Nucar Toyota of Norwood

Great experience, from scheduling (although it took a while for Service to answer phone) to service to driving out in half the time i expected. while for Service to answer phone) to service to driving out in half the time i expected. More

This is the second car my family has purchased from this dealership. The customer service each time was first rate. Well done. It means a lot dealership. The customer service each time was first rate. Well done. It means a lot More

Very helpful - got rental and good price on tires Angel was helpful in getting coupons for many of the service items on the long list was helpful in getting coupons for many of the service items on the long list More

Did not honnor their "We Owe You" We purchased a certified pre-owned Sienna at Boch Toyota. We love the vehicle, but they asked for full payment up front and gave us a "We Owe You" st We purchased a certified pre-owned Sienna at Boch Toyota. We love the vehicle, but they asked for full payment up front and gave us a "We Owe You" statement for a couple of items. However, they didn't do the work. I agreed to alternative arrangements and they didn't do that. Today they still owe us money and do not respond to my messages. Avoid this one! More

I had an awesome experience there. Amer Hajou was absolutely awesome! He made sure I was getting exactly what I wanted and made my experience so great. I’m grateful ! absolutely awesome! He made sure I was getting exactly what I wanted and made my experience so great. I’m grateful ! More

The fastest in and out I have ever experienced. Your service rep was great. Very friendly and professional. My only complaint is the chairs in the waiting area adjacent to the snack bar are not very com service rep was great. Very friendly and professional. My only complaint is the chairs in the waiting area adjacent to the snack bar are not very comfortable. More

We were shopping for a used Forester. Made an appointment online. Arrived on Saturday morning, were greeted and assigned a sales personally right away. The deal went through smoothly. We were allowed to have online. Arrived on Saturday morning, were greeted and assigned a sales personally right away. The deal went through smoothly. We were allowed to have an extended test drive of the car. Paperwork did not take much time. The only sour note left was that the sales person seemed to loose interest for us as soon as we signed the papers. He promised to call us on Monday to confirm the status. Did not do it. I had to call him to find out that they are still waiting for paperwork from our insurance. On Tuesday I had to call him again just to learn that he was on an off-site training in the morning. Once I found him, he confirmed that the car was ready to pick up after 5 pm. I told him I will be in the dealership after 7 pm and he accepted it. However, soon after he texted me asking to come at 6 which I could not make and rescheduled for the same time on Wednesday. Obviously on Wednesday at 7 pm we wasn't at the dealership either. At that time he had "an emergency" and had to leave without telling us. We assigned a different person who pulled the car for us and handed over the documents and keys. More

The dealership is good, but the price is high. Just something sample, like a front light bulb replacement , you want $135 a hr. The price need to be different for people on disability. something sample, like a front light bulb replacement , you want $135 a hr. The price need to be different for people on disability. More

Great service. I brought my wife’s car in to repair and replace the passenger side mirror. The dealership ordered the part on Monday and i got a call on Wednesday saying that the part was in. I brought replace the passenger side mirror. The dealership ordered the part on Monday and i got a call on Wednesday saying that the part was in. I brought the car in on Thursday morning. They brought me to work. I got a call about an hour later saying that car was all set and that they were coming to pick me up. More

The car was supposed to be ready in 48hours and that didn’t happen. We call about a mat issue and tht wasn’t resolve properly didn’t happen. We call about a mat issue and tht wasn’t resolve properly More