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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,529 Reviews
1,529 Reviews of Nucar Toyota of Norwood - Service Center
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August 18, 2011
I bought a car 3 years ago from Boch. Over time, things break, it happens. My brakes had started to wear and were starting to be an issue. I took the car in and Don took care of me right away. It felt like break, it happens. My brakes had started to wear and were starting to be an issue. I took the car in and Don took care of me right away. It felt like as soon as he had any info he was right there to let me know. Corey as well. They explained everything that needed to be done in real english. While I was waiting my original salesman from 3 years ago walked by and remembered me. HE then went and checked on the car and let me know how it was going too. I know its hard to draw a line from A to B on theses things; but these guys just made sure when I need service or start looking for a new car that I'm going to stop in Boch Toyota. They are an asset to this dealership. More
by dmarchetti
Employees Worked With
Corey Henderson, Don Partridge, John McDaniel
August 18, 2011
had a problem yesterday with 2011 avalon,(key would not work in ignition, called AAA, land locksmith to no avail, then went to dealership and happened on to Mr McDaniel land he went with me in another car work in ignition, called AAA, land locksmith to no avail, then went to dealership and happened on to Mr McDaniel land he went with me in another car to avalon and tried to get kiey to work, but it would not and he contacted a tow company to come and get car back to dealership and theb he walked back to dealership about 1 mile on busy highway. 1 hour later car was towed to dealership and he was instrumental having car looked at (6;00 P>M> i think john went over and above as he was not saleman who sold me vehicle. william lane 508-641-8252 More
by carol lane
Employees Worked With
John McDaniel
July 12, 2011
interested in a used tacoma. worked with "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Mar "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Marco never mentioned he incident.i needed to call and report the damage to a manager named Daniel.she was upset that i didnt run in and report it when it occured. (why would i, when it was clearly broken by the salesman). after arguing for 10 or 15 min. i thought to myself, what will it be like when i need service after a purchase. i decided never to purchase from boch AGAIN. More
by masone
Employees Worked With
ales manager Daniel
June 29, 2011
My daughter brought her Camry in to be serviced. Once again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. As a matter of fact, I will be visiting Boch soon with my own Camry. I would recommend Boch and Bob to anyone. I won't go anywhere else. We've been loyal customers for many, many years. More
by jpiazza
Employees Worked With
Bob Gandolfo
June 15, 2011
Overall, I had a great experience. I thought the pricing was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! More
by Mpugh
Employees Worked With
Bob Gandolfo
April 16, 2011
Bob Gandolfo promptly took my Toyota avalon for its oil change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievab change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievably, my car was done in just 25 minutes! Bob is always committed to good service and has helped me on a number of occasions. More
by dianne smith
Employees Worked With
Bob Gondolfo
March 20, 2011
Bob is an excellent Service Consultant -- he's friendly, knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, t knowledgeable and fair. I've continued to service my Prius at Boch because of Bob, as well as the great waiting room setup. From the free coffee, to the fun movies to the wifi, it's a pleasant way to spend a couple of hours while waiting for your car. And Bob is always sure to come in and check on you and keep you up to date on the status of your car. Thank you, Bob! More
by btragakis
Employees Worked With
Bob Gandolfo
March 16, 2011
I needed new rear brakes and I put it off for a long time until I felt I could afford the work. I called Boch Toyota and had several options for appointments. I dropped the car off the night before so that until I felt I could afford the work. I called Boch Toyota and had several options for appointments. I dropped the car off the night before so that I wouldn't have to deal with that before work. Even the sales people in the show room, who were there that night, were pleasant and funny, putting me at ease as I needed to make sure I was putting the keys in the correct place. The car was taken care of really well, and Phil was wonderful about the service. He asked if I wanted an oil change, since on his records I was due one. I told him no, I had had one at another place when I had it in over the winter..... When I got there Phil told me that the oil change was done anyway, but I was not charged for it! I'm so glad! Phil was very nice about this. I will always take my Toyota to this dealer. More
by tyjohn_02186
Employees Worked With
Phil Mariani
March 13, 2011
I bought 4 new tires from Boch in Nov. In Dec one tire went flat, they found a problem with my tire and gave me a new one for no cost. I continued to I have a lot of trouble with my tires. I have had mul went flat, they found a problem with my tire and gave me a new one for no cost. I continued to I have a lot of trouble with my tires. I have had multiple visits to get my tires fixed, free of cost. My service advisor was Bob Gandolfo. He is wonderful and provided me with excellent customer service!! I would highly recommend taking your car to Bob at Boch. Thanks Bob your awesome. More
by Ekchappy
Employees Worked With
Bob gandolfo
