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Nucar Toyota of Norwood
Norwood, MA
3,895 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term ...
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Today:Open today 9:00 AM - 6:00 PM
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,895 reviews
July 05, 2020
Expect to encounter all the car dealership tricks Came in to buy my first car after a lifetime of stereotypes about dealerships. Buying from Boch Toyota is everything I have come to expect from buying Came in to buy my first car after a lifetime of stereotypes about dealerships. Buying from Boch Toyota is everything I have come to expect from buying from a dealership. Nothing but mind games, sales tricks, and leaving like you've been robbed. They start you off by baiting you into the dealership with an underpriced listing for a car that simply doesn't exist. I tried several times to see a particular car which never seemed to be on the lot when you come to see it. They'll instead direct you to a similar but clearly inferior and higher priced vehicle. If you end up interested in the vehicle and ask even the most basic questions about the transaction or the vehicle they will give you the doggiest and indirect answers. This is with really basic stuff too, like showing a listing on your phone and asking if that's the listing for the car they just bait and switched you with. I ask about what forms of payment they accept so I could be ready for the purchase and they sarcastically respond with something along the lines of "we expect to be paid". In hindsight this is so you'd waste your time lining up financing only to be told they won't let you use any other financing. Also, all the phone numbers listed for their staff are fake and are not monitored. Once you get to the financing office they'll try to rush you through all the paperwork. In doing so, they'll slip in a $500 documentation fee and $2000 for a reconditioning fee. If that's not enough they'll push you into buying junk financing products like GAP insurance on your used car with 30% down payment. I ended up with the service contract, but their finance manager did not make it easy to drop any of these products. Overall, I'll rate them as average. They did not exceed my expectations in any way. They made an unpleasant experience exactly what you'd expect it to be. Would not recommend at all, but I'll still go there for service out of convenience. More
by AstronautPuppet
Verified CustomerEmployees Worked With
crooks
July 04, 2020
First I was told it would take a couple of hours. Then I First I was told it would take a couple of hours. Then I was told it would take 2 to 3 hours. Then I was told it would take four hours. Then the part First I was told it would take a couple of hours. Then I was told it would take 2 to 3 hours. Then I was told it would take four hours. Then the part wasn’t available so I had to wait until the next day and get it done If they told me it would be a day later that be fine but More
by Ed
Employees Worked With
I forget the names of the people I worked with
July 03, 2020
Service of Camry Thank you for the service. Car is running smooth! l l l l l l l l l l l l l l l l Thank you for the service. Car is running smooth! l l l l l l l l l l l l l l l l More
by WillQ87
Employees Worked With
July 02, 2020
Eric is an exceptional sales manager, beyond expectation. I have trusted Eric throughout multiple purchases and I always feel confident in his due diligence and ability to get me the best deal possible. I have trusted Eric throughout multiple purchases and I always feel confident in his due diligence and ability to get me the best deal possible. He is very personable, professional, and most importantly trustworthy. -Patty More
by pattydavis828
Employees Worked With
John Dwyer
July 01, 2020
Jance at Boch Toyota was and is most incredible. Attentive. Informative. Engaging. Friendly. So very helpful. Truthful. We need more people like him in our world. Great energy. Attentive. Informative. Engaging. Friendly. So very helpful. Truthful. We need more people like him in our world. Great energy. More
by MARK Halperin
July 01, 2020
Chase was absolutely amazing!!!!!!! He definitely went above and beyond to make my experience as smooth as ice! Thank you so much Chase for being amazing! above and beyond to make my experience as smooth as ice! Thank you so much Chase for being amazing! More
by MEDOUARD2004
Employees Worked With
July 01, 2020
Everything was good except the financing. This is my 5th financing with Toyota and we still had difficulty with approval. Surely they can see that I pay on time financing with Toyota and we still had difficulty with approval. Surely they can see that I pay on time More
by brendamckonly
Employees Worked With
Majed Abdalla, Jack Tu
July 01, 2020
I've always used Boch Toyota because of the convenience and they thouroghly go thru my car each visit. I had Jance for my last service, he was up front,,and worked with me each step of the way. Being a sin and they thouroghly go thru my car each visit. I had Jance for my last service, he was up front,,and worked with me each step of the way. Being a single mother with am 11 year old car, finances are tough. Jance reassured me and made me feel comfortable with all the decisions that had to be made with the repair. Both Jance and the mechanic that worked on my car, gave me multiple updates as I waited. I couldn't have asked for better service. I would highly recommend Boch Toyota for service. More
by LCBYRNE1210
Employees Worked With
Jance Sae-Eung
