Nucar Toyota of Norwood

Awesome services! Very friendly. Everything was explained to me clearly and all options were presented so I could make an informed decision without any pressure explained to me clearly and all options were presented so I could make an informed decision without any pressure More

Egg on my face I brought my car in for a repair that I thought was needed. I was wrong, not only was I wrong but I made a fool of myself by insisting that they were I brought my car in for a repair that I thought was needed. I was wrong, not only was I wrong but I made a fool of myself by insisting that they were wrong. The service manager and the sales manager tried to calm me down(I’m a hothead). It took a phone call to my son who told me that his car does the same thing that I had claimed was wrong. I’m 70 years old but if they were to have given me a slap on the back of my head I would have deserved it. Thanks and I’m sorry. More

Bill was very knowledgeable and directed us with our purchase very well. He was thorough and understood our needs well. He was also very pleasant to work with. purchase very well. He was thorough and understood our needs well. He was also very pleasant to work with. More

The staff is great but The 3% additional charge for paying with a credit or debit card is xxxxxxxx. There are plenty of additional fees already added for environmental disposal and other nonsense nick paying with a credit or debit card is xxxxxxxx. There are plenty of additional fees already added for environmental disposal and other nonsense nickel and diming a simple oil change. More

I am appalled that both Toyota is imposing a surcharge for using credit card for service payment. This is shameful .I Have been a both customer for over 20 years,but there are many other Toyota dealers th for using credit card for service payment. This is shameful .I Have been a both customer for over 20 years,but there are many other Toyota dealers that would appreciate my patronage More

Great service. Got some extra areas covered as part of Great service. Got some extra areas covered as part of my Toyota care. In and out in just about an hour. Thank you for the WiFi in the waiting ar Great service. Got some extra areas covered as part of my Toyota care. In and out in just about an hour. Thank you for the WiFi in the waiting area as well. More

I was very satisfied with my service and the person who help me out was handsome. He’s a keeper don’t let him go. help me out was handsome. He’s a keeper don’t let him go. More

Loved going to this location specially because I finally found someone I can really trust His name is Jack Tu. I never Experienced such an honesty before having the pleasure and luck to meet him. Very knowl found someone I can really trust His name is Jack Tu. I never Experienced such an honesty before having the pleasure and luck to meet him. Very knowledgeable, respectable, down to earth human being and for all that qualities I will be forever thankful. This location is very lucky to have someone like him I tell all my friend get a Toyota because I know someone who you can trust to maintain you car running for a very long time. Thank you Jack you will forever have all my respect and admiration More

Jack Tu welcomed me in a very professional manner He explained all the work that was going to be done and he was correct in the time it took for the work to be done I do not feel that it’s correct for explained all the work that was going to be done and he was correct in the time it took for the work to be done I do not feel that it’s correct for Toyota to charge an extra 3 percent when using credit / debit cards Better to offer -10 percent less by using cash Jack is an asset to Toyota and an asset to the customer More