Nucar Toyota of Norwood

I went to find about the price of RAV4 and take a test drive and came out after buying the car. John, the sales person took me for the test drive and answered all my queries with patience. The price which drive and came out after buying the car. John, the sales person took me for the test drive and answered all my queries with patience. The price which I offered him, he accepted without doing a lot of up down and the deal was done in less than an hour. On the day of taking the delivery, John picked me from station and the car was ready. He explained me all the functions of the car in a very friendly way. If you need to buy a car at this dealership, I would suggest look for John. More

John,Danielle,and Hamzeh are professionals that care about their customers. They invest a lot of time helping customers make informed decisions. They were honest knowledgeable and caring. Unlike other about their customers. They invest a lot of time helping customers make informed decisions. They were honest knowledgeable and caring. Unlike other dealers there was no uncomfortable pressure. John took us on a test drive and spent lots of time with us, answering lots of questions. He followed up with phone calls to us, not being pushy but just checking out to see if he could be of any help with any questions we might have.. John also took us for a one on one tour of your facility today. Danielle also corresponded with me numerous times both via email and on the phone. She helped us make our final decision to purchase the Camry answering many questions and working out the pricing details. Hamzeh is the first new car Business Manager that I enjoyed working with. I've had many negative experiences in the past and was apprehensive about sitting down with any Business Manger. Hamzeh was great and truly a professional who's number once concern is for the customer, and not getting us to purchase extra items we may or may not want. John, Danielle, and Hamzeh are professionals that care about their customers. More

They worked with the cost of the new truck and with the trade-ins, they took two of my older cars off my hands and gave me fair value for them and of course they were frindly. Note, it was not too loud in trade-ins, they took two of my older cars off my hands and gave me fair value for them and of course they were frindly. Note, it was not too loud in the dealership like some others either. I was pleased that the dealer and I was able to agree on a price for the new truck on the phone / internet before going to the dealer. Becouse of this, the relationship with John McDaniel (sales)was about getting to know and understand the new truck and the process of the busness side of things, it was a real pleasure. I should note, that the finace officer was good. However, he should of explained to my wife and I that he was goining to roll the taxes into the loan amount (I would have told him that we would put more down to pay for the taxes as-well. Also, I feel to much time was spent trying to sell me an extended warrenty and many other misc. items. The detailing could have been better on the truck (some minor wax splaters was left on the exterior which only I had noticed). But I realy loved that it was in the shown room ready to go, it looked good. I love my new Tundra. I should point out that if the rear step bumper was a few inches deeper(at the top)then it would provide better footing for getting into and out of the truck bed. The one thing I wish was difernent on the truck and which the dealer could have some influences was the type of floor mats that came with the truck. The mats have teeth on the back of the mat, the type that grip into carpet flooring. (The teeth are there to prevent the mat for sliping on carpet). But my truck has ruber type flooring so the mats slip around - this is a small detail that does not take away from the excellence from the rest of the design and dealership service. More

Sales was very responsive, could answer all of our financing concerns and was more than patient showing us many different cars to test drive. We did not have intentions on buying as we entered the de financing concerns and was more than patient showing us many different cars to test drive. We did not have intentions on buying as we entered the dealership but the deal they were able to put together made us new toyota owners. More

I want to rate the service that I received at Boch Toyota. The sales person was great he went far and beyond to satisfy us. I really think that Robert Bardwell was great sales person not looking int Toyota. The sales person was great he went far and beyond to satisfy us. I really think that Robert Bardwell was great sales person not looking into making a sale but making the customer happy. The purchase of our new Toyota Venza has kept a smile on my wife face More

Great job from start to finish. Never felt pressure to close a deal and price was great fro what we got. Trade in value was also excellent. We had been at Boch Toyota before and had a similar experience close a deal and price was great fro what we got. Trade in value was also excellent. We had been at Boch Toyota before and had a similar experience. We will definately go back when we need to obatin another car. More

Bob Gandolfo promptly took my Toyota avalon for its oil change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievab change, making sure to tell me that the coupon I had did not cover a 6 cylinder car; although he did ensure that I received 5 dollars off. Unbelievably, my car was done in just 25 minutes! Bob is always committed to good service and has helped me on a number of occasions. More

I had just gotten my lisence and decided to go out to buy a car of my own. I was driving when i came upon Boch Dealership and I decided to stop. I am very happy that I did. Everybody was great and you could a car of my own. I was driving when i came upon Boch Dealership and I decided to stop. I am very happy that I did. Everybody was great and you could tell from the start that everybody wanted to please the customers. I ended up working with Kolls Oloko and I must say he made it easily for me to make a decision being a first time buyer. He worked very hard to meet my needs and to give me the best deal. He kept up on the communication on the vehicle and made sure to keep me interested in the vehicle. I finished up the paper works with Audie Jacques and he too was great. I felt like I was working with him from the beginning. Overall everybody made me feel welcomed and comfortable doing business at Boch Toyota. More