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Nucar Toyota of Norwood
Norwood, MA
3,891 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,891 reviews
December 09, 2019
Great experience Kyle took care of everything with my car, filling the tires as well as going through his checklist. Afterwards he let me know the condition of the bra Kyle took care of everything with my car, filling the tires as well as going through his checklist. Afterwards he let me know the condition of the brakes and other key features. He also updated me on future services. More
by CJM348
Verified CustomerEmployees Worked With
Kyle Arruda
December 09, 2019
Jance Great job lots of information and great service he kept me informed about everything that was going on. My vehicle was ready sooner than anticipated. Great job lots of information and great service he kept me informed about everything that was going on. My vehicle was ready sooner than anticipated. More
by M.HURNEY
Employees Worked With
Jance Sae-Eung
December 09, 2019
Great service center I definitely recommend people to Boch Toyota, they were very kind. I went there to get some information and I didn’t have to wait that long it very qu I definitely recommend people to Boch Toyota, they were very kind. I went there to get some information and I didn’t have to wait that long it very quickly. More
by lifernandes
Employees Worked With
December 09, 2019
Exceptional I respect this place. Professionals, they work smart. Work is exceptional right when you pull your car in......I'm not taking my car anywhere else fo I respect this place. Professionals, they work smart. Work is exceptional right when you pull your car in......I'm not taking my car anywhere else for service. More
by asemedo226
Employees Worked With
December 09, 2019
Latest Visit Usually pretty good, communications on the last visit were a disaster. It had to do with a recall that half the staff did not understand. For these t Usually pretty good, communications on the last visit were a disaster. It had to do with a recall that half the staff did not understand. For these types of issues, they need better inside communications. Carlos did step in to help resolve the issue. More
by JDDIRECT
Employees Worked With
December 09, 2019
Efficient service Janice was exceptional, friendly and informative . Service was timely. The wait was comfortable. The car got an alignment and drove better when I l Janice was exceptional, friendly and informative . Service was timely. The wait was comfortable. The car got an alignment and drove better when I left. Good experience. More
by MARKMAG62
Employees Worked With
Jance Sae-Eung
December 09, 2019
Excellent Services David has been very helpful to explain the services detail for my new vehicle when I had my car’s second scheduled services over the weekend. The serv David has been very helpful to explain the services detail for my new vehicle when I had my car’s second scheduled services over the weekend. The service took about an hour and half but was acceptable given many customers were waiting at the same time. More
by Yukon
Employees Worked With
December 08, 2019
Not too sure anymore Experience seemed great at first until a month later when the credit card I used to put the $5k deposit down on the car I purchased was fraudulently u Experience seemed great at first until a month later when the credit card I used to put the $5k deposit down on the car I purchased was fraudulently used at 3 liquor stores in Everett Ma & a pizza place in south shore totaling $1,300 without my knowing or permission. I don’t use this card only in emergencies. Purchasing the car was an emergency since my other car was totaled. I used this card since I didn’t bring the cash down pymt with me at the time. My card had a zero balance After paying off the $5k Within 2 wks of purchase. I then find out from my bank someone copied the number off that card front & back the bank said since the fraud purchase was manually punched in on 11/22/19. The only place I used this card at was the Toyota dealership. Sales guy took a while to bring back my card as well. I really feel that he took a picture of my card or the cashier and used it for their own pleasures. The bank is investigating the fraud charges. I wanted to wait till I found out more before doing this survey. I’m not sure about returning to this dealership due to the fraud charge reasons again because I don’t use that card and only did so at the dealership and then the card was used a month after the car purchase & it was not by me causing fraud charges on my account. I will be speaking with the higher up of the dealership so that they can investigate to see if this is something that this sales person or cashier has been doing without their knowing. Good to check cameras to see exactly what they did with my card after taking it from me. Salesperson told me he was the nephew of the GM of Toyota so this would definitely be a bad thing if indeed it was him or the cashier who swiped the card for the down payment. Something is not right about what happened to my card. I’m very protective when it comes to my credit cards or debit cards! Never had a fraud charge in my life until after I bought the car. More
by hm119
Employees Worked With
Tyler Mason, Chris Aliberti
December 06, 2019
Excellent People we’re friendly, knowledgeable and courteous. Car was serviced in the right amount of time. Price for service was cost effective and the work wa People we’re friendly, knowledgeable and courteous. Car was serviced in the right amount of time. Price for service was cost effective and the work was to my satisfaction. More
by TUNAFISHMIKE
Employees Worked With
Yves Redon
December 06, 2019
Excellent Service I made an appointment the same day I was serviced. I was very impressed with how fast I could come in. Once I arrived the service advisor greeted me I made an appointment the same day I was serviced. I was very impressed with how fast I could come in. Once I arrived the service advisor greeted me and asked me my name he took over from there. I was hoping to be back on the road within 2 hours. He not only beat the time frame by an hour he also took care of a routine Maintance issue I was not even aware of. I am very pleased overall. Thank you Kyle and Everyone else at BOCH Toyota!!! More
by Espo
Employees Worked With
Kyle Arruda
