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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,530 Reviews

1,530 Reviews of Nucar Toyota of Norwood - Service Center

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May 19, 2019

Kyle Arruda Kyle was Great! He explained every thing before and after and wanted to be sure I understood every thing. Very patient with this Senior Citizen, More

by JEANHOHMANN
Recommend Dealer
Yes
Employees Worked With
Kyle Arruda
May 20, 2019 -

Nucar Toyota of Norwood responded

Jean, So great to hear about your visit here in our Service Department..Thank You for letting us know about your visit, we'll be sure to let Kyle know how everything went. Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma

May 15, 2019

I’m very disappointed with the service. I have a very sad history about my purchase at Toyota in norwood.i bought my car brand new expecting to enjoy my new car and it didn’t happen. More

by LIGAY617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot a few more employees that I work with , Yves Redon, Wilson Caceres, Samantha Elias
May 16, 2019 -

Nucar Toyota of Norwood responded

We recently sent you an email. Could you please respond at your earliest at convenience. Thank You, Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 20, 2019 -

Nucar Toyota of Norwood responded

Ligay617, We just wanted to follow up again with you about your recent experience. Could you please reach out to us at your earliest convenience. Sincerely, Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 15, 2019

Great The service department was very polite and on time. I especially recommend Lucio Lopes. He was not pushy which I like very much. He recommended a coup More

by PATMCLEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucio Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Nucar Toyota of Norwood responded

Thank you so much for taking the time to let us know about your Service visit. Lucio is one of the best. always looking out for our customers. We'll be sure to let him know about your review. If you should need anything else, please don't hesitate to call. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 14, 2019

Professional, timely, and friendly They took me earlier than my appointment time and didn’t have me wait forever. Very attentive and courteous. Would definitely recommend this service c More

by OCONNORM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
May 14, 2019 -

Nucar Toyota of Norwood responded

Thank you for that 5 star review. We happy to be able to get you in early. I'll be sure to let the team know about your visit. Happy motoring Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 13, 2019

Pricy and not satisfying, had to bring the car back It took 3 days for repairs thanks for the rental. The price for work was outrageous. Even after this the car makes concerning noise and I have to brin More

by INGAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/a
May 14, 2019 -

Nucar Toyota of Norwood responded

We recently sent you an email. Could you please respond at your earliest convenience. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 13, 2019

As a woman , there are some places you go and they treat you like some dumb girl. The guys in the Boch Toyota service department treated me with respect and were More

by HILLARY2274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Caceres
May 14, 2019 -

Nucar Toyota of Norwood responded

HILLARY2274, What a wonderful review. Thank You for taking the time to let us know how we did. We appreciate our customers. Thank you for choosing Boch Toyota for your service needs. If you need anything else, please don't hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 13, 2019

In and out - professional and prompt Great Job! I had a terrible experience at another Toyota dealer- this was complete opposite - very organized, and had the parts the first time around More

by SARAHJHANIFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
YVES and car rental man on Saturday am
May 14, 2019 -

Nucar Toyota of Norwood responded

Sara, WOW !!! Thank You for your 5 star rating. We are proud to service your vehicle and keep it in top running condition. We'll be sure to let Yves know about your visit. Looking forward to seeing you on your next visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 13, 2019

Great speedy experience I had a great experience. I was kept in the loop about my repair and options for resolving my issue. My associate was professional and super polite an More

by vaughabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure , Kenny Lopez
May 14, 2019 -

Nucar Toyota of Norwood responded

What a wonderful visit. Thank You for taking the time to let us know how everything went. If you should have any other questions, please don't hesitate to reach out to us. We'll see you on your next service visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma

May 10, 2019

Very good David Lin was great to deal with regarding the 30k mile service ..... he was very knowledgeable, polite, and honest. He resolved all concerns and issu More

by JOHNDEANDRADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Lin .... excellent guy
May 13, 2019 -

Nucar Toyota of Norwood responded

John thank you for taking the time to let us know about your recent visit.. We are glad David was able to answer any of your concerns.. We'll be sure to let him know about your visit here at the dealership... Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

May 09, 2019

My quick sticker Bloch is always organized and professional. Jack Tu was my service provider. He reviewed everything with me and provided me with all the info I needed More

by JDRISCOLL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Tu
May 09, 2019 -

Nucar Toyota of Norwood responded

JDRISCOLL2, so great to hear about your recent visit. Thanks for taking the time to let us know how it went. If you need anything else, please don't hesitate to call us. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

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