Nucar Toyota of Norwood - Service Center

My visit was fine, I went with my fiancé to get an oil change and she was not treated with respect will not come b change and she was not treated with respect will not come b More

The Service Department was fantastic! The service started as soon as I called to make an appointment. They were professional, timely and a pleasure to deal with. started as soon as I called to make an appointment. They were professional, timely and a pleasure to deal with. More

I hasd to have my 4 new tires rebalanced becasue they were n I hadto have my 4 new tires rebalanced becasue they were not properly balanced when I bought them 10 days ago. They originally should have been balan I hadto have my 4 new tires rebalanced becasue they were not properly balanced when I bought them 10 days ago. They originally should have been balanced satisfactorily. Angel and Kevin were good. More

Larry in service is one of the most knowledgeable and professional members of the service department at Boch Toyota I highly recommend Boch Toyota for service professional members of the service department at Boch Toyota I highly recommend Boch Toyota for service More

I think it is unfair and not right (potentially illegal) to charge a surcharge of 3% for using a credit card. Fist in 5yrs that I’ve been charged a fee for using CC. Timing is suspect given it started in Ma to charge a surcharge of 3% for using a credit card. Fist in 5yrs that I’ve been charged a fee for using CC. Timing is suspect given it started in March with COVID. This could also be considered price gouging as it relates to COVID More

Have been a customer since 2014, and this was my first suboptimal experience, so definitely not a bad track record. Maybe they are just having trouble adjusting to new COVID procedures, but for some reaso suboptimal experience, so definitely not a bad track record. Maybe they are just having trouble adjusting to new COVID procedures, but for some reason I ended up sitting in the waiting room for 3.5 hours while my car sat in their parking lot. It needed a new AC compressor, and I was told there was a problem with the brake pads installed during my last visit, about 1000 miles ago. I picked up the car a day later, and the new compressor was installed perfectly, but nothing was done regarding the brakes. Invoice states they blew brake dust from the area, which did not accomplish anything. The initial conversation about the wrong pads having been installed was not revisited, which is concerning, and honestly a little scary. More

I was hoping to get a better services. I spend 2 hours to get an oil change even with appointment. That is not a usual. get an oil change even with appointment. That is not a usual. More

The dealership's service department has kept the 2004 RAV4 going strong. We appreciate being seen quickly and being always given a comprehensive report on the status of the vehicle. RAV4 going strong. We appreciate being seen quickly and being always given a comprehensive report on the status of the vehicle. More

Very difficult to communicate with personnel. Very slow turn around. Lack of clarity on part of service rep. Receptionists don’t try hard to help turn around. Lack of clarity on part of service rep. Receptionists don’t try hard to help More

Excellent service consultant David Lin was thorough, experienced, and having know-how. The service took one and a half hours, he made sure I was treated correctly during whole se David Lin was thorough, experienced, and having know-how. The service took one and a half hours, he made sure I was treated correctly during whole service. He is a kind, friendly and tech knowledgeable specialist. More