big waste of time. What's the point in confirming if you don't get accurate information? Staff was nice enough about it, but what a waste of time. More
by BS
Employees Worked With
December 16, 2019
Oil Change Very friendly and courteous. My son loved talking cars with Angel. Very personable and helpful. Easy in and out. Thank you very much for all of your h Very friendly and courteous. My son loved talking cars with Angel. Very personable and helpful. Easy in and out. Thank you very much for all of your help More
by jeffzamm
Employees Worked With
December 16, 2019
Service I have an older model highlander.And used another service business for repairs.And now I'm bringing back to Toyota because of the service I received. I have an older model highlander.And used another service business for repairs.And now I'm bringing back to Toyota because of the service I received. More
by RINGS
Employees Worked With
Yves Redon
December 16, 2019
120k mile service The service hours are unbeatable. They are extremely busy there, especially on weekends, so be prepared to wait or get a ride from the dealership to t The service hours are unbeatable. They are extremely busy there, especially on weekends, so be prepared to wait or get a ride from the dealership to the closest mall. People are friendly and the accept competitor coupons. Saved me some money on a big service. More
by PETESMITH21
Employees Worked With
Jance Sae-Eung
December 16, 2019
Great Service I have to thank Jance for taking great care me and my family and Boch. He was attentive, professional and handled everything including switching my da I have to thank Jance for taking great care me and my family and Boch. He was attentive, professional and handled everything including switching my daughters car seat. Our vehicle needed a new transmission and Jance made the transition smooth for my family. He got us a rental and stayed in communication the whole way through. Thank you Jance and Boch for great service experience. More
by AWOJM33
Employees Worked With
Jance Sae-Eung
December 16, 2019
Great customer service Kevin explained everything that need to be done clearly and kept us informed while work was being done. He was very friendly and professional. All goo Kevin explained everything that need to be done clearly and kept us informed while work was being done. He was very friendly and professional. All good! More
by Mjfboyd
Employees Worked With
December 13, 2019
3:30 pm The service was good!! It is your billing that I am unhappy with!!!!!!!! The bill would doesn’t list the cost of each individual part replaced. It The service was good!! It is your billing that I am unhappy with!!!!!!!! The bill would doesn’t list the cost of each individual part replaced. It just lumps the cost. I don’t know if one two or three parts were replaced I. Was told three parts were replaced but if so why was number “d” charged?? I didn’t have time to rad the whole bill until I arrived home. I intend to go see the manager when the weather gets better I am 86 years old More
by CANTONBLANDCHARD
Employees Worked With
