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Nucar Toyota of Norwood
Norwood, MA
3,890 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,890 reviews
December 23, 2019
Great work, but, could be more aware of I went to Boxh for some diagnostic work on my vehicle after the air bag light was illuminated on my dash. They quickly determine after diagnostics tha I went to Boxh for some diagnostic work on my vehicle after the air bag light was illuminated on my dash. They quickly determine after diagnostics that it only needed to be calibrated and I was not charged an extra fee for this. However, when I pulled into the garage, it took roughly 10 minutes before a service advisor assisted me. I was just sitting in the car waiting while I watched them work on their computers with no other customers in sight. This was pretty aggravating and lacked customer service. Otherwise, they do great work and Jack was extremely helpful! More
by PURPLERAIN1582
Verified CustomerEmployees Worked With
Jack Tu
December 23, 2019
It was great Chris was nice, courteous and overall receptive. Chris explained everything about what was going to happen to my car, my expectations of it and also s Chris was nice, courteous and overall receptive. Chris explained everything about what was going to happen to my car, my expectations of it and also summarized what was done afterwards. More
by HENOPPONG
Employees Worked With
December 23, 2019
Great Service Chris was excellent! The overall experience was positive and took the time indicated to complete the job. They were thorough with the explanation of. Chris was excellent! The overall experience was positive and took the time indicated to complete the job. They were thorough with the explanation of. The service and their review outlined future items that need attention. More
by DADDIX55
Employees Worked With
December 23, 2019
Wonderful experience. John & Theresa were wonderful to work with and made sure we were happy with our experience. They were thorough, courteous and took the time to explain John & Theresa were wonderful to work with and made sure we were happy with our experience. They were thorough, courteous and took the time to explain everything. We look forward to working with them again in the near future when we need another vehicle. More
by S. T.
December 23, 2019
Radio wasn’t working properly The person I dealt with on Sunday seemed to not care or be sympathetic for the reason I came in for service. I was told it would be an hour and 20 min The person I dealt with on Sunday seemed to not care or be sympathetic for the reason I came in for service. I was told it would be an hour and 20 minutes if the download needed to be done. An hour and 20 minutes later I was told no updates were needed and what the cost of a replacement radio would cost and he walked away saying sarcastically “sorry!” There was no receipt given to me. More
by BOB716
Employees Worked With
I don’t remember who
December 23, 2019
The process very quick The people there were very friendly knowledgeable and understandable The process of getting my car was very quick . I have a reason to go back The people there were very friendly knowledgeable and understandable The process of getting my car was very quick . I have a reason to go back More
by LOPES.ADA1
Employees Worked With
John Dwyer
December 22, 2019
Compassion at a difficult time Lucio was excellent, my mom passed away last month & we are giving her car to my nephew. We noticed the exhaust on the car was loud and smelled in th Lucio was excellent, my mom passed away last month & we are giving her car to my nephew. We noticed the exhaust on the car was loud and smelled in the cabin & we also got a airbag recall notice. Lucio worked with me to keep the price down so we can give my nephew a good and safe car More
by ROBHANIFIN
Employees Worked With
December 22, 2019
Issued registration with incorrect vehicle identification When I attempted to have my new 2019 Highlander vehicle inspected I was informed the dealer had reported the wrong vehicle id number to the DMV. The When I attempted to have my new 2019 Highlander vehicle inspected I was informed the dealer had reported the wrong vehicle id number to the DMV. The information provided to my insurance agency and the finance documents were also incorrect causing a cascade of problems.The entire transaction had to be void and redone. I was driving an uninsured and unregistered vehicle for 2 weeks unknown to me. The only refund I received was for $30.03. This makes no sense at all. On our bill of sale I prepaid for a registration sticker $35.00. Then I had too pay for it on my own. It was weeks of aggravation and stress. More
by CROWDJBKM
December 21, 2019
Excellent job Sales man & the finance lady were very pleasant , so cooperative , very patient and very friendly , very helpful , understanding and all that made it Sales man & the finance lady were very pleasant , so cooperative , very patient and very friendly , very helpful , understanding and all that made it easy for us. More
by BILAONE
Employees Worked With
Amer Hajou, Theresa Awad
December 21, 2019
Service Advisor issue i Had to return to the service center for the same issue that was supposedly fixed within days after the fix. I told the service advisor that I was un i Had to return to the service center for the same issue that was supposedly fixed within days after the fix. I told the service advisor that I was unhappy that I was spending another visit, only to find out that I had made an appoint just to go and have them order the part that was broken in the first place and had to schedule yet. Third visit. That was not the major issue and I understand that sometimes they don’t figure it out the first time. However, the service advisor became so passive aggressive saying they tried and I should not be at all irritated. He over played how upset I even was, to the point that he actually just egged me in and made me far more upset by his passive aggressive behavior. I have visited this. Center many times without issue with any advisor and they are usually very competent and non confrontational. This advisor was anything but and I have requested not to deal with him again. More
by Jake
Employees Worked With
Jance Sae-Eung
