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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,530 Reviews

1,530 Reviews of Nucar Toyota of Norwood - Service Center

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April 12, 2019

I was helped by Jack Tu and he was very helpful and my compl My experience was wonderful thanks to Jack Tu. He went above and beyond to make sure the problem was found. I had complained about this before, but I More

by LTHOMPSON5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Daoud, Theresa Awad
Apr 13, 2019 -

Nucar Toyota of Norwood responded

Great job by Jack. We are happy to help you identify your concern and service your vehicle. If there is anything else we can do for you. Please let us know. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 12, 2019

Top notch service My overall experience was excellent from a service point of view as was my experience with Eric. The tire special was great but I thought the overall More

by DDK1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Yngve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2019 -

Nucar Toyota of Norwood responded

DDK1215, Happy to hear that your service visit went well. If we can be of further assistance please let us know. In the mean time, Happy Motoring. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 10, 2019

Excellent fast I was in and out in 1 /2 hr. For my 5,000 check up.Kevin Dasilva was very helpful.He told me what was to be done and he came and got me and walked me More

by NOREEN0513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
Apr 11, 2019 -

Nucar Toyota of Norwood responded

Noreen, WOW thanks for the 5 star review. Kevin will be ecstatic to hear about your review. Happy Motoring Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 09, 2019

Yves is a great customer support person I have always liked Boch, because it's a nice setting, clean, and efficient. Most of the staff is very honest, but the last few years I had some push More

by jdaesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yves Redon
Apr 11, 2019 -

Nucar Toyota of Norwood responded

JDaesen, We happy to help in anyway we can. Yves always goes that extra step for his customers. We are proud to have served your automotive needs and look forward to seeing you again. Sincerely, Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 08, 2019

Quick and easy Service was great and easy. I was told the anticipated wait time which was very helpful in determining if I wanted to stay or leave. More

by Cisco617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
Apr 09, 2019 -

Nucar Toyota of Norwood responded

We are glad to be able to meet your needs. Happy Motoring Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 08, 2019

Keith the service rep was a absolute pleasure to do with. Keith was great to deal with. A true professional. He was very informative and didn’t over promise and under deliver. Would come back to dealer in f More

by berton95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith in service
Apr 09, 2019 -

Nucar Toyota of Norwood responded

Great job by Keith and the team. If you should need anything else, please don't hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 08, 2019

Check Up My service was a lot quicker than I expected and Kevin Gallagher was very friendly. He answered my questions and ordered a part for my car. More

by RELCORMIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
Apr 09, 2019 -

Nucar Toyota of Norwood responded

That's terrific glad we could be of assistance. Bill Heins Customer Relations Mgr Boch Toyota

April 08, 2019

Awesome service Service at its best!! Great overall teamwork and they got me out the door in a very reasonable amount of time. Thank you guys and keep up the good wor More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monike Silva , Kenny Lopez
Apr 09, 2019 -

Nucar Toyota of Norwood responded

Our teams have been working hard and this shows. Thank you so much for your feedback. Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma

April 08, 2019

Inspection State car inspection done quickly and efficiently. it was performed in a timely manner, but I did not wait. I received a call when the care was ready. More

by LOJO628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Wu
Apr 09, 2019 -

Nucar Toyota of Norwood responded

Thanks for the great rating. We are happy to hear about your recent experience. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

April 08, 2019

Excellent shop The staff was friendly, to the point and thorough . They were up front with price and time of the wait. It was a stress free visit. More

by SASHA8893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
Apr 11, 2019 -

Nucar Toyota of Norwood responded

Thank you for letting us know about your recent visit. If there is anything else we can do for you please let us know. Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma

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