Nucar Toyota of Norwood - Service Center
Norwood, MA
1,530 Reviews of Nucar Toyota of Norwood - Service Center
Great service at Boch Boch made an appointment for the next day to check my battery and the service advisor, Guy Natale, was very patient and helpful! Everything was exc Boch made an appointment for the next day to check my battery and the service advisor, Guy Natale, was very patient and helpful! Everything was excellent. More
Simple and easy The service was fast and easy and everyone was very friendly. It was simple to set up an appointment last minute. I was in and out under an hour whic The service was fast and easy and everyone was very friendly. It was simple to set up an appointment last minute. I was in and out under an hour which was the expected time it would have taken. More
Superb service Was able to get a service appointment on short notice. Like all previous service appointments, the people I dealt with were friendly and patient. I es Was able to get a service appointment on short notice. Like all previous service appointments, the people I dealt with were friendly and patient. I especially appreciate Guy Natale's advice and generosity. More
Oil change and tire rotation Jack was excellent from beginning to end. He kept me posted on my service the car was serviced in less time than expected! Great experience! Jack was excellent from beginning to end. He kept me posted on my service the car was serviced in less time than expected! Great experience! More
DIAGNOSTICS I had my PRIUS delivered to BOCH to run diagnostics . In a subsequent conversation, I was told that diagnostics could not be run. When I picked up I had my PRIUS delivered to BOCH to run diagnostics . In a subsequent conversation, I was told that diagnostics could not be run. When I picked up my vehicle, I was informed that diagnostics had, in fact been run, paid $125 for them. When I requested a copy, they were denied to me. In addition, without my knowledge or permission, my vehicle was ROAD TESTED after having sat for 6 years and without at least having the oil changed or fluids checked. I was so shocked, I was unable to respond to the fact that you may have potentially damaged the vehicle. When an astute AAA driver went to jump the battery, he realized that the GROUND TERMINAL CONNECTION was loose. Brian at Topham's in Middleboro changed the oil, replaced the battery and the BRAKES now function as they should. The BRAKE PEDAL is high, the HILL HOLD feature works as it should. In other words, the vehicle was delivered from the factory with a loose battery ground connection that explains the quirky behavior in endured and NO ONE AT TOYOTA stepped forward to correct such a minor fix. . More
Battery replacement I was able to make an appointment on a busy Saturday afternoon after experiencing difficulty starting the car that morning. Even though it was busy I I was able to make an appointment on a busy Saturday afternoon after experiencing difficulty starting the car that morning. Even though it was busy I didn't have to wait long. More
Remote starter installation Service was excellent. I was greeted promptly, and treated courteously, and always kept up to date on the status of the progress of the service. Service was excellent. I was greeted promptly, and treated courteously, and always kept up to date on the status of the progress of the service. More
Very helpful staff I was under tight time pressure on the day of my service, and also quite ill. I asked for help from the service technician to finish the service withi I was under tight time pressure on the day of my service, and also quite ill. I asked for help from the service technician to finish the service within 90 minutes, and this was tentatively agreed upon - in reality, the technician finished the work in under an hour which I very much appreciated. More
5000 mile maintenance plus remote starter pre collision aler Service attendant was great, very attentive to my concerns to assure my vehicle would be fixed properly. Rescheduled a new appointment for me to have Service attendant was great, very attentive to my concerns to assure my vehicle would be fixed properly. Rescheduled a new appointment for me to have a possibly new remote starter installed to fix the problem More
Car Key Battery Replacement When I came into the service bay, the representative was very helpful and made sure the battery was replaced and operating. Even though it was a Sund When I came into the service bay, the representative was very helpful and made sure the battery was replaced and operating. Even though it was a Sunday, he was able to go into the Parts Department, obtain a battery and then replace it. No request was too small or insignificant for him to do. I believe his name per my invoice is Yves Redon and I have interacted with him before. Yves has always been friendly and helpful just like he was for this service visit. More