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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,531 Reviews of Nucar Toyota of Norwood - Service Center
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November 06, 2012
I took my car in for its 20,000 mile service checkup. I was greeted and warmly welcomed by Chuck Fassel, who checked me in. I had two special requests....one to vacuum my trunk, and the second to silence was greeted and warmly welcomed by Chuck Fassel, who checked me in. I had two special requests....one to vacuum my trunk, and the second to silence the "siren" on my car alarm which had been way too sensitive from day one. The routine work on my car was handled promptly within the estimated time, and my two requests were handled by Chuck himself. Thank you, Chuck. My last several cars have been purchased with the help of Sales Consultant, John McDaniel. I enjoy working with John. He is not pushy! He is friendly, helpful, and efficient. I was not buying a car today, but John spent some time with me while I awaited my service work to be completed. I was not surprised to learn that John has reached the SILVER Sales Society level in sales. He deserves this honor - for his hard work, and great service to his customers. More
by Augusta415
Employees Worked With
Chuck Fassel and John McDaniel
January 17, 2012
I purchased a Toyota Avalon fron this dealership 2 yrs ago because of the sales staff.Very friendly,not pushy and easy to deal with.Sice then I've brought my car back every 5k miles for service. These guy ago because of the sales staff.Very friendly,not pushy and easy to deal with.Sice then I've brought my car back every 5k miles for service. These guys are the best.Specifically I'd like to mention Bob Gondolfo. The last three times I've been in for svc. he's been the person that has waited on me. He's very helpful,friendly and knowledgable.Don't let him get away.He's good.BY the way the car is great to! ; More
by Fradin
Employees Worked With
Bob Gondolfo
August 18, 2011
had a problem yesterday with 2011 avalon,(key would not work in ignition, called AAA, land locksmith to no avail, then went to dealership and happened on to Mr McDaniel land he went with me in another car work in ignition, called AAA, land locksmith to no avail, then went to dealership and happened on to Mr McDaniel land he went with me in another car to avalon and tried to get kiey to work, but it would not and he contacted a tow company to come and get car back to dealership and theb he walked back to dealership about 1 mile on busy highway. 1 hour later car was towed to dealership and he was instrumental having car looked at (6;00 P>M> i think john went over and above as he was not saleman who sold me vehicle. william lane 508-641-8252 More
by carol lane
Employees Worked With
John McDaniel
August 18, 2011
I bought a car 3 years ago from Boch. Over time, things break, it happens. My brakes had started to wear and were starting to be an issue. I took the car in and Don took care of me right away. It felt like break, it happens. My brakes had started to wear and were starting to be an issue. I took the car in and Don took care of me right away. It felt like as soon as he had any info he was right there to let me know. Corey as well. They explained everything that needed to be done in real english. While I was waiting my original salesman from 3 years ago walked by and remembered me. HE then went and checked on the car and let me know how it was going too. I know its hard to draw a line from A to B on theses things; but these guys just made sure when I need service or start looking for a new car that I'm going to stop in Boch Toyota. They are an asset to this dealership. More
by dmarchetti
Employees Worked With
Corey Henderson, Don Partridge, John McDaniel
July 12, 2011
interested in a used tacoma. worked with "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Mar "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Marco never mentioned he incident.i needed to call and report the damage to a manager named Daniel.she was upset that i didnt run in and report it when it occured. (why would i, when it was clearly broken by the salesman). after arguing for 10 or 15 min. i thought to myself, what will it be like when i need service after a purchase. i decided never to purchase from boch AGAIN. More
by masone
Employees Worked With
ales manager Daniel
June 29, 2011
My daughter brought her Camry in to be serviced. Once again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. As a matter of fact, I will be visiting Boch soon with my own Camry. I would recommend Boch and Bob to anyone. I won't go anywhere else. We've been loyal customers for many, many years. More
by jpiazza
Employees Worked With
Bob Gandolfo
June 15, 2011
Overall, I had a great experience. I thought the pricing was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! More
by Mpugh
Employees Worked With
Bob Gandolfo
April 16, 2011
Bob Gandolfo promptly took my Toyota avalon for its oil change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievab change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievably, my car was done in just 25 minutes! Bob is always committed to good service and has helped me on a number of occasions. More
by dianne smith
Employees Worked With
Bob Gondolfo
March 20, 2011
Bob is an excellent Service Consultant -- he's friendly, knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, t knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, to the fun movies to the wifi, it's a pleasant way to spend a couple of hours while waiting for your car. And Bob is always sure to come in and check on you and keep you up to date on the status of your car. Thank you, Bob! More
by btragakis
Employees Worked With
Bob Gandolfo
