Nucar Toyota of Norwood

Overall, I had a great experience. I thought the pricing was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! More

Memorial Day weekend purchase caused for a long dealership experience. More finance staff would have been helpful. Actual sales associate was patient and helpful. Water, much less any sort of snack dealership experience. More finance staff would have been helpful. Actual sales associate was patient and helpful. Water, much less any sort of snacks, was never offered even though we were there for 6 hours. There was a bbq going on out back that was offered to at least one other customer but was not offered to my family. Sales associate was knowledgable enough on the car we purchased. Another car that we asked about, he was not as knowledgeable (Scion xD). Sales associate was truthful and trustworthy, as much as a sales person can be. More

I had a great experience at this dealership and was in and out of there in under an hour and a half. Jim Fici was extremely friendly, knowledgeable and helpful throughout the process and I'll definitely and out of there in under an hour and a half. Jim Fici was extremely friendly, knowledgeable and helpful throughout the process and I'll definitely buy my next car from him! He made the process as quick, straightforward and smooth as it could possibly be. More

My mother and I came into BOCH Toyota about a week ago, and that is where we met John Potsidis. He is truly very friendly, PATIENT, and acquires superb customer service skills that all sales representative and that is where we met John Potsidis. He is truly very friendly, PATIENT, and acquires superb customer service skills that all sales representatives should attain. My mother recently got into a terrible car accident while driving her Toyota Corolla, and she needed to buy a pre-owned vehicle. Initially, John showed her many different cars, but unfortunately they were sold. Finally, she found something that suited her, but there was only one problem - the price. We did not initially agree on the deal, which is very common in all business transactions. This is where John stepped in, and again proved his quality of work and care for the customer's experience at BOCH Toyota. He spoke to many different sales managers, and even involved one of his other co-workers, Mike Doud, who also deserves the same recognition as John. These two employees truly wanted to hear our concerns, and by doing this, encouraged us to buy the vehicle. My mother is still trying to get comfortable in the car, and hopefully there will not be any further issues. Thank You John and Mike, you guys were truly excellent! More

When I walked into the dealership I was very distraught, my car had broken down on a Friday and here it was a Sunday, I wasn't sure how I was going to get to work the next day. A friend agreed to give me a my car had broken down on a Friday and here it was a Sunday, I wasn't sure how I was going to get to work the next day. A friend agreed to give me a ride to look for cars, I literally had one day to shop. Since this was the 5th car I had gone through in 5 years, I wanted something reliable and new. Jackson was very understanding of my situation, he took into effect that I had three children, my buget and how many miles a day I drove a day. He helped me find a car that fit my needs, and I never felt pressured. He sensed my stress and was able to calm my nerves. I was able to purchase a 2011 Camry it's a beautiful car and I am very pleased with it. I live in Plymouth, and could have gone to a dozen dealers that were closer to home. I was so happy I made the trip to Boch Toyota, I advised a friend of mine who had been in the market for a car to go there, she also purchased a car from Jackson on the following week. More

i initially went to this dealership because my girlfriend i initially went to this dealership because my girlfriend had an excellent experience at another Boch dealership. We were hoping for the same e i initially went to this dealership because my girlfriend had an excellent experience at another Boch dealership. We were hoping for the same experience and we were not let down. As soon as we walked through the door we were greeted with a big smile by Mark Grasso. He was incredibly friendly and immediately started discussing options with us. I explained what i was looking for and within 10 minutes we came back in from the lot with the exact car i wanted. Unfortunately, it was a little above my price range. I met with the finance people and they said give them a few days and they will see what they can do. For the next few days mark kept in touch with me, letting me know that they were doing what they could to help me. He was very reassuring and i truly got the feeling he was actually working for me and not for himself. So i had no problem waiting. My credit was not the best so i knew my interest rate was putting me over my budget. Luckily, Jimmy Pritts worked his magic for me and within 3 days i not only had a new car, but an unbelievable interest rate. Everyone at Boch from start to finish was incredible. From Rick when i walked in to Jimmy working exaustively on getting me to my desired price, they really came together and helped me. I highly recommend going to Boch Toyota. They were all very friendly and helpful and i promise you will not be disappointed. More

We have dealt with John McDaniel on 2 occasions at Boch Toyota and he has been great to work with. After the sale, he has seen that our needs are addressed and met to the best of his ability. I would not Toyota and he has been great to work with. After the sale, he has seen that our needs are addressed and met to the best of his ability. I would not hesitate to work with him again on any issues or new purchases I may have. More

I went to find about the price of RAV4 and take a test drive and came out after buying the car. John, the sales person took me for the test drive and answered all my queries with patience. The price which drive and came out after buying the car. John, the sales person took me for the test drive and answered all my queries with patience. The price which I offered him, he accepted without doing a lot of up down and the deal was done in less than an hour. On the day of taking the delivery, John picked me from station and the car was ready. He explained me all the functions of the car in a very friendly way. If you need to buy a car at this dealership, I would suggest look for John. More

John,Danielle,and Hamzeh are professionals that care about their customers. They invest a lot of time helping customers make informed decisions. They were honest knowledgeable and caring. Unlike other about their customers. They invest a lot of time helping customers make informed decisions. They were honest knowledgeable and caring. Unlike other dealers there was no uncomfortable pressure. John took us on a test drive and spent lots of time with us, answering lots of questions. He followed up with phone calls to us, not being pushy but just checking out to see if he could be of any help with any questions we might have.. John also took us for a one on one tour of your facility today. Danielle also corresponded with me numerous times both via email and on the phone. She helped us make our final decision to purchase the Camry answering many questions and working out the pricing details. Hamzeh is the first new car Business Manager that I enjoyed working with. I've had many negative experiences in the past and was apprehensive about sitting down with any Business Manger. Hamzeh was great and truly a professional who's number once concern is for the customer, and not getting us to purchase extra items we may or may not want. John, Danielle, and Hamzeh are professionals that care about their customers. More