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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,530 Reviews

1,530 Reviews of Nucar Toyota of Norwood - Service Center

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January 15, 2019

Great service at Boch Boch made an appointment for the next day to check my battery and the service advisor, Guy Natale, was very patient and helpful! Everything was exc More

by MAURE3643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Natale
January 15, 2019

Simple and easy The service was fast and easy and everyone was very friendly. It was simple to set up an appointment last minute. I was in and out under an hour whic More

by BECCAPKEMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Gray
January 15, 2019

Superb service Was able to get a service appointment on short notice. Like all previous service appointments, the people I dealt with were friendly and patient. I es More

by mpch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Natale
January 14, 2019

Oil change and tire rotation Jack was excellent from beginning to end. He kept me posted on my service the car was serviced in less time than expected! Great experience! More

by JTC41927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
January 14, 2019

DIAGNOSTICS I had my PRIUS delivered to BOCH to run diagnostics . In a subsequent conversation, I was told that diagnostics could not be run. When I picked up More

by MiddleboroReview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny Lopez
Jan 14, 2019 -

Nucar Toyota of Norwood responded

Hello Jessie, This is Kenny the service director at Boch Toyota. You are correct we should have not charged you for the inspection since one was not done. Per our conversation the vehicle was towed from a different Toyota dealer for a second opinion. We did not feel comfortable performing anything on the vehicle knowing its background and that it had sat for 6 years without being driven. The vehicle was not driven since the vehicle was not drivable in the state of condition it was in. Please reach out to me at your convenience so we can reimburse the money owed to you. Thank you

January 14, 2019

Battery replacement I was able to make an appointment on a busy Saturday afternoon after experiencing difficulty starting the car that morning. Even though it was busy I More

by INKY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Elias
January 14, 2019

Remote starter installation Service was excellent. I was greeted promptly, and treated courteously, and always kept up to date on the status of the progress of the service. More

by Cnb-walpole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Colgan, Kenny Lopez
January 14, 2019

Very helpful staff I was under tight time pressure on the day of my service, and also quite ill. I asked for help from the service technician to finish the service withi More

by SPWHOOLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lin
January 14, 2019

5000 mile maintenance plus remote starter pre collision aler Service attendant was great, very attentive to my concerns to assure my vehicle would be fixed properly. Rescheduled a new appointment for me to have More

by MIKEDENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lin, Majed Abdalla
January 14, 2019

Car Key Battery Replacement When I came into the service bay, the representative was very helpful and made sure the battery was replaced and operating. Even though it was a Sund More

by ELMANOOGIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Majed Abdalla
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