Nucar Toyota of Norwood

Took me in without an appointment, had me out in 1 1/2 Hours for the 10,000 mile service. Also received a follow up courtesy call. Excellent! Hours for the 10,000 mile service. Also received a follow up courtesy call. Excellent! More

I did not authorize le financial service department to do two credit inquiries in my credit. Also, the overall sales process is bad. they lied to me and the finance guy is very bad, was not transparent and d two credit inquiries in my credit. Also, the overall sales process is bad. they lied to me and the finance guy is very bad, was not transparent and did not offer me the best financing option. He did not look which lenders in the market offered the best financing. Instead he chose Toyota Financial as my lender without competition. More

Truck in service department for 6-7 months (not fault of Boch) but when completed my truck was returned without a courtesy wash, filthy, with junk parts (used brake pads) left in my rear bed. I called a Boch) but when completed my truck was returned without a courtesy wash, filthy, with junk parts (used brake pads) left in my rear bed. I called after the first month to request my tonneau cover be closed to prevent crease wear, and though assured it would be done, this was clearly not done and I have resulting wear lines. I was contacted about additional service totaling $3750, a price gouge, but was later called with a much reduced price of $2500 (same work). I elected to get a portion done. We will continue to have our three vehicles serviced at my local professional mechanic. More

It's always a positive experience coming here for service! Jance Sae-Eung and Kevin Dasilva were extremely helpful with walking me through what needed fixing. My first mechanic Peter Sheehan pointed out the dr Jance Sae-Eung and Kevin Dasilva were extremely helpful with walking me through what needed fixing. My first mechanic Peter Sheehan pointed out the dry rot underneath some of my tires and recommended replacing them. My second mechanic David S. did a fantastic job replacing all the tires and fixing up all the other needed components that needed working on. I want to give a special thanks and commendation to the professional staff that made my experience here a positive one. I look forward to coming back for more help :) -Daniel C More

Angel in vehicle service was very professional and helpful. He is an excellent employee. You’re new policy of charging customers 3% more for paying by credit card and informing them of this after serv helpful. He is an excellent employee. You’re new policy of charging customers 3% more for paying by credit card and informing them of this after service is completed is ridiculous. It discredits your dealership and makes me determined to avoid doing further business with Boch Toyota if you’re looking to nickel and dime customers like that. More

My husband and I been leasing with Boch Toyota since 2014, that’s when we first meet Majed Abdalla. He is very personable, efficient and ready to answer all your questions and help with all our needs. O 2014, that’s when we first meet Majed Abdalla. He is very personable, efficient and ready to answer all your questions and help with all our needs. Our whole lease transaction with Boch is always been pleasant and smooth! More

Worst experience ever! They have no respect for their customers. They lie about rebate and loyalty $ and they keep switching salesperson on you. Basically telling you if you don’t like the deal to just customers. They lie about rebate and loyalty $ and they keep switching salesperson on you. Basically telling you if you don’t like the deal to just leave. Making you feel like you’re wasting their time. They lure you in with what it looks like a great price and then they just lie about things in order to get out of it. Don’t waste your time going there. More

Disappointed about the deal. I found out the car didn’t come with a remote starter at the last minute, right as I was buying it. Was told earlier that it came with everything. There should be more specific come with a remote starter at the last minute, right as I was buying it. Was told earlier that it came with everything. There should be more specific info given about the car, not just verbal assurances. Had to pay extra $500 for the starter I thought was included. On top of paying full price for the car. In hindsight I should have walked out. Now Boch has my money and I have to wait for the dealership to reopen (Covid19) before I can get the car. Not a happy camper. More

Great service, easy loan process and they accommodated us even during the most difficult of times. Thank you, Rob and Sales and Finance team. We will definitely be back. even during the most difficult of times. Thank you, Rob and Sales and Finance team. We will definitely be back. More

My sales rep at the service center in Norwood mass is outstanding an he deserves a good raise his name is kevin👌Yes an Kevin should be promoted to manger make sure you do not lose this find young man outstanding an he deserves a good raise his name is kevin👌Yes an Kevin should be promoted to manger make sure you do not lose this find young man More