Nucar Toyota of Norwood

i went to Boch looking for a new car and to trade my Honda Civic. I met with mr. Jonathan McGilvray who listened to me. Mr. McGilvray answered all my questions and gave me a great deal on a 2012 Toyot Honda Civic. I met with mr. Jonathan McGilvray who listened to me. Mr. McGilvray answered all my questions and gave me a great deal on a 2012 Toyota Camry. I met with a salesperson Rob who took me out to test drive botha Camry and Carolla. he again answered all my questions regarding both cars. I can't thank enough to what Mr. McGilvray did for me. I was expecting being pushed into buying way to much for i wanted but thee was no pressure. I plan on going back to Boch when i trade this one in. Thanks so much Mr. McGilvray. More

Ben Potter was the most considerate car salesperson I have ever met. I simply asked to see a salesperson to ask a few questions about buying a good used car. Ben asked me why I didn't consider leasing. H have ever met. I simply asked to see a salesperson to ask a few questions about buying a good used car. Ben asked me why I didn't consider leasing. He explained to me about the special this month to lease a new Prius. (I had used my son's Prius last month and loved it). Ben patiently answered every question. I never gave him my phone number that day, but called the next day with more questions. He got me my answers and called back. I never felt pressure from him. I actually felt like he was very considerate of my needs and was helping me through the puzzle of finding a car to match my lifestyle and finances. I had the same sort of experience when I sat with Audie (sorry I don't know the correct spelling). He was again, very patient, not pushy, careful to explain the benefits of extra costs such as choosing gap insurance (which Ben had prepared me to consider), and car alarm (which saves money on car insurance). My experience was great. Each time I leave the dealership, I feel like someone cares about me. Thank you...Kathy Gould More

I purchased a Toyota Avalon fron this dealership 2 yrs ago because of the sales staff.Very friendly,not pushy and easy to deal with.Sice then I've brought my car back every 5k miles for service. These guy ago because of the sales staff.Very friendly,not pushy and easy to deal with.Sice then I've brought my car back every 5k miles for service. These guys are the best.Specifically I'd like to mention Bob Gondolfo. The last three times I've been in for svc. he's been the person that has waited on me. He's very helpful,friendly and knowledgable.Don't let him get away.He's good.BY the way the car is great to! ; More

I had a busted deal at another dealership and was frustrated with wasting my time face to face so I sent an email to 9 dealerships asking for a price quote. Bill Goulette was the first to respond an frustrated with wasting my time face to face so I sent an email to 9 dealerships asking for a price quote. Bill Goulette was the first to respond and offered $612 lower than the next closest offer. Price was my only concern so I was dreading going to the dealership to have to deal with salespeople and sales managers. I was pleasantly surprised dealing with both Earley and Jonathan. I got everything I wanted but the color (which was close enough, I'm not picky) including an acceptable offer on my trade. A few hours later (they were very busy) I was driving home the 28 miles with my brand new Corolla (I drove by 2 to other Toyota dealerships). I had to force Jonathan to leave because he wanted to stay while I waited for the service guys to clean and prep my car and it was a little after 9 pm. Earley brought it around and helped me unload my old trunk which was full of stuff and reload my new trunk. I'm very pleased with my experience at Boch Toyota. More

I bought 6 cars (2 Camry, 2 Avalone, and 2 Sienna) from this dealersip over the past 27 years. I have noticed the attitude and service has dropped appreciably since it got big. I recently went there to loo this dealersip over the past 27 years. I have noticed the attitude and service has dropped appreciably since it got big. I recently went there to look for a Camry hybrid, while the sales associate was pleasant, the sales manager was arrogant and showed no customer oriented attitude. I don't expected much discount on the hybrid, but this manager offers no discount and even tried to rip me off on the trade-in. I had searched the web and know about a fair trade-in value of the old car and so was prepared to negotiate. This sales manager simply said that Boch has changed its way of doing business and it no longer negotiate over prices, it was take it or leave it. So I promptly left. I was able to get $3000 more for the trade-in, on top of a decent discount at another dealership. I will not go back to Boch again. More

Excellent purchasing experience. Ben Potter had the knowledge and the dealer had the inventory. The process was efficient and painless. Very little waiting for test drive or paper work. Not the usual t knowledge and the dealer had the inventory. The process was efficient and painless. Very little waiting for test drive or paper work. Not the usual time consuming back and forth with the manager on price which makes me feel perhaps I did not get the excruciatingly best price. However the price and trade in fell in line with Kelly and Edmunds guidelines so I am quite content. More

I went to Boch looking for a new Avalon. I had purchased two Avalons in the past from Boch from Lloyd John. When I arrived I was met by John McDaniel who informed me Lloyd had move out of state. John told m two Avalons in the past from Boch from Lloyd John. When I arrived I was met by John McDaniel who informed me Lloyd had move out of state. John told me how he help Lloyd, when Lloyd was having some medical issues.John played a voice mail from Lloyd thanking him for his help and wishing him best of Luck. I could see how Lloyd and John became friends. John has the same qualities as Lloyd and I felt very comfortable buying my new Avalon from John More

I had a positive experience with Boch Toyota in Norwood. My salesperson was Samir Masiha. He was very friendly and professional. He offered me and my friend water and coffee and made us feel like valued cus My salesperson was Samir Masiha. He was very friendly and professional. He offered me and my friend water and coffee and made us feel like valued customers when we sat down to discuss my needs after the test drive. Samir was knowledgeable and patient. He explained to me the different types of wheels availalbe and suggested the type I need. I could not decide which interior color to get for my Corolla. So he took me outside to the parking lot and let me see both colors side by side. I appreciate that he took this extra step to help me make a clear decision. Thank you Samir! More

I went to Boch Toyota after going to another Toyota dealership. My salesperson was John McDaniel. John explained all the new features of the camry in great detail. He is very knowledgeable and patie dealership. My salesperson was John McDaniel. John explained all the new features of the camry in great detail. He is very knowledgeable and patient. John did not ever give me the high pressure sales tactic. I simply got a great new 2012 camry at a great price from a great salesmen. If you are looking for a salesperson who is going to be on your side and do all that he can for you, I suggest that you ask for John McDaniel at Boch Toyota, you won't regret it. This was one of the easiest car purchases I've had in quite awhile. Thanks John More

I have been looking into a new prius for the last couple of months. With the current promotion with the end of November, I thought getting a new prius was too good to be true. Being raised in New England of months. With the current promotion with the end of November, I thought getting a new prius was too good to be true. Being raised in New England and hearing Ernie Boch on the TV, saying "Our costs are less, so we can sell for less"; I figured I would give Boch Toyota for a try. I was met promptly at the door and set up with an amazing sales associate (John). John explained everything about the Prius, the in's and outs, and the technology advances. However, once it came down to pricing; that's when it went down hill. Boch's costs are just about the same (and even started off more) compared to the other Toyota dealerships I went too. I forgot what the Sales Manager's name was; but I even said to him "Whatever happened to your saying "our costs are less so we can sell for less". After 90 minutes of going back and forth, we just couldn't make a deal. However, 5 Stars went out to John. By the end of it, we seemed to be like old friends. Working in the sales industry, I know that he needs to meet a goal for the day. And I wanted it to give him my business; since he was completely deserved my business. In the end, if Boch Toyota kept true to its slogan; I would be driving home in a new car. More