Nucar Toyota of Norwood - Service Center

GREAT.FRIENDLY,RESPECTFUL AND CARING I had a 5000 miles follow up offered by BOCH Toyota today. On arrival was met by a Peter Anderson at the Service department with a SMILE. Peter was ve I had a 5000 miles follow up offered by BOCH Toyota today. On arrival was met by a Peter Anderson at the Service department with a SMILE. Peter was very courteous and polite. His smile carried thru the whole Care Service approach I expected. Peter is a TRUE PROFESSIONAL and a TRUE ASSET to BOCH Toyota. More

Great service Peter Andersen, Service Advisor, was fantastic today when I brought my Toyota Sienna in for a 15,000-mile check and a state inspection sticker. The re Peter Andersen, Service Advisor, was fantastic today when I brought my Toyota Sienna in for a 15,000-mile check and a state inspection sticker. The rest of the staff were fantastic too, explaining my options to me with optional but recommended things like my air filters and alignment. It was a pleasant experience. More

Great Service I purchased my car at this location 4 years ago and I return whenever my car needs to be serviced. So far, all staff members have been nothing but ple I purchased my car at this location 4 years ago and I return whenever my car needs to be serviced. So far, all staff members have been nothing but pleasant and very helpful in explaining things when my car needs something. On my recent visit, I had the pleasure of having Peter Anderson as my service advisor. Peter gave A++ service. He made sure that I understood everything and was easy to talk to. I also had the pleasure of speaking with Manager Jason Aufiero and he was a really nice/helpful guy. I often know i'll have to spend money on my vehicle and oddly enough I don't mind spending it at Boch Toyota. I have never left feeling angry or confused. I'll highly recommend this dealership whenever necessary. More

Relaxed and stress free I have used Boch Toyota in Norwood for many years. I purchased my car with them along with having serviced other Toyota cars I owned with them. Serv I have used Boch Toyota in Norwood for many years. I purchased my car with them along with having serviced other Toyota cars I owned with them. Service staff is extremely efficient and helpful. Dealership waiting area is comfortable and makes waiting go by quickly. More

I always like the service at Boch Toyota in Norwood, MA I know my car is being taken care of when I take for maintenance. Always a good experience for my car. great place ! Thank you I know my car is being taken care of when I take for maintenance. Always a good experience for my car. great place ! Thank you More

Excellent service experience Peter Anderson went above and beyond to give me a top notch customer service experience. I will recommend to friends and family. He explained everythi Peter Anderson went above and beyond to give me a top notch customer service experience. I will recommend to friends and family. He explained everything well. More

Very helpful, friendly and took care of my warranty issue. I came in to the service department because the chrome trim around my gauge cluster and vents were bubbling on my 2014 Avalon. Carlos noticed that I w I came in to the service department because the chrome trim around my gauge cluster and vents were bubbling on my 2014 Avalon. Carlos noticed that I was only 50 miles away from my 36k mile warranty expiring, so made sure that the issue was recorded and the parts ordered immediately. He assigned Chris Gray for this task. Chris was friendly and took down my information. He put an order in for the parts right away and told me I would get a call when the parts arrived. A few days later, I got the call and was able to choose when to bring in the car. Upon arrival to the service department for the dropoff, I was helped right away and the whole dropoff took less than 10 minutes. I got a call a few hours later stating the car was done. I came back to pick up my car, and Chris personally made sure the car was out front and ready to go. The car was just how I left it, except I had nice new trim. This is definitely a boring review, but that is how I prefer the experience to go. No drama, minimal time lost, and the issue resolved. Most importantly, the guys who helped me out were friendly and show interested in making things right for me. There is nothing worse than having to hunt people down who feel annoyed that you are there, and I was glad this wasn't the case. More