Nucar Toyota of Norwood

When I was on my way there the first time, I was remembering all my less-than-pleasant experiences from the past. Now, after all is said and done, I feel like want to go back just to visit ! A VERY remembering all my less-than-pleasant experiences from the past. Now, after all is said and done, I feel like want to go back just to visit ! A VERY friendly and relaxed environment. They gave me the price I wanted for the vehicle I wanted. Ken, Arnaldo, Erico ... THANKS for making it easy ! More

John McDaniel went above and beyond our expectations for service, professionalism, courteous and outstanding customer care. He and Ada were also the perfect team in wrapping up the deal and went the extra m service, professionalism, courteous and outstanding customer care. He and Ada were also the perfect team in wrapping up the deal and went the extra mile and a half while waiting endlessly for my insurance company, Geico to complete the paperwork. A big "two thumbs" up to them. Thank yo for a job well done! Anne and Bill Johnson More

My husband started with Ben Potter on the phone. We had been in a car accident and we wanted to replace our 2011 Toyota Sienna that had been totaled. Right away Ben was helpful and very knowledgeable. been in a car accident and we wanted to replace our 2011 Toyota Sienna that had been totaled. Right away Ben was helpful and very knowledgeable. He really knew his product. When Ben located the car, I went into the dealership, without my husband, and right away Ben greeted me with a smile and a firm handshake. Not some dead fish, which is very common when a man shakes a woman's hand. I liked that he did not treat me differently because I was a woman finishing up the deal that my husband had started over the phone. We agreed on a price and I was ready to pick up the car the next day. There was a tiny glitch with my insurance not faxing over info quick enough and Ben was able to have someone in the RMV dept. stay a little later on a Friday to finish up the paperwork. Thanks to him I was able to pick it up. More

Internet shopping for a new '11 Sienna. Boch by far had the best overall price. I was contacted by Ben Potter who was very professional and courteous over the phone. After driving two hours to secure the the best overall price. I was contacted by Ben Potter who was very professional and courteous over the phone. After driving two hours to secure the deal, I experienced no pressure, no gimmicks, the price was the price and the service was exceptional. I had anticipated to be given the run around after receiving a great price via phone and e-mail. I must say I was pleasantly surprised as Ben, Ken and Tom completely exceeded my expectations. I'll definitely shop Boch on any future vehicle transactions. Thanks for making what can be a stressful ordeal go so smoothly. More

Why? Because we had a previous experience with Boch and it was excellent. Accordingly, while we shopped we did everything we could to give our business to Boch. AS far as car dealers go, Boch comes close it was excellent. Accordingly, while we shopped we did everything we could to give our business to Boch. AS far as car dealers go, Boch comes close to perfect. However, you are still dependent on the personal relationship with your sales contact. We dealt with John McDaniel. Throw away all those preconceived stereotypes because John McDaniel does not fit. He is a highly knowledgeable and very nice man. He is so very accommodating and I think his middle name must be Service because he provides the best. I was particularly impressed when we raised any issue how he fought for us. He was our representative. Both my wife and I would unhesitatingly recommend anyone go right to John McDaniel and I know you will thank us. So there is no misunderstanding we had never met or heard of John McDaniel until my wife first entered the dealer showroom seeking a car. More

At Boch Toyota i met a very wonderful salesman Samir Masiha, he is the reason I drive a new Toyota today. Samir Masiha is a very competitive, professional, and hardworking salesman. I would recommend hi Masiha, he is the reason I drive a new Toyota today. Samir Masiha is a very competitive, professional, and hardworking salesman. I would recommend him for everybody who will open up Boch Toyota doors. Thank you Boch Toyota Team, your service was outstanding! More

I WENT TO BOCH TOYOTA OF NORWOOD TO A USED CAR,BT EVENTUALLY THEY LURED ME INTO A NEW ONE,BECAUSE I WAS GOING TO PAY THE SAME AMOUNT OF MONEY TO BUY THE USED ONE.SO I REALLY APPRECIATE THEIR EFFORTS EVENTUALLY THEY LURED ME INTO A NEW ONE,BECAUSE I WAS GOING TO PAY THE SAME AMOUNT OF MONEY TO BUY THE USED ONE.SO I REALLY APPRECIATE THEIR EFFORTS TOWARDS THE SUCCESS OF MY CAR PURCHASE. More

We (my husband and I) had a wonderful experience with this dealership. I have difficulty walking so I explained to Ben our sales person what we were interested in, a Prius 2 and what we were not interest this dealership. I have difficulty walking so I explained to Ben our sales person what we were interested in, a Prius 2 and what we were not interested in which was no black, white or silver colored cars to start with. We were looking for fuel economy and a comfortable car for us to sit in with the health issues we have. He went to the lot and brought a beautiful metallic blue prius 2 for us to look at. We had a lot of questions about hybrids never having owned one before. We had all of our questions answered about the Prius Hybrid, Ben explained so many of the features and benefits of this car that when my husband and I spoke later after watching a dvd about the car we both were amazed at how much he had told us. He explained the sounds we were nervous about on our test drive, the gauges, how to read the very interesting hybrid images on the dashboard and all of the buttons which seemed a little confusing at first. It all seemed so complicated and yet Ben was enthusiastic and animated in his conversation and patiently explained to probably the most technologically challenged people he had ever met how everything worked. We did not feel rushed or unknowledgeable. Ben was truly awesome and at almost 60 years old dealing with today’s technology that was a very serious aspect of this transaction. Not once did we feel as though this was just a run of the mill sales person he made us feel that he was truly invested in our comfort, knowledge and understanding of the prius we were looking at. To say the least we would recommend him and Boch Toyota based solely on the way we treated by this very remarkably informative young man. We bought the 2011 Prius 2 Hybrid and look forward to a long relationship with Boch Toyota. Ben was extraordinary and Audie was great with the finance explanations. We have been around the block to buy more than one new car and this was truly an excellent experience. Thanks again Ben for making and older couple feel comfortable in purchasing such unique technology!!! Gary and Barb Smith More

I have bought two cars from Boch toyota over the years and Boch toyota Norwood has been the service dealer that I have gone to since 1990's. Customer service is a major change over the years and I have to and Boch toyota Norwood has been the service dealer that I have gone to since 1990's. Customer service is a major change over the years and I have to say this experience has been The best. My sales person Ben Potter, Well where do I start, from the first phone conversation I knew this was going to be a special experience. Ben was the best, great customer service great enthusiasm. having bought a 2012 I was sure this was going to be a trying experience, but I got lucky with Ben Potter as my sales person. Thank you so much,I am truly happy with my new car and with the service I recieved from Boch toyota. Keep up the good work. And Ben thank you so much again for you CUSTOMER SERVICE. More

This is my 2nd Toyota from Boch Toyota and they really do outstanding job when it comes to excellent selection,price and service. I traded my old car and had little trouble transferring registration to new c outstanding job when it comes to excellent selection,price and service. I traded my old car and had little trouble transferring registration to new car. My sales rep was off that day and John came right up to me and took care of everything. Thank you John. I have you in mind and and I shall return for more business and so will all my family and friends! More