Nucar Toyota of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Jerry helped us when we walked in and was great, helpful and responsive. The location as a whole felt a little disconnected but that wasn’t the worst part. The worst part of my experience was the finance la and responsive. The location as a whole felt a little disconnected but that wasn’t the worst part. The worst part of my experience was the finance lady who won’t let you get a word in, jacked up the interest rate between my walk from the floor and into her office, spoke to me like I was dumb, told me to get off my phone and generally just talked over me and was just awful. Because of that experience I will not be going back or referring anyone else to go back. P.S. I know you might of just been trying to relate to me but do not tell me when it’s time for marriage - absolutely not necessary. More
No problems everything went well. The tire pressure light came on I was losing air in the left tire I drove in the and was very happy they took me in with no appointment Matt Crane was The tire pressure light came on I was losing air in the left tire I drove in the and was very happy they took me in with no appointment Matt Crane was the advisor and took care of the problem I might not have made it home without the tire going flat. More
Better service Angel Pimentel was great and deserves a raise! The week prior I did not need an appointment but came in the following week to a new appointment system Angel Pimentel was great and deserves a raise! The week prior I did not need an appointment but came in the following week to a new appointment system. I was told by someone whom I stopped that it would be at least 2.5 hrs for an oil change, and I needed breaks done, which would mean I would be there forever. All praises to God for me Angel took over. I asked if it was better to come back the following day. He told me not worry and that he would get me out in a couple of hours. 1.5 hours later I was paying for my service and leaving. Thanks Angel! More
Poor Results as usual Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window dow Arrived at dealership @ 7:45 , 2nd in line 8am app't. Had my Appointment sheet printed out and window part way down. GREETED by Roll the window down can't speak through glass. I was trying to shield myself from him, I was also wearing mask. Got out signed paper went to waiting area. After about 45 mins I see my car outside... waited another 20 mins so decided to go ask ask what was up. Oh I'll get your paper work. Went to my car and left.. about 6 miles down rt 1 I looked up at my windshield to see sticker. Date was 10/7/2020 or 149,009 . Since I only had 21,221 miles didn't seem quite right. Turned around went back. Saw the Ser. Mgr. Oh he said we are real busy. So I said goodbye. This is the 3rd time in my 4 visits that they have screwed up the mileage recording twice on windshield and once on paperwork. On another previous visit I went for a remote starter installation, came and got me and saw i had a PM visit performed, Had to take it back into shop again. Needless to say I will never purchase another vehicle at Boch or ever return. More
Excellent job , very satisfied , I have 2015 car with extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services extended warranty, most of the services was covered, I wouldn’t be happier, thankful for the services More
The service advisor was very friendly at the check in and when the service was done explained what was done and the outcome. The time involved was very quick when the service was done explained what was done and the outcome. The time involved was very quick More
25k check, sticker and airbag recall Everyone was excellent. I dealt with Kevin Dasilva. He was exceptional. A pleasure to deal with. I had worked with Kevin the last time I had servic Everyone was excellent. I dealt with Kevin Dasilva. He was exceptional. A pleasure to deal with. I had worked with Kevin the last time I had service. He said he remembered me. It is always nice to see a friendly face. More
Angel was wonderful with me. He was a good employee. Very kind and smart. Next time I would like to see him again. Thanks a lot. You are a true angel. Very kind and smart. Next time I would like to see him again. Thanks a lot. You are a true angel. More