Nucar Toyota of Norwood

On Sunday May 8, 2010 I brought my 2009 Toyota Tacoma in for service. Bob Gandolfo handled my service request with a high degree of enthusiasm and professionalism. He answered my questions and made me feel for service. Bob Gandolfo handled my service request with a high degree of enthusiasm and professionalism. He answered my questions and made me feel like a valued Boch Toyota customer. He also made sure that my wife and I were comfortable in the waiting area during our 2-hour appointment. Bob pointed out a crack in my windshield and although I already knew about the crack, it showed me that both Bob and Boch Toyota are truly concerned about my safety and vehicle. I highly recommend Boch Toyota! More

David is such a great sales rep I appreciate his help and astounding salesmanship. I felt as though he was on my side and helped me choose the right car that fits my family...Your dealership needs more passi astounding salesmanship. I felt as though he was on my side and helped me choose the right car that fits my family...Your dealership needs more passionate people like David. Thanks and I would definitely recommend him and this dealership to my friends. More

It's Mothers Day and I went to Boch Toyota in Norwood looking to test drive a Highlander and possibly a 4-runner. Wasn't sure the difference so I needed to speak with a salesperson. When I went in all looking to test drive a Highlander and possibly a 4-runner. Wasn't sure the difference so I needed to speak with a salesperson. When I went in all the sales people were sitting around and not coming over. I went up to the receptionists and asked to speak with someone. A man came over who did not introduce himself. He said: 'no brochures on any vehicles, everything on line.' Before I could even ask my questions. Nice. Then I asked what the difference was between the Highlander and the 4-runner. His answer; 'just look on line.' You know if I wanted to look on line I would have. I was there in person for a reason. Maybe I wanted a test drive or make a purchase? Then I looked at the secretary and asked if there was anyone I could speak to. She turned to a man walking by and asked if he could help and he said; 'no, can't, busy.' The thing is if my husband was with me the sales man would have treated me with respect and would have answered my questions with out acting like a caveman. Beware woman! Stay away from Boch!! When I was single I purchased my own home, so I think I am more than capable of purchasing a car. I then went to Copeland Toyota in Brockton. They greeted me with knowledge and were extremely helpful. I test drove a Highlander, got all the information I needed and my purchase will be with them! It ended up a good experience at least I got what I needed and now have a dealership I feel confident with. More

Recently brought my 2007 Solara for a 20,000 service and inspection sticker to Boch Toyota of Norwood Massachusetts. I was greetly very warmly by Phil Mariani-service consultant- who took the time to answe inspection sticker to Boch Toyota of Norwood Massachusetts. I was greetly very warmly by Phil Mariani-service consultant- who took the time to answer all my questions regarding the recent Toyota re-calls and also checked the website to make sure that I hadn't missed any re-call notices. Phil explained what the routine service would cover and also provided information about other important maintenance as well. The service was done promptly and I was extremely happy with the way I was treated. I certainly will continue to have service done at Boch and will always ask for Phil Mariani by name when making an appointment. He is a great asset to Boch Toyota. Sincerely, Amy Sherman More

Amer was very pleasant and always willing to assist. He hurried around the dealership making sure that my needs were attended too. While the wait to see finance was excessive, Amer made the time go by qui hurried around the dealership making sure that my needs were attended too. While the wait to see finance was excessive, Amer made the time go by quickly by keeping me updated about where I was in the 'rack'. I will be back to purchase my next vehicle from Amer. More

The sales person work with us is Gilbert Perea who provided excellent service. He is very knowledgeable in this field; he communicates with us efficiently, professionally, and friendly. We really app provided excellent service. He is very knowledgeable in this field; he communicates with us efficiently, professionally, and friendly. We really appreciate his patient address all of our questions. It was really a pleasure working with Gilbert. More

At first we were not certain what to expect as Boch Toyota has a reputation of being a "churn 'em out" dealership. However, our experience was far from that. The sales person that we dealt with, JD J Toyota has a reputation of being a "churn 'em out" dealership. However, our experience was far from that. The sales person that we dealt with, JD Janes took the time to understand what we were looking for before recommending an automobile. Which was very helpful as we were weren't quite sure what we wanted. Once we narrowed the choices, he patiently explained the different models and was very knowledgeable about his products. Then took us for a test ride in a model that we ended up purchasing. While we were cognizant that it was the end of the month of a big sales promotion, JD was more than a little accommodating about price and terms. Overall, I would recommend this dealer to friends. More

Rob Ross was the best salesman I've ever delt with at any car dealership. He knew the products inside and out, he was extremely knowledgable in all of the questions I asked, and he made me feel extremely com car dealership. He knew the products inside and out, he was extremely knowledgable in all of the questions I asked, and he made me feel extremely comfortable with the whole leasing process. Robert alway greated me with a handshake and a hug, and he never said one word about me being late to a few of our meetings. I would recommend Robert and Boch Toyota every time, and I will be back there for my next car. More

We really enjoyed working with Chris, he made the car buying experience better than usual. It didn't take us long to decide which car we wanted, but it managed to take hours to complete the purchasing p buying experience better than usual. It didn't take us long to decide which car we wanted, but it managed to take hours to complete the purchasing process (no fault of Chris'). We are first time Toyota buyers, and so far we are very happy with the Yaris. Thanks for your help and expertise-Chris! More

Mr. Roberts was kind and considerate and professional. I Mr. Roberts was kind and considerate and professional. I would like to deal with a salesman like him when I'm buying anything . . . . I commend him Mr. Roberts was kind and considerate and professional. I would like to deal with a salesman like him when I'm buying anything . . . . I commend him for working hard on behalf of the client. He is a gentleman while being a salesman! I also appreciated how quickly Mr. Roberts assisted us in the process of leasing a new car. Since I was there with my 3 1/2 year old daughter, he took note and moved at a quick pace. He is #1! More