Nucar Toyota of Norwood - Service Center

It was impossible to call in and talk to some one Maybe short staff for covid also when you did connect you talk to three different people before you get some one who can help with the problem. A Maybe short staff for covid also when you did connect you talk to three different people before you get some one who can help with the problem. Also we bought a car and only have 25000 on it and already need a engine coil spark plugs and had a transmission leak not happy about that as we need another car and don’t think we will be looking a Toyota’s. Lucio was great and very helpful once we were connected called an updated me and was overall a pleasure to work with. The recommend question is tough to answer in a yes no because like I state lucio was great but your service are extremely overpriced so I would never recommend you for the price alone More

The gentleman that waited on me (Kevin) was very professional, friendly and knowledgeable. He explained everything to me and answered all my questions for me. professional, friendly and knowledgeable. He explained everything to me and answered all my questions for me. More

The Best Always pleased with service and sales at Boch Toyota. They are courteous professional and knowledgable. I highly recommend this dealship to others. Always pleased with service and sales at Boch Toyota. They are courteous professional and knowledgable. I highly recommend this dealship to others. I have been using them for 13 years More

service was thorough and Kevin was very professional. He responded timely when had questions and explained everything in detail. He was also very polite and good interpersonal skills responded timely when had questions and explained everything in detail. He was also very polite and good interpersonal skills More

Kevin was busy but once he was told that I was waiting to see him he fit me in and I didn't have to wait long. He managed to provide great customer service to myself and 3 other customers I'm a timely manner see him he fit me in and I didn't have to wait long. He managed to provide great customer service to myself and 3 other customers I'm a timely manner. He is very polite, courteous, patient and informative. I give Kevin 5 stars. More

David was very friendly and helpful. David gave me good advice on what to do with my vehicle situation. Will definitely look for David when I’m looking for service. advice on what to do with my vehicle situation. Will definitely look for David when I’m looking for service. More

I’ve been a Boch customer for many years and the service is excellent, the service advisors are some of the best they are very knowledgeable, and is always there every step of the way during service. is excellent, the service advisors are some of the best they are very knowledgeable, and is always there every step of the way during service. More

Didn't fix my taillight. AC Broken I went in for routine maintenance and a few other services, and also mentioned my rear right taillight being out. They did the routine maintenance, as I went in for routine maintenance and a few other services, and also mentioned my rear right taillight being out. They did the routine maintenance, as well as replacing a ball bearing, a drive belt, and a recall issue with the airbags. But when I got home later that night I had a feeling they just forgot about the taillight. I looked at the back of my car, and sure enough, the taillight was still out. Also, the panel that accesses the airbag was not fully secured and fell off within a day of service. The AC keeps wavering between working and not working. The AC itself works and the fan roars to life, but no air comes out intermittently. It's almost like it just got stuck in defrost mode, even though defrost is turned off. This problem didn't start until after my service visit. I will probably not be going back, since they'll just charge me for the things they broke. More

The service tech representative that handled my service visit was extremely friendly and courteous. The car required a recall servicing, plus a state vehicle inspection sticker, and in the process was told visit was extremely friendly and courteous. The car required a recall servicing, plus a state vehicle inspection sticker, and in the process was told that wheel alignment was also needed. There was a coupon offer online for the alignment I had recalled receiving an email promotion, but my phone's Internet access was slow and unable to show it so was disappointedly charged $10 more for the job. The recall repair was estimated to be a 3-hours job but it along with the inspection sticker and wheel alignment were all completed in about two hours. More

Kyle Arruda was extremely nice and helpful throughout the process. Would definitely recommend his services to anyone. Will be returning for my next service later this year. process. Would definitely recommend his services to anyone. Will be returning for my next service later this year. More