Nucar Toyota of Norwood

I went in to have the check engine light on my car diagnosed. Bob G. let me know the process and approximately the time that it would take. I enjoyed a cup of coffee inside the dealership, relaxed a diagnosed. Bob G. let me know the process and approximately the time that it would take. I enjoyed a cup of coffee inside the dealership, relaxed and watched a movie. The time flew by and before I knew it Bob G was back with the diagnosis. I had not replaced the gas cap securely after I had last filled up. This was not allowing the tank to obtain a good seal and therefore was alerting the car computer that something was wrong. As you can imagine, I felt like an idiot for not having replaced the gas cap correctly. Bob G. understood my embarrassment and did not charge me for the diagnosis. I have always taken my Toyota to a dealership for all maintenance and repairs where ever I have lived (Minnesota, Missouri, and Massachusetts). I feel that the Toyota dealerships, including Boch, have done outstanding work with great service. More

Charles Lee was very friendly and courteous during the entire purchasing process. I love how he and his managers really valued my business and get mew the best price that I desired. in the end , I got wha entire purchasing process. I love how he and his managers really valued my business and get mew the best price that I desired. in the end , I got what I want and their efforts paid off. I would recommend charles and boch toyota to anyone that i know. More

Robert Ross was a huge help! I was going to get a standard transmission car which I wasn't too comfortable with. He made me feel comfortable and not pressured during the test drive which helped a lot standard transmission car which I wasn't too comfortable with. He made me feel comfortable and not pressured during the test drive which helped a lot. He was also very nice through out the whole process and was always available to contact if ever in need of help or problems with the car. He even called to check up after the sale to make sure everything was going alright with the car. He is an awesome sales man and I would highly recommend him for future purchases. More

Robert Gandolfo was very helpful and pleasant, and made getting an appointment very easy. He was able to shorten my wait time and has answered all my questions. I trust him and would take his advice as t getting an appointment very easy. He was able to shorten my wait time and has answered all my questions. I trust him and would take his advice as to what service I need for my car. I would recommend him and Boch Toyota for service. More

Mr. Alberto Heredia was very helpful and knowledgeable on how he and the dealership will be able to assist us. Our overall experience was excellent. Alberto was was very patient and he had the desire to make how he and the dealership will be able to assist us. Our overall experience was excellent. Alberto was was very patient and he had the desire to make us happy. He is also a joy to talk to. We left with a very positive outlook on the dealership. We will definitely do business with him in the near future and would recommend anyone to Alberto. More

Best experience I have ever had buying a car. JD Janes Best experience I have ever had buying a car. JD Janes is a terrific person to deal with. Would highly recommend. He is extremly professional an Best experience I have ever had buying a car. JD Janes is a terrific person to deal with. Would highly recommend. He is extremly professional and just a great overall experience. I would differently go back to JD. He took his time to explain everything piece by piece. More

It was an absolute pleasure dealing with Corey Henderson. I brought my car in without notice due to a brake problem that occured after my daughter drove for five miles with the emergency brake on. I needed I brought my car in without notice due to a brake problem that occured after my daughter drove for five miles with the emergency brake on. I needed the car repaired and returned the same day due to planned travel the rest of the week. It also happened to be my 24th wedding anniversary, so I needed to get home at a reasonable time that evening. Corey went as far as to arrange for me to get a shuttle ride (from Herb, who also was a terrific gentleman and who was determined to ensure I had apositive experience and anniversary) to the local grocery store to buy my wife flowers and lobsters while two mechanics worked diligently to finish the work on my car back at the shop. I will make it a point to ask for Corey again on future visits. You should be proud to have Corey as an employee. Thank you. More

J.D. Janes was our salesman. He was very patient with us. He let us know all our options. He went over everything we needed to know before we selected a car. This is our fifth lease through toyota. He brough He let us know all our options. He went over everything we needed to know before we selected a car. This is our fifth lease through toyota. He brought us up to date with all the new options in the camry we selected. He didn't mind staying late to make sure we had everything we needed. More

Everything with Charles was great! He handled everything professionally and with ease. I would definitely go back to him and recommend him. Working with John DeMarco was also fairly easy until he gave us professionally and with ease. I would definitely go back to him and recommend him. Working with John DeMarco was also fairly easy until he gave us the incorrect number for our lease per month payment (which would turn out to be $600 more for a three year lease than we had agreed on) My parents and I did the math and found the mistake but he never came back to apologize or fix his "mistake" which gave us the impression that he knew he was charging us more than we agreed on. Instead a man from finance (I forget his name) came over and he told us the honest truth and eventually worked out the numbers to match the deal we had earlier agreed on. More

JD is the consummate salesperson. This is the second vehicle that I have gotten from him in the last couple of weeks. I like the deal so much on the Camry I traded in my Sienna for a RAV4. EVery step of vehicle that I have gotten from him in the last couple of weeks. I like the deal so much on the Camry I traded in my Sienna for a RAV4. EVery step of the way JD was accurate, efficient, upfront and honest on what he could do with a deal. I was very please as he directly reflects upon the dealership in a positive way.... More