Nucar Toyota of Norwood

When we walked into the dealer we were immediately helped. Alberto was very friendly and helpful. I liked how he took me right out to try the car I was interested. No hard sell. He just said that I helped. Alberto was very friendly and helpful. I liked how he took me right out to try the car I was interested. No hard sell. He just said that I should try driving it and see if I liked it. He was also very knowledgable about the cars. When we did decide to get the car he went out of his way to find the color I wanted even though they didn't have it on the lot, and he got all of the paper work done so that I could pick up the car the next day and get back home to western MA for an important meeting. I would suggest going in earlier (before 10AM) or later( after 5PM) in the day, they get very busy in the middle of the day. More

After going to other Toyota dealers in the area, some a After going to other Toyota dealers in the area, some a bit far away. We left very disapointed, at times frustrated with those dealerships. BUT Bo After going to other Toyota dealers in the area, some a bit far away. We left very disapointed, at times frustrated with those dealerships. BUT Boch Toyota, specially Mr. Heredia got us the deal WE wanted. We are very pleased with his help, expertize and his work ethics. Felt no pressure into buying. Thank you so much. We are very happy with our new car. We definitely recommend Boch Toyota to others. Mr Heredia: thank you so much for making this experience as pleasant it was. Saleperson usually have a bad stereotype, but YOU proved them wrong. You've shown us that a car can be sold and be very professional in the process. Well enough said, hope to see you seen for all of our service needs. Thanks again More

Jim was an outstanding salesperson. He was not too pushy and make the experience a good one at Boch. I was impressed with his knowledge of the vehicle especially given his tenor at the dealership. Jim is and make the experience a good one at Boch. I was impressed with his knowledge of the vehicle especially given his tenor at the dealership. Jim is extremely customer service oriented and went out of his way to pickup my husband so we could meet at the dealership for the new car delivery. More

The sales gentleman has knowledge, experience, nice personality, and offer reliable service. What else do I need? Also, the price on RAV4 is great and very easy to get (from their online specials) wit personality, and offer reliable service. What else do I need? Also, the price on RAV4 is great and very easy to get (from their online specials) without a hard fight. That saves me tons of time and has peace in mind. More

I have had very good experiences with the service department at this dealership. Everyone is alway very freindly and helpful. The work is always completed on time and explained clearly. Having the department at this dealership. Everyone is alway very freindly and helpful. The work is always completed on time and explained clearly. Having the shuttle is also a huge convenience and the drivers are always very freindly. More

Every time I go to get my car serviced at Boch, Bob has been so pleasant and friendly. The only thing I would change about this service process is that this website requires that "My Review" be a minimum been so pleasant and friendly. The only thing I would change about this service process is that this website requires that "My Review" be a minimum of 250 characters or more. They need to remove the restrictions on this. More

Day 1 ... leased the car. Day 2 ... I discovered the VIN Day 1 ... leased the car. Day 2 ... I discovered the VIN # was incorrect on the paperwork. I had to return the vehicle on day 3 and was switched Day 1 ... leased the car. Day 2 ... I discovered the VIN # was incorrect on the paperwork. I had to return the vehicle on day 3 and was switched to another vehicle Finally, at the end of day 5, reg., inspection was finished. Meanwhile, during the initial closure of the deal, was offered a remote starter for $600 ... I refused and about a minute later was offered again the remote for $360. Finally I made a deal with the sales manager, Mark, to give me the remote starter in return for my agreement to allow the switching of cars, I guess to hide their paperwork mistakes. BTW, the remote was the absolute DX version. My salesman, JD, was a great guy and I liked the way he handled everything for the most part ... very friendly, very professional. The paperwork mistake was not his doing, I believe, nor was the slimy $600 offer for the remote. That came during the paperwork completion by a finance specialist. I think all these people at all dealerships are really under the gun to perform, and that's why the nature of the business is as bad as it is. But most people never really know how good or bad a deal they are getting. More

This was overall a good experience. No pressure what so far from the staff. If you have done your homework and know what you want and at what price you want it, the staff will work with you to get you that far from the staff. If you have done your homework and know what you want and at what price you want it, the staff will work with you to get you that. They are very competitive in terms of pricing and will match any reasonable offer you have from other dealer. I found they have the huge inventory and thus provides a wide range of choices in terms of color and trim selection. They even helped me in pickup and drop in case you need this service. Overall I am quite satisfied with the experience. More

For years, I dreaded the experience of having to buy a car and deal with the "business" of the purchase. Working with Gilbert Perea on my recent car purchase has changed forever my perception of buying a car and deal with the "business" of the purchase. Working with Gilbert Perea on my recent car purchase has changed forever my perception of buying a car. He was helpful, patient, considerate, professional, but most importantly, honorable and trustworthy. I felt I got a good deal on my purchase and was treated most fairly by Gilbert who led me through the maze of buying a car. When the time comes to make another purchase, I would seek him out first. No longer is going to buy a car more painful than a visit to the dentist! I thank Gilbert Perea for making this car purchase a truly positive experience. More

Mr. Gandolfo was very helpful and knowledgeable with the service of my vehicle. The overall experience with this dealership has been very good. I will definitely recommend this dealership and this service e service of my vehicle. The overall experience with this dealership has been very good. I will definitely recommend this dealership and this service employee to others, and will be returning in the future. More