Nucar Toyota of Norwood - Service Center

Bob took time to explain and justify every bit of service and repairs needed, several times, over and over. In this day and age when we are watching every penny spent, I really appreciated his patience and and repairs needed, several times, over and over. In this day and age when we are watching every penny spent, I really appreciated his patience and clarity. The work was finished in the time frame promised and sounded great as I pulled out of the lot. More

I went in last Sunday to have my breaks repaired and Bob Gandolfo kept me informed the whole time I waited. It was nice to know I wasn't just another customer who can wait in the waiting area. Bob treated m Gandolfo kept me informed the whole time I waited. It was nice to know I wasn't just another customer who can wait in the waiting area. Bob treated me so warmly that it felt like I was his only client when, in fact, he had many, many more. I also told Bob that I was hearing a strange noise coming from my steering wheel, and without looking at it, Bob told me what he thought the noise probably was, had a mechanic look at it, and sure enough, he was right! In a world where it seems like no one does their job anymore, Bob surely impressed me with his knowledge and work ethic. Give that boy a raise! More

The service advisor was personable and estimated a time for the service and the car was ready a bit earlier than expected. They also noticed that my inspection sticker was due this month and offered to per for the service and the car was ready a bit earlier than expected. They also noticed that my inspection sticker was due this month and offered to perform that service as well while I already had the car at the dealership. More

I got “Maintenance required” in my dash board. I did drive to Boch Toyota because I know that the best people to take care of your care are the people that you bought it from. I waited in the service l drive to Boch Toyota because I know that the best people to take care of your care are the people that you bought it from. I waited in the service line and in less that a minute I got in and a pass boy used his hand to park my car in the right position. Mr. Corey Henderson approached me while I am still sitting in my Car and said Sir; what kind of service are you here for today? I answered I think it is “Oil Change” and he took the Care pin number and he said you are correct. Politely with a very nice smile he asked for the key and asked me to wait in the rest area and he will call me when the car is done I did watch a nice movie and I got some free popcorn and he called my name after about 35 minutes Mr. Mahmoud your car is ready. What else any one can ask for?. It is an excellent service and Corey is a very nice person. Mahmoud More

This was my first toyota and I absolutely love this car!!! I am also very impressed with the sales and service I have had with Boch Toyota. The dealership and service is very impressive. Everyone is car!!! I am also very impressed with the sales and service I have had with Boch Toyota. The dealership and service is very impressive. Everyone is so friendly and helpful. It is always a fun experience. Bob Gandolfo is very curtious and friendly and takes very good care of you. It is a pleasure working with him. There's nothing better than a friendly caring and helpful person. He was great in everyway!!! More

I had a problem with my glove box that could have cost me a lot of money but Mike Altieri made sure that the repair was made quickly, properly and covered the cost. This could have gone a different way nut i a lot of money but Mike Altieri made sure that the repair was made quickly, properly and covered the cost. This could have gone a different way nut it will make me come back to Boch for service and sales. More

Today I went in for a recall visit, and Bob was fantastic! Since I have purchased my new Highlander in August 2009, Bob G. is the Service Advisor that I always seem to, and boy do I luck out! On fantastic! Since I have purchased my new Highlander in August 2009, Bob G. is the Service Advisor that I always seem to, and boy do I luck out! On my previous visit, for a LOF and Tire Rotation, Bob noticed a mark on my Driver's door. He got some type of paste and spent the next 5 minutes buffing the mark out. I was thrilled. Now that is customer service for you. I can only hope that I get Bob for my future service appointments. -Maura M. More

I contacted Boch Toyota after my side passenger mirror was destroyed in an sccident on the highway. They werer able to procure me a replacement mirrir with in a day & also informed me I was due for an oil was destroyed in an sccident on the highway. They werer able to procure me a replacement mirrir with in a day & also informed me I was due for an oil change and warranty service on my Tacoma frame for rust. the entire proces was handled in one visit and I am more than happy with the service from Boch Toyota. More