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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,530 Reviews

1,530 Reviews of Nucar Toyota of Norwood - Service Center

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May 09, 2019

The best customer service "Lucio Lopes" 10 stars Lucio LOpes did a good job responding to my requests and levels of service.I needed for my vehicle The service techs did a good job too.Lucio LOpes More

by PINACV2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio Lopes
May 10, 2019 -

Nucar Toyota of Norwood responded

Great Job by Lucio, it is so wonderful to hear about your visit. Thank you for taking the time to let us know about everything. Happy Motoring Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 08, 2019

Could be better. At 10K miles my 2018 Tacoma had problem with the disk brakes and the driver side seat head rest. At 15k had to replace the differential. No fluids wer More

by SERGIOMVICENTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaldo Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Nucar Toyota of Norwood responded

Sergiomvicente, Thank you for taking the time to let us know about your visit. Could you please reach out to me when you have a chance Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 08, 2019

overall my experience was great and so was Dave! Because the I thought the service was awesome, and Dave made it easy. He was very efficient and made sure I was taken care of with a loaner while my More

by DIANNEL3425
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Lin
May 08, 2019 -

Nucar Toyota of Norwood responded

DIANNEL3425, Thank you for taking the time to let us know about your recent experience. Dave will be very appreciative of your review. If you should have any further needs, please feel free to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 07, 2019

Venza & Sequoia checkups Dave did a good job responding to my requests and levels of service.I needed for my 2 vehicles. The service techs did a good job too. Being 4 years More

by GUY MYERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Lin
May 08, 2019 -

Nucar Toyota of Norwood responded

Guy, Thank you for taking the time out of your busy schedule to let us know about your recent visit. David is happy to help with anything you need. It's great to hear that you are enjoying both of your vehicles and keep up maintenance with us. I'll be sure to let David know about your recent visit and to pass along your suggestions to our colleages. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 07, 2019

Great Experience Angel our service rep was great. Called us right when it was done and it was the quickest wait we've had on a Sunday. Quote was accurate. More

by CBOSWORTH224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
May 08, 2019 -

Nucar Toyota of Norwood responded

Great job by Angel, so glad to hear we were able to get your vehicle to you back so quickly. Happy Motoring Bill Heins Boch Toyota Norwood, MA

May 07, 2019

Dave Lin was very professional. I do hope that my 10 year old car has many more years as it only 50k+ miles on it. I also returned approx. 10 days later due to my remote failing to w More

by MADDENCJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Lin
May 08, 2019 -

Nucar Toyota of Norwood responded

CJ, Thank you for letting us know about your visit. We appreciate the feedback for our team. We will pass along your review to David & Chance. If you need anything else, please don't hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 07, 2019

Collision repair at Collision Center I took my car to the Collision Center for repairs and the staff was very courteous and professional. They even give you an update of the repair proces More

by NORST897
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
May 08, 2019 -

Nucar Toyota of Norwood responded

Norst897, Thanks for taking the time to let us know how we did. We appreciate the feedback and we will let the team know how they did. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 07, 2019

Service Brought my car in for service. Was very satisfied. Waited for car, they said it would take about an hour, and my car was done when promised. More

by SUEMAC60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
May 08, 2019 -

Nucar Toyota of Norwood responded

So wonderful to hear about your great visit to our Service Department. We appreciate that you let us know how we did and hope to see you on your next visit. If you need anything else, please do not hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 07, 2019

Greatvservice Michelle was great. Time and ease of service tremendous. Highly recommend this center for friendliness and it’s high level of competency. Great job al More

by PSTRASSBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
May 08, 2019 -

Nucar Toyota of Norwood responded

Pstrassberg, WOW !! Thank you for the 5 star review. We appreciate you taking the time to let us know how your visit was. We'll be sure to let Michelle know about the review. Happy Motoring. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 06, 2019

First Service Fast, efficient, and friendly serine appointment. It was easy to book online and I was in an out in under 30 minutes which was nice. More

by JJMCMASTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Lopez
May 08, 2019 -

Nucar Toyota of Norwood responded

JJMCMASTER, glad to hear everything went well for you. "Fast & Efficient", great job team. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

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