Nucar Toyota of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Thank you joseph for Helping us you’re the best salesman in boch Toyota i will absolutely recommend, joseph baribeault to family and friends and everyone in boch Toyota i will absolutely recommend, joseph baribeault to family and friends and everyone More
Cusomer Service was very knowledgeable. I had a lot of questions from being a new Hybrid owner. All my questions were answered. Service delivered my vehicle clean, which made me very happy. questions from being a new Hybrid owner. All my questions were answered. Service delivered my vehicle clean, which made me very happy. More
Well Yves is the best he’s very kind and explain everything well to you and patience will recommend all my people to Yves for their services everything well to you and patience will recommend all my people to Yves for their services More
It was a good visit. The staff was great my service Rep did a great job filling me in on all the work being done. did a great job filling me in on all the work being done. More
angel pimentel very nice and polite and had the job completed when I needed to be out of the service department with the car so I could get to work on time very nice and polite and had the job completed when I needed to be out of the service department with the car so I could get to work on time More
Jance Sae-Eung was my service advisor. He was great. He even helped me find the best coupon from my book to use. He kept me informed of the work, the estimated cost and how long my visit would take. He gav even helped me find the best coupon from my book to use. He kept me informed of the work, the estimated cost and how long my visit would take. He gave me great customer service! More
kQuick and efficient I find Boch Toyota to be friendly, efficient and informative. The employees always follow up, explain anything you are unsure about and always tell I find Boch Toyota to be friendly, efficient and informative. The employees always follow up, explain anything you are unsure about and always tell you when there night be any extra charges, More
Quick, nice, professional as always. The team did everything well and the car was in great shape after leaving the shop, easy to schedule, arrive, and get into the shop. everything well and the car was in great shape after leaving the shop, easy to schedule, arrive, and get into the shop. More
I'm extremely disappointed and had the worst customer service experience at Boch Toyota Norwood. When I asked to speak with a service manager they quickly transferred me to Larry Dulski (who is not the s service experience at Boch Toyota Norwood. When I asked to speak with a service manager they quickly transferred me to Larry Dulski (who is not the service manager) he provided me with a nightmare of a night. The service center is opened till 8pm. I managed to get my car towed there by 620pm. He refused to check my car his excuse was "There are no technicians" to top it all off he told me I would have to leave the car there till the next day. I then asked him if he could provide me with a loaner car (since I have a 4 month old) and his response was " we don't do that but I can gladly get you a rental for $35.00 a day" when I told him I would need a loaner car he them told me to see my way to the waiting area (I am a customer not your child) he was rude, dismissive, and ignorant. The next day I contacted Boch Norwood regarding my car and Larry informed me I needed to replace my car battery, but two other mechanics at another Toyota dealership assured me that was not the issue. Boch Toyota Norwood never took the time to properly diagnosis my problem, and because of them I had to pay $390 for a complete maintenance check. (AND IT WAS NOT MY BATTERY) I will never buy another car at their dealership, and I want to warn others about the unreliable and faulty service! I made a claim with Toyota Corporate for this horrific experience. THEY GET 0 STARS! More
When I checked in my car the man was very nice and When I checked in my car the man was very nice and answered all my questions I was very happy that he helped me It was for my first visit for oil cha When I checked in my car the man was very nice and answered all my questions I was very happy that he helped me It was for my first visit for oil change rotate the tires More