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Nucar Toyota of Norwood
Norwood, MA
3,890 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,890 reviews
May 01, 2020
Awesome service, the staff was very helpful they were very attentive to me. I had no issues they were very respectful and the building was really clean, sanitizer and clean Gloves were available. very attentive to me. I had no issues they were very respectful and the building was really clean, sanitizer and clean Gloves were available. More
by Lani
Verified Customer
May 01, 2020
Did not like how the sales manager tried to be sneaky when it came to negotiating the final price. The hand sanitizer stations where empty and when I wanted water I had to pay for it. My finance rep was when it came to negotiating the final price. The hand sanitizer stations where empty and when I wanted water I had to pay for it. My finance rep was not listed but he was excellent. Based on my experience with the sales manager I would not recommend Boch even though everything else was excellent. He personified the reason people don’t like dealing with car salesman More
by FDADAH0
Employees Worked With
Other Employees :
My finance guy not listed 5 stars, Majed Abdalla
May 01, 2020
Always get the job done! Kevin from Service Dept was excellent attentive and knowledgeable . He is a huge asset to your team would be nice to see more staff like him ! excellent attentive and knowledgeable . He is a huge asset to your team would be nice to see more staff like him ! More
by ELIDECANARIO
Employees Worked With
April 30, 2020
Very impressed with safety precautions with masks and gloves. Won’t even service a customer’s car unless that person wears a mask. Wait time was excellent. gloves. Won’t even service a customer’s car unless that person wears a mask. Wait time was excellent. More
by Barb
Employees Worked With
Jack Tu
April 30, 2020
Mr Matt Crane the Mgr was very disrespectful I saw dents on two of my rims after my tires was changed I brought it to his attention he said I got one for a dollar.that was humiliating to me so because I g on two of my rims after my tires was changed I brought it to his attention he said I got one for a dollar.that was humiliating to me so because I got a deal i should shut my mouth I receive a coupon in the mail so I used it I bought two brand new cars the last one was in Dec. this need to be addressed his customer service is terrible I am not the one to use the race card but I felt as though he was being Racist towards me with that comment More
by ALEXPIERRE259
Employees Worked With
Matt Crane, Jack Tu
April 30, 2020
Great Service and excellent car, and the service was quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye. quick and thorough. Chris was awesome and very careful and very clean great customer service. Ok bye. More
by Eggynyce2
Employees Worked With
April 29, 2020
Chris is awesome! Easy Going to work with and always prompt to help. I tried to visit the dealer when I know he is on schedule. prompt to help. I tried to visit the dealer when I know he is on schedule. More
by Christina
Employees Worked With
April 29, 2020
I went to have my car check on the light where it said awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagno awd system malfunction. My car is still under warranty with 2 years extension but still got charged $137, yes one hundred thirty seven just to diagnosed the problem. For a 5-minute check. I should have gone to Autozone to check it for free! Will never come back and buy another car here at BoCH toyota. give people a break during this Covid-19 pandemic will ya? Are you guys that money hungry with this coronavirus going on and ripping people’s pocket as much as you can? Stay away from this dealership. I know I am More
by P.Nguyen
Employees Worked With
April 29, 2020
Jack Tua was very professional and knowledge about what was going to be done on the service to my car. You are very lucky to have someone like him during this tough period was going to be done on the service to my car. You are very lucky to have someone like him during this tough period More
by Fwes45
Employees Worked With
Jack Tu
April 29, 2020
Not happy. 4-1/2 hour wait for an oil change & tire rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continu rotation/balancing. I think they forgot about me. After checking with me (and I think realizing the error) my car was suddenly ready. The car continued to pull to the right. I doubt the work was ever done. I complained. Someone reached and out and asked what they could do. I asked to have the work done again or a refund ($226.00). Never heard back. Done with Boch Toyota. I don’t remember the service advisors name. More
by PAM.MCARDLE
Employees Worked With
Kyle Arruda
