Nucar Toyota of Norwood - Service Center
Norwood, MA
1,530 Reviews of Nucar Toyota of Norwood - Service Center
Radar cruise control system very difficult to diag. David was in constant communication with me, advising me of the technicians progress. Having been an advisor for over 16 years, I appreciated his effo David was in constant communication with me, advising me of the technicians progress. Having been an advisor for over 16 years, I appreciated his efforts in keeping me aware of what was happening. David Lim (Lum?) Is a true asset to Boch Toyota of Norwood. More
David Lin, service associate My problem was addressed in a professional way and to my satisfaction.. My problem was with my 2018 RAV4 glove box malfunctioned. Repair was made at My problem was addressed in a professional way and to my satisfaction.. My problem was with my 2018 RAV4 glove box malfunctioned. Repair was made at no cost . My Faith in the service department was maintained . More
Great service I get my maintenance services done here all the time. The staff are great and knowledgeable. I feel 100% confident that the job is always well done wh I get my maintenance services done here all the time. The staff are great and knowledgeable. I feel 100% confident that the job is always well done when I pick my car up. More
David Lin, service associate I was in for a routine service and and asked to have my lock/unlock alarm adjusted or disabled. David went out of his way to make sure my request was I was in for a routine service and and asked to have my lock/unlock alarm adjusted or disabled. David went out of his way to make sure my request was acknowledged. Also he alerted me to have my inspection performed as it was due this month. More
Kyle was great My first 5000 miles service is easy as 123. Thanks again for Bosh especially Kyle the service man. Service is a lot quicker than expected except the My first 5000 miles service is easy as 123. Thanks again for Bosh especially Kyle the service man. Service is a lot quicker than expected except the drop off line. Thanks. Ryan More
Services When I got into my van, the white sheet of floor mat was still there and when I turned on the ignition, the radio was loud. It would be helpful to pro When I got into my van, the white sheet of floor mat was still there and when I turned on the ignition, the radio was loud. It would be helpful to provide an estimated wait time. Otherwise than that, Kevin was great, helpful, and friendly and the person that I spoke with to make an appointment, she was very pleasant and helpful. Also, it is nice that you guys provide a movie, play area, and a snack bar for customers who are waiting. It makes time waiting goes by faster. I didn't rate the price because it is complimentary. More
Ordered part, installed it, was defective Not only did they install a part that was defective and we had to bring it in three times to have it evaluated and replaced, they added insult to inju Not only did they install a part that was defective and we had to bring it in three times to have it evaluated and replaced, they added insult to injury by contacting us twice by phone during the repair process to ask if we wanted to 'upgrade to a new vehicle for 2019". Get the repairs right first, then ask if we want to buy from you! The personnel we worked with didn't seem to communicate with each other so every time we came back with the same problem, we had to explain it again. Disappointed. More
Oil change Dave was great Very efficient and helpful No complaints No issues Shuttle service is extremely helpful Consider offering car wash/detailing at Dave was great Very efficient and helpful No complaints No issues Shuttle service is extremely helpful Consider offering car wash/detailing at the time of service More
Courteous, in and out, no issue very easy, no wait time-- just pulled in and was taken care of. Would definitely recommend to anyone that had a Toyota or another make, model etc. very easy, no wait time-- just pulled in and was taken care of. Would definitely recommend to anyone that had a Toyota or another make, model etc. More
10K service I always get my car service at Boch. Everyone is always so friendly and respectful. Service took less time than they said, which was awesome! I always get my car service at Boch. Everyone is always so friendly and respectful. Service took less time than they said, which was awesome! More