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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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December 30, 2019
Great service , great attitude. Larry was very nice, friendly who took care of everything. The place was well organized and clean. The price of the service was grea , great attitude. Larry was very nice, friendly who took care of everything. The place was well organized and clean. The price of the service was great. Just a great experience More
by M.CIUPAC
Verified CustomerEmployees Worked With
December 30, 2019
Service I came in for my leased Rav4's 15 thousand mile service. Everything was smooth from check in to check out. They also have a convenient snack stand wh I came in for my leased Rav4's 15 thousand mile service. Everything was smooth from check in to check out. They also have a convenient snack stand which worked out well for my kids while we waited. Will be returning More
by thebigK
December 30, 2019
He is really a professional. I think is one of the best at the dealer.He knows what is doing.Like I said he did a great job. at the dealer.He knows what is doing.Like I said he did a great job. More
by wislyeliassaint771
December 30, 2019
Process is Different The service I received wasn’t bad. The technician was pleasant. It was the process that I wasn’t particularly fond of. I use to just go to the service The service I received wasn’t bad. The technician was pleasant. It was the process that I wasn’t particularly fond of. I use to just go to the service desk when my car was ready. The customer service rep would look up who had my car, and call the technician to come over to me and explain the services I had. Twice now I’ve gone in, and was sent straight to the technician. Now I’m having to find my technician and if they happen to be with someone, I just stand there and stare at them until they hopefully notice me or bother another technician who will just interrupt my technician’s conversation to let them know I’m waiting. It’s awkward and not very efficient, in my opinion. More
by ELIZABETHGAUGGEL
Employees Worked With
December 30, 2019
Great technician I dealt with Technician was informed and quick. Kept me apprised the entire time I was there. He was polite and well mannered. A pleasure to work with Technician was informed and quick. Kept me apprised the entire time I was there. He was polite and well mannered. A pleasure to work with More
by PLOCKEIII
Employees Worked With
Other Employees :
Kenny Lopez, Matt Crane, Yves Redon, Kyle Arruda
December 29, 2019
Communication was excellent I was informed throughout my time waiting as to what was expected. I was able to get a nice lunch while I waited without having to leave the service c I was informed throughout my time waiting as to what was expected. I was able to get a nice lunch while I waited without having to leave the service center. More
by Robin
Employees Worked With
December 29, 2019
Cylinder Misfire Even though the issue wasn't solved on the firdt visit, they worked hard and solved the problem since it didnt recurr. They were very helpful with kee Even though the issue wasn't solved on the firdt visit, they worked hard and solved the problem since it didnt recurr. They were very helpful with keeping me informed of every step along the way. More
by MWK29
Employees Worked With
December 27, 2019
2nd visit related to moldings detaching 1st visited for 15k checkup asked to have molding checked. The molding came off next time I went through car wash. Brought truck back and new parts 1st visited for 15k checkup asked to have molding checked. The molding came off next time I went through car wash. Brought truck back and new parts were ordered. I will need to bring truck back to have the defective molding removed. More
by willism366
Employees Worked With
December 27, 2019
50k checkup I had a Great experience with the Boch dealership. Dan was my rep and he took care of me from start to end. Hooked me up with a car for the day. Was v I had a Great experience with the Boch dealership. Dan was my rep and he took care of me from start to end. Hooked me up with a car for the day. Was very friendly and knowledgeable about my service. He took the extra time to make sure I understood how to use the new remote. More
by CORA_DEVLIN
Employees Worked With
December 27, 2019
Over 2 1/2 hours for oil change. Manager never called back I often go to Boch Toyota to get routine maintenance. This time I scheduled an appointment but when I went there, they had no record of my scheduled a I often go to Boch Toyota to get routine maintenance. This time I scheduled an appointment but when I went there, they had no record of my scheduled appointment. They said it will take an hour to hour and a half. I waited over 2 1/2 hours! I asked to speak to the manager and have him give me a call. I have not heard back from the Manager. Unacceptable service. More
by Sundeep
Employees Worked With
Matt Crane
