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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,529 Reviews

1,529 Reviews of Nucar Toyota of Norwood - Service Center

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June 30, 2020

I bought my car at Boch and have been servicing here ever since. I find the employees to be very courteous and professional and am always satisfied the service . My only complaint is that it would have been More

by CLAUDE.BRUFF
Recommend Dealer
Yes
Employees Worked With
Chris Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

I got charged a non cash adjustment of $7 on my last maintenance visit which I was never informed by the service department. I would appreciate Boch refundIng my $7. More

by MUNISHK90
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Boch Toyota Service Servicing my cars has always been easy, convenient and well done. It is easy to schedule an appointment, they will provide transportation home and bac More

by JM4724M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Dulski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2020

Disappointed that it took two hours for an inspection and and oil change. Too long especially when originally told it would be 30-60 minutes. More

by Bluzebra
Recommend Dealer
No
Employees Worked With
Lucio Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Nucar Toyota of Norwood responded

Hello Bluzebra, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to speak with you further about your recent service visit. When you have a moment, my email is jcostello@boch.com. Thank you, I look forward to speaking with you. Jessica Costello Customer Relations Manager Boch Toyota

June 30, 2020

There was an issue with the service center's computers which caused a long delay (took over 2 hours for an oil change to be completed). More

by ERIC6B373
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

Great service i got my car done fast and very Informative about my vehicle. i love working with kavin DaSilva and the team that works with him 👍👍👍👍👍 More

by DAVIANELLINGTON
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

Kevin was very courteous and polite. Did what I needed done. At the end explain to me what was done and what I would need done next time I come in. Thank you kevin More

by SF2329
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2020

Excellent. Finally. Finding the right service personnel to help and give you exactly what you need and no additional mumbo jumbo. Quick Oil Change and that's that. That is what I expect when I More

by SHANMUKHA.RAO
Recommend Dealer
Yes
Employees Worked With
Kyle
June 29, 2020

Had to wait up to 4 hours to change oil, that’s really sad, next i won’t go there for sure, I waisted my whole Friday just because of that appointment. More

by guexnfm
Recommend Dealer
No
Employees Worked With
Kyle Arruda
Jul 03, 2020 -

Nucar Toyota of Norwood responded

Hello guexnfm, my name is Jessica, I am the customer relations manager at Boch Toyota. I'd like to speak with you further about your recent service visit. When you have a moment, my email is jcostello@boch.com. Thank you, I look forward to hearing from you. Jessica Costello Customer Relations Manager Boch Toyota

June 29, 2020

Kyle was great. He took down my concerns and even added a last minute request after my car left the service bay. And he did it fast! Thanks! More

by GOEGLEIN
Recommend Dealer
Yes
Employees Worked With
Kyle Arruda