Nucar Toyota of Norwood

I have been to several car services and showroom, but Boch Toyota in Norwood stands out positively in all of my experiences. The professionals are always ready to help and facility is clean and child fr Boch Toyota in Norwood stands out positively in all of my experiences. The professionals are always ready to help and facility is clean and child friendly. Everyone has an evergreen smile on their face, including the customers. My service manager Corey Henderson is always on the look out for best and timely service of my car. He takes the extra steps necessary in a trusting transaction and relation to communicate convenience, schedule and above all the maintenance of my car. He is so friendly with kids too, it makes the entire servicing process so cheerful and so much less strenuous. Kudos to Corey at Boch. More

The person seemed very stress out and to me, I didn't find him friendly at all. I understand upto a point his behavior because of workload from all the recalls and, may be hectic work schedule. But, I find him friendly at all. I understand upto a point his behavior because of workload from all the recalls and, may be hectic work schedule. But, I was not impressed with his customer servise. I spent 3 hrs and was not able to convience him that battery needed repalcement while I just bought the car not even month ago. More

Scheduled service on (2) Toyota recalls affecting my car. Robert was extremely friendly, particularly when the duration of repair quoted to me was three hours less than the actual duration. Robert worked ver Robert was extremely friendly, particularly when the duration of repair quoted to me was three hours less than the actual duration. Robert worked very hard to make sure my experience was as good as possible. The repairs associated with the floor mat recall are completely invisible (fantastic, since there was carpet work involved). Where it was factory recall work, the price was nil, but the addition of a free oil change definitely increased the value of service. Great service representative, great quality of work. Would have preferred an accurate estimate of repair duration when I asked (prior to arrival at dealership), but Robert handled that error gracefully. More

Mr. Dennis Loomis, the service consultant, always makes me feel that he has my best interests at heart. He always explains the situation in detail...offers options (when they are available)...and puts dri me feel that he has my best interests at heart. He always explains the situation in detail...offers options (when they are available)...and puts driver safety at the top of his list. The service work has always been superb. I always ask for Mr. Loomis whenever either of our two Avalons requires service, because I know that I will be taken care of in a graciuos and professional manner. To me, Mr. Loomis IS Boch Toyota. He deserves a raise. More

I had a completely outstanding experience at Boch Toyota and have purchased multiple vehicles from this dealership. The sales people were informative and friendly. The business manager was helpful and the and have purchased multiple vehicles from this dealership. The sales people were informative and friendly. The business manager was helpful and the service department is cooperative, friendly & convenient. I have referred many people to Boch and would continue to do so. More

Great group of people working there. Especially Chris Connolly and Victor Dentico. Because of their excellant service, i have referred over 20 people, friends and family to this dealership. My sister jus Connolly and Victor Dentico. Because of their excellant service, i have referred over 20 people, friends and family to this dealership. My sister just bought a sienna from your dealership yesterday and was very happy with the service from both guys. Great service especially from Victor, the saleman!!! Will keep on sending more customers to Chris and Victor. Lin More

I went to this dealership about a week ago. First off, I could not find it, then once I have arrived, you need to walk into the back parkinglot to find a car. There is no lighting so do not even bother goin could not find it, then once I have arrived, you need to walk into the back parkinglot to find a car. There is no lighting so do not even bother going there after dark. It was freezing cold and my dad and I are outside, no one even bothered to come and help us, sales men saw us, but did not bother to help. After finding the car with the model number that I wanted, we went inside to talk numbers. was the BEST price around. The next day I went to copeland toyota in brockton and tInside was HUGE, and very unorganized, it seemed like everyone was just sitting around and didnt want to help you with any thing. They insisted on the price that they gave me hey beat their price by about 800$. I was extremely dissappointed in this, I thought that it would be a great place to go look at cars, but it wasn't. Customer service was very pushy as well. It was just all in all a very bad experience and I would never go back to this dealership! Thank you! More

when i walked into the showroom i was expecting to be mauled by sales people as in all other dealerships i walked into.victor approached me in a professional manner and asked if he could assist me.we neg mauled by sales people as in all other dealerships i walked into.victor approached me in a professional manner and asked if he could assist me.we negotiated a deal on 2010 camry and it was very easy.i told them what i was willing to pay and the sales manager aj came over and was very helpful and friendly in getting the deal we wanted.overall it was a great experience.my uncle bought a car at boch last week and was extremely happy.he sent me here and i am happy he did. More

It was unexpectedly smooth, quick, and positive experience. We agreed on the specs and the wonderful price back and forth by Emails, and they kept their word. Robert Ross (the salesman) was so experience. We agreed on the specs and the wonderful price back and forth by Emails, and they kept their word. Robert Ross (the salesman) was so friendly and kind, helped out through the entire process, answering most of my questions, assuring me, and even delivering the car safe and clean. Would definitely recommend Boch Toyota, and Robert my salesman! More

EXTREME DISSAPOINTMENT! This past Sunday, after seeing a Toyota Camry special commercial on television, my father suggested that I may want to check it out. He was skeptical but told me to ask questions bef Toyota Camry special commercial on television, my father suggested that I may want to check it out. He was skeptical but told me to ask questions before we drove out (we live over 2 hours away). I first spoke with the salesman who told me that they did have the Camry's advertised in the commercial in stock, and in several colors including "several black, gold and silver". I told him I would be coming from CT and needed to make sure it would be worth the drive and that they were definitely available. I asked about additional fees and he confirmed everything in the ad. I then received a call from the sales manager, Arnold. He said that he called to make sure that his salesman answered all of my questions. I asked how the deal was available in MA but not CT, and he told me how the company pays cash for their cars, how it is such a large dealership exc. He told me the specs on the car and once again confirmed that they were available. I told him that I would be travelling over 2 hours and inquired about registering the car in CT. On Monday, before leaving to make the drive I once again called and spoke to Brendan who confirmed that they had the cars and told me he could have a salesman available to get the purchase process going. Upon arrival at the dealership, the salesmen I worked with told me that you did NOT have any of the stock numbers in the ad available. He said although he had Camry CE's they would be more money and that he only had silver in stock. I explained everything to him that I wrote in this comment, including giving him the names of the people I spoke with. I told him I drove 2 + hours because I was told the cars were available. He spoke with several people and then came back with a sales manager who told me the price for the same car but different stock number would be $2000 more and only silver unless I spent even more for an updated model. I am disgusted by the blatant use of this "bait and switch" tactic! I told every person I talked to how far I was coming, asked every question, and was repeatedly lied to by the sales staff. My father and I wasted over 6 hours driving to and from your dealership to be lied to by unethical salespeople. More