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Nucar Toyota of Norwood - Service Center

Norwood, MA

4.0
1,531 Reviews

1,531 Reviews of Nucar Toyota of Norwood - Service Center

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January 14, 2020

Diagnostics or Up selling? Reluctantly went to the dealer with an issue, which I thought they should correct. Instead they ran an expensive "diagnostic" and proposed over $1300 More

by FJROTHERMAIL
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

Is there a zero star rating? Service was a complete waste of time and effort I will no longer service our vehicles at Boch Toyota More

by Cjmont5879
Recommend Dealer
No
Employees Worked With
Jance Sae-Eung
January 13, 2020

Great to know that this dealership open on Sunday unlike many others who doesn’t. I believed they can still work on reducing their services fee including parts fee. Overall received great service More

by MANFUNLAH2002
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you MANFUNLAH2002 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that you had such a wonderful experience with Jance and our team, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! Hope to work with you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 13, 2020

All went very well, quick and no hassle. Recommended upcoming service and how my car is doing. Had questions that were answered honestly. No problem coming back. More

by MGLTNN
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you MGLTNN for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that you had a great visit with Jance and our team, I will be sure to pass along the message! Thank you, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 13, 2020

Janice was very friendly and kind. He told me what was recommended and what the prices would be. Briefly discussed what was checked on car and asked if I needed him to set up next service. Very friendly g More

by KDUGG1
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you KDUGG1 for your review! We appreciate you taking he time to share your experience with us at Boch Toyota. I'm glad to hear that you had a wonderful visit with Jance and our team, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! We hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 13, 2020

First time I have had service done without problems in a long time. Larry was great at follow up and communication. I hope he takes care of my car in the future. Doesn’t feel like there’s energy in th More

by NANCY_KUBILUS
Recommend Dealer
Yes
Employees Worked With
Larry Dulski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you NANCY_KUBILUS for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that Larry took such great care of you, I will be sure to pass along the message! If you need anything, please don't hesitate to reach out! Hope to see you here again, and don't forget you can always request Larry as your service advisor for your next visit! Jessica Costello Customer Relations Manager Boch Toyota

January 13, 2020

Boch Toyota Experience My visit to Boch Toyota on Jan. 9, 2020 was pleasant and helpful. The Boch personnel were efficient and friendly and the service provided exceeded my More

by ADIE.MOORE
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you ADIE.MOORE for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that you had such a wonderful experience with Chris and our service team, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! Hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 13, 2020

First visit no one explained the details of the work needed on the car and it felt like I was being passed from one person to the next the day I picked up the car. It took 45 minutes to finally leave wi More

by MOLLY_4711
Recommend Dealer
No
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yves Redon
January 11, 2020

Easy in easy out with no hassles. Minimum wait time. Only fault I could see was you wanted to charge me $43 an engine filter. Seems a bit much. I came home and ordered the filter on line for $11. It was deli More

by JEDONAHUE2152
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Nucar Toyota of Norwood responded

Thank you JEDONAHUE2152 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that Kevin and our service team took such great care of you during your visit, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! We hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

January 10, 2020

Dealership is great but shouldn't have to wait 3 1/2 hours for scheduled oil change. Tried to fix things I didn't ask for. More

by lucy3591
Recommend Dealer
Yes
Employees Worked With
Yves Redon
Jan 30, 2020 -

Nucar Toyota of Norwood responded

Thank you lucy3591 for your review! We appreciate you sharing your experience with us at Boch Toyota! I apologize for any inconvenience waiting for your vehicle, we hope to see you here again as a chance to make up for it! Please feel free to reach out if you need anything further, my email is jcostello@bochtoyota.com. Jessica Costello Customer Relations Manager Boch Toyota

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