Nucar Toyota of Norwood - Service Center

Boch service . Good job, Jance was very welcoming and helpful. Don't assume that every person who comes in the door is "blue-collar". Thanks. . Good job, Jance was very welcoming and helpful. Don't assume that every person who comes in the door is "blue-collar". Thanks. More

Tires David was very helpful, and efficient, great service, fast assistance, drive in service, no appointment. I waited for a few, and it was ready. Great!! David was very helpful, and efficient, great service, fast assistance, drive in service, no appointment. I waited for a few, and it was ready. Great!! More

Excellent customer service Great and excellent customer service, angel did help w all my CV concern and really did a good job and I left very satisfied with the service and p Great and excellent customer service, angel did help w all my CV concern and really did a good job and I left very satisfied with the service and price for sure....thank you angel More

Would have been fine Brought car in @ 11:00 for an 11:15 appt. needed inspection, front plate mount, recalled airbag, waited at dealership. 3.5 hours later, I’m told they Brought car in @ 11:00 for an 11:15 appt. needed inspection, front plate mount, recalled airbag, waited at dealership. 3.5 hours later, I’m told they didn’t fix airbag because they “didn’t have the parts.” Would have been fine if they told me that maybe 2 hours earlier. More

Great work, but, could be more aware of I went to Boxh for some diagnostic work on my vehicle after the air bag light was illuminated on my dash. They quickly determine after diagnostics tha I went to Boxh for some diagnostic work on my vehicle after the air bag light was illuminated on my dash. They quickly determine after diagnostics that it only needed to be calibrated and I was not charged an extra fee for this. However, when I pulled into the garage, it took roughly 10 minutes before a service advisor assisted me. I was just sitting in the car waiting while I watched them work on their computers with no other customers in sight. This was pretty aggravating and lacked customer service. Otherwise, they do great work and Jack was extremely helpful! More

Radio wasn’t working properly The person I dealt with on Sunday seemed to not care or be sympathetic for the reason I came in for service. I was told it would be an hour and 20 min The person I dealt with on Sunday seemed to not care or be sympathetic for the reason I came in for service. I was told it would be an hour and 20 minutes if the download needed to be done. An hour and 20 minutes later I was told no updates were needed and what the cost of a replacement radio would cost and he walked away saying sarcastically “sorry!” There was no receipt given to me. More

The process very quick The people there were very friendly knowledgeable and understandable The process of getting my car was very quick . I have a reason to go back The people there were very friendly knowledgeable and understandable The process of getting my car was very quick . I have a reason to go back More