Nucar Toyota of Norwood - Service Center

Walk in on holiday weekend was able to get honest advise from Kyle, and quick and accurate service without an appointment. Kyle was gracious and helpful the whole way through. was able to get honest advise from Kyle, and quick and accurate service without an appointment. Kyle was gracious and helpful the whole way through. More

recall Hello I can only say the experience was frustrating and unsuccessful. I dropped the car at 7:00am. The car was brought in for 2 recalls. When droppi Hello I can only say the experience was frustrating and unsuccessful. I dropped the car at 7:00am. The car was brought in for 2 recalls. When dropping it off I was clear that the completion must be done by 2pm and if that wasn't realistic than please just let me know and we would reschedule. The engine light was on and we discussed running the diagonstic BUT only after the recalls were done keeping in mind the time restrictions. I left my phone number for any questions or problems that might come up. I called at 9:00, 11:00 and again at 12:30 I left voicemails , no answer and no call back. I reached the man I dropped off the car with on my 4th try - he explained they ran the diagonstic first and were working on completimng the diagonstic he would check with the mechanic and call me back. He returned my call at 1:15 explaining the delay was due to difficulty they ran into with regards to my spark plugs and that the repairs would run me in the low $2000.00. They had NOT done the recalls and that the car woud not be ready by 2:00. I questioned why BOCH choose to disregard the deadline we had discussed and that the deadline was no different now , 7 hours later - he told me he would tell the guys to take it off the block and I could come get it at 2:00. THANKS? NO RECALLS DONE - NO EXPLANATION - COMPLETE WAIST OF TIME! More

Sales & service Every time. I have been there. Service is great and the people I deal with are really helpful and make it an easy visit this is my fifth car. From B Every time. I have been there. Service is great and the people I deal with are really helpful and make it an easy visit this is my fifth car. From Bloch Toyota. More

Always a pleasure I am never disappointed when I bring my car in for service.! The staff, this time is was Kyle, are always so pleasant and accommodating. They do what I am never disappointed when I bring my car in for service.! The staff, this time is was Kyle, are always so pleasant and accommodating. They do what they say they are going to do. They call to tell you your car is ready. It is always a pleasure to do business with them. More

had some issues before but I had some issues with seervices before, this agent listened to me and my hsuband carefully and had AWESOME CUSTOMER SERVICE AGENT KEVIN DASILVA he wa I had some issues with seervices before, this agent listened to me and my hsuband carefully and had AWESOME CUSTOMER SERVICE AGENT KEVIN DASILVA he was very.helpful to my and my husband with my.car issues. More

Quick Efficient Service team It was only a 10,000 mile service but the team at Boch Toyota made everything quick, easy and thorough. Appointment was made just the night before but It was only a 10,000 mile service but the team at Boch Toyota made everything quick, easy and thorough. Appointment was made just the night before but the service advisor was ready and had me in done and gone within about 45 minutes. Nice work! More

awesome very nice people very polite and caring i love this place its the best nobody can beat boch thats for sure good deals good prices and good service very nice people very polite and caring i love this place its the best nobody can beat boch thats for sure good deals good prices and good service More

Boch visit Very friendly Tech, quick turn around time. Clean environment inside. I would recommend this location as it’s easy to get to and they have early morni Very friendly Tech, quick turn around time. Clean environment inside. I would recommend this location as it’s easy to get to and they have early morning appt. More

Wonderful service! Everyone was very nice, helpful, and polite. All of my questions were thoroughly answered, and the service was fast yet thorough! Kyle called to updat Everyone was very nice, helpful, and polite. All of my questions were thoroughly answered, and the service was fast yet thorough! Kyle called to update me throughout with any additional repairs that needed to be made. More