Nucar Toyota of Norwood

interested in a used tacoma. worked with "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Mar "Marco". after test drive, i asked for a figure on my trade in vehicle (2003 dodge ram).while entering my truck marco cracked the interior handle.Marco never mentioned he incident.i needed to call and report the damage to a manager named Daniel.she was upset that i didnt run in and report it when it occured. (why would i, when it was clearly broken by the salesman). after arguing for 10 or 15 min. i thought to myself, what will it be like when i need service after a purchase. i decided never to purchase from boch AGAIN. More

I never thought leasing a new car could be this enjoyable. Tom Siuda is the most thoughtful, understanding, respectful salesperson I have ever met. No hassles, no pressure, no gimics. Just friendly enjoyable. Tom Siuda is the most thoughtful, understanding, respectful salesperson I have ever met. No hassles, no pressure, no gimics. Just friendly, helpful, and sincere in working to keep within my budget. When Ernie Boch says come on down and you are looking for a car, head down there and ask for Tom Siuda. More

I went to Boch Toyota to buy a new Sienna due to waiting till the last minute to find out everything we need to cart around 2 children didn’t fit in our current crossover. With a wife 9 months pregnant and till the last minute to find out everything we need to cart around 2 children didn’t fit in our current crossover. With a wife 9 months pregnant and a vehicle that clearly would not meet our needs, it was time to make a purchase. The decision was easy- we needed more space and the Sienna fit the bill. Always had great luck with Toyota, so making a purchase with limited time still felt ok. I emailed for a quote and was connected with Danielle Werman who set me up with Mike Doud who took great care of me. The deal was done within an hour or so after arriving and they definitely made the trip worthwhile. The back and forth was minimal and I got what I consider to be a good deal with more van for my money. Mike had a counterpart that entered the picture who was also pleasant to deal with, but his name escapes me. Mike was professional and courteous and was in contact with me while the behind the scenes work was ongoing. This is why I rate my experience as GREAT. My financing experience was also excellent. Martha Shindlewig (SP?) was great. Fast and no hard sell. I told her what I was interested in and what I was not. This is the third car I have bought from Boch (2 Toyota and 1 Honda). They are ready to move if you are ready to buy and I like that. I will go back again without hesitation. Thanks everyone!! MD More

My daughter brought her Camry in to be serviced. Once again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. again, I entrusted her to Bob Gandolfo. I knew she would be in the best hands possible. I never worry because I know he is truthful and trustworthy. As a matter of fact, I will be visiting Boch soon with my own Camry. I would recommend Boch and Bob to anyone. I won't go anywhere else. We've been loyal customers for many, many years. More

Overall, I had a great experience. I thought the pricing was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! was a bit much; don't get me wrong I know your mechanics are expensive because they are good but what a markup! More

Memorial Day weekend purchase caused for a long dealership experience. More finance staff would have been helpful. Actual sales associate was patient and helpful. Water, much less any sort of snack dealership experience. More finance staff would have been helpful. Actual sales associate was patient and helpful. Water, much less any sort of snacks, was never offered even though we were there for 6 hours. There was a bbq going on out back that was offered to at least one other customer but was not offered to my family. Sales associate was knowledgable enough on the car we purchased. Another car that we asked about, he was not as knowledgeable (Scion xD). Sales associate was truthful and trustworthy, as much as a sales person can be. More

I had a great experience at this dealership and was in and out of there in under an hour and a half. Jim Fici was extremely friendly, knowledgeable and helpful throughout the process and I'll definitely and out of there in under an hour and a half. Jim Fici was extremely friendly, knowledgeable and helpful throughout the process and I'll definitely buy my next car from him! He made the process as quick, straightforward and smooth as it could possibly be. More

My mother and I came into BOCH Toyota about a week ago, and that is where we met John Potsidis. He is truly very friendly, PATIENT, and acquires superb customer service skills that all sales representative and that is where we met John Potsidis. He is truly very friendly, PATIENT, and acquires superb customer service skills that all sales representatives should attain. My mother recently got into a terrible car accident while driving her Toyota Corolla, and she needed to buy a pre-owned vehicle. Initially, John showed her many different cars, but unfortunately they were sold. Finally, she found something that suited her, but there was only one problem - the price. We did not initially agree on the deal, which is very common in all business transactions. This is where John stepped in, and again proved his quality of work and care for the customer's experience at BOCH Toyota. He spoke to many different sales managers, and even involved one of his other co-workers, Mike Doud, who also deserves the same recognition as John. These two employees truly wanted to hear our concerns, and by doing this, encouraged us to buy the vehicle. My mother is still trying to get comfortable in the car, and hopefully there will not be any further issues. Thank You John and Mike, you guys were truly excellent! More