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Nucar Toyota of Norwood

Norwood, MA

3.8
3,890 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business. Customer Satisfaction is our #1 goal! At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry. Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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277 Providence Highway

Norwood, MA

02062

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Showing 3,890 reviews

March 09, 2020

I didn’t like this dealership because the maintenance package that is not required t at this point for my Toyota Highlander 2012 was suggested to do it. Their aim is to just make money and do what is not More

by mariaebiz
Recommend Dealer
No
Employees Worked With
Kevin Dasilva
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2020

I had a pleasant experience with Rob. He was kind and professional. I didn’t appreciate the low ball offer. I know dealerships are known for trying to get the most money out of the customer but I felt li More

by ERIN4317
Recommend Dealer
Yes
Employees Worked With
Rob Bardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Awad, Menny Mitoulis
March 06, 2020

Great service and on time. Service advisor was friendly and helpful. Notified me of a recall and made plans for installation. Had to order a part. More

by LSPCHOW
Recommend Dealer
Yes
Employees Worked With
Jack Tu
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you LSPCHOW for your review! We appreciate you taking the time to share your experience with us at Boch Toyota! I'm glad to hear that Jack took such great care of you, I will be sure to pass along the message! If you have any questions, just let us know! Hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

March 06, 2020

He act in a professional way. And he is recommendable. So next time I will be happy to be a costumer of his. Again. Ok More

by MAURICEDUNKLEY
Recommend Dealer
Yes
Employees Worked With
Jance Sae-Eung
March 06, 2020

Routine Service The service person was excellent. He explained and showed me why additional service was necessary. He helped me understand the necessity of the addi More

by MKEHRMEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you MKEHRMEYER for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so glad to hear that David was able to help you and answer all your questions! If you need anything further, please feel free to reach out! We hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

March 05, 2020

I'm pleased with the outcome. Kevin was very helpful. I would've given 5 stars, except I wasn't aware I would be charged over $11 for not using cash, and it took a while to complete the work. More

by sharrie
Recommend Dealer
Yes
Employees Worked With
Kevin Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you sharrieffa for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that Kevin took such great care of you, I will be sure to pass along the message. I do apologize for the any inconvenience with the new card fee, it is new and something that was not put in place by our dealership. We are doing our best to make sure we can accompany all of our customers, we do still offer the same prices for services at no extra fee for cash or check payment, and have plans to hopefully soon have an ATM on site that customers will be able to withdraw cash at no extra charge. If you have any questions, please feel free to reach me at jcostello@boch.com. Thank you, we hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

March 05, 2020

My first service appointment at this dealer. Kevin was great and they diagnosed and fixed my problem efficiently. I was impressed that I was able to bring it in the same day that I called. More

by KATHRYNALICE
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you KATHRYNALICE for your review. We appreciate you taking the time to share your experience with us at Boch Toyota. I'm glad to hear that Kevin and our team were able to help you with everything, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! Hope to see you here again! Jessica Costello Customer Relations Manager Boch Toyota

March 05, 2020

Kevin was an excellent service representative and did a good job explaining several of the items that needed to be addressed. I would choose him again when I’m there next. More

by PAUL.L.MACDOWELL
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you PAUL.L.MACDOWELL for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. I'm so pleased to hear that you had such a wonderful visit with Kevin, I will be sure to pass along the message! If you need anything further, please don't hesitate to reach out! We will look forward to seeing you here again. Jessica Costello Customer Relations Manager Boch Toyota

March 05, 2020

Kevin did an excellent job. Made me feel comfortable. Explained all the details of what was going to be done. When it was finished, he went over what was done and what the results were as he took me to More

by rdvi494
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Nucar Toyota of Norwood responded

Thank you rdvi494 for your review! We appreciate you taking the time to share your experience with us at Boch Toyota. So glad to hear you had such a wonderful experience with Kevin, I will be sure to pass along the message! If you need anything, please don't hesitate to reach out! We will look forward to seeing you here again! Jessica Costello Customer Relations Manager Boch Toyota

March 04, 2020

Service was completed fine but I find it unacceptable that a business of your size charges a 3 percent fee for paying with a credit card. I won’t be returning to Boch. More

by Parry.eric
Recommend Dealer
No
Employees Worked With
Kyle Arruda
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