Nucar Toyota of Norwood

When I went into Boch Toyota, I really had no idea what kind of car I wanted. I got up one day and said I'm going to change my car. I had done no research or anything. I knew I wanted something similar to kind of car I wanted. I got up one day and said I'm going to change my car. I had done no research or anything. I knew I wanted something similar to what I already had, Nissan Rogue, but that was about it. I walked into Boch Toyota and Peter greeted me. He sat me down and starting asking me questions that made me feel as if he really wanted to understand my situation. He wanted to understand my driving history in terms of how often I drive outside of MA, inside, take my kids to their activities, etc. We talked in general about the overall thing that brought me to my decision of walking in there. Once he felt he totally understood, he did not waste my time in showing me things that were either outside of my range or would give me the feel, confidence I was looking for. My brother showed up a little bit afterwards, to ask all the tough questions. We walked out of there that night with the possibility of purchasing a 2012 Rav 4. That was the offer on the table. On Saturday morning, Peter called me to see what I had thought of the whole process. Saturday was a bit of a crazy day for me and I was not able to get back to him until much later that day. Peter called me several times to check in on me, which I actually appreciated. But one message he left me caught my attention. He said that he understood why I would be a bit hesitant but he had an offer that was even better and that he believed was the perfect one for me. We spoke and he told me that he could offer me a 2013 Rav4 and less monthly payments. This was great for me to hear. This showed me that he was listening to me. He understood the importance I put on having a great car but more important on ensuring that the monthly payments were reasonable. I was trading my nissan and I was still carrying a lot of debt. I felt very comfortable when talking to Peter. I felt like he really cared about me and my family. When I finally went into Boch Toyota, they had a car ready for me, paperwork ready and I was very pleased. I am very happy with my car. I've now had it for a couple of weeks and I am absolutely loving it. I want to say Thank you to Peter and to JC for their help and cooperation in this major decision. Thanks Enna Jimenez More

David was exceptionally thorough. He was pleasant and a joy with whom to work. He very deliberately discussed all features of the car, and went over them again when I picked up the vehicle after purchase. joy with whom to work. He very deliberately discussed all features of the car, and went over them again when I picked up the vehicle after purchase. You can tell he takes his job and responsibilities very seriously. He made sure he was available when I came in. He made certain I was familiar with all the details of the vehicle before I purchased the car, for which I am very grateful. Dealing with David was a very positive experience! I will highly recommend him to friends and family. More

David Demostheneis,by far, is an exceptional sales person in any skill set. He, himself, is truly the definition of Customer Service. This individual goes above and beyond his job assignment to ensure satisf in any skill set. He, himself, is truly the definition of Customer Service. This individual goes above and beyond his job assignment to ensure satisfaction. He can be relied upon to the highest degree to complete any request. No worries with David! If you ever need a Sales Quality of Excellence Measurement then its' definition would be David. More

I had a very positive auto leasing experience earlier this month at Boch Toyota in Norwood, MA. All of the staff members were very friendly and helpful. I was coming to the end of a 3 year lease on a Ho this month at Boch Toyota in Norwood, MA. All of the staff members were very friendly and helpful. I was coming to the end of a 3 year lease on a Honda Civic and wanted to lease a new Toyota. The people at Boch Toyota made the whole process of turning in an old lease and signing a new one very easy. They have a huge inventory of all the latest models, so I did not have to wait for them to order it from somewhere else. More importantly, I was very pleased with the price of the new 2013 Toyota Camry lease. The sales person David D. was very patient and courteous with me and my questions. He was also very knowledgeable about all of the features and specs on the cars I looked at. I did not feel pressured to strike a deal, nor was there any ridiculous back and forth haggling over the costs of the lease. I got the sense that he genuinely cared about making sure I got the car I wanted at the best possible price. The general manager Tim McGilvray also interacted with me on several occasions during the process to ensure my satisfaction. From greeting me when I arrived at the dealership, to making sure I was provided test drives on the cars I liked, to facilitating the financing for the new lease--he obviously has his hand on the pulse and operation of the dealership to ensure customers are satisfied. I plan to continue to go to Boch Toyota for my future car needs and have recommended them to my family, friends, neighbors and coworkers!! More

To upgrade from Camry to Avalon was my desire. During shopping, John is more customer oriented than other Toyota salesman listening to my proposal and then talk to his boss Dan Gilday which made a deal w shopping, John is more customer oriented than other Toyota salesman listening to my proposal and then talk to his boss Dan Gilday which made a deal which is my final goal. Thanks for their professional skill. More

My family and I have gone to Boch Toyota of Norwood for over ten years. And, have recommended family and friends to visit the dealership & David. We have always worked with David Demosthene every time we h over ten years. And, have recommended family and friends to visit the dealership & David. We have always worked with David Demosthene every time we have visited the dealership. We have been lucky to be able to work with David each and every time. He is a top salesman. He is professional, extremely friendly and always welcoming. David Demosthene, is the reason why we continue to return to Boch Toyota of Norwood!!!! He always goes above and beyond! He provides great customer service and his followup calls after purchase are exceptional! He is hard working & exceeds customer satisfaction. I would highly recommend visiting Boch Toyota of Norwood, specifically David Demosthene!!!!!!!!! More

I was very impressed by David's knowledge of the products and his attention to detail in every step of the sales process. In fact, all the staff at Boch Toyota are professional and thorough in their products and his attention to detail in every step of the sales process. In fact, all the staff at Boch Toyota are professional and thorough in their respective duties. I would recommend this dealership to my friends and family. More

I am now the proud owner of a 2013 Barcelona red Toyota Camry. I am using this forum to express my delight in working with your A team again-John McDaniel, Tom Siuda and Jamon JC Caswell. They are extrem Camry. I am using this forum to express my delight in working with your A team again-John McDaniel, Tom Siuda and Jamon JC Caswell. They are extremely professional and make doing business easy. They never over promise and under deliver. They never assumed that I would just sign on the dotted line line because I am a repeat customer. They went all out to ensure they were giving me the vehicle of my choice at the best price possible. They listened to me and addressed all my concerns. I got my dream vehicle and it speaks for itself. I just want to focus on the ultimate professionalism that Tom , John and JC exhibited. There was absolutely no sales pressure. It was truly a hassle free environment. All the staff members I encountered were friendly. I have visited many dealerships in the past, but Boch Toyota is exceptional. They don't just want to sell or lease you a vehicle, they take the time to focus on creating a lifetime partnership with you. They make it worthwhile that you did-- Come On Down-as their slogan says. To Tom, John and J C --keep up the good work. Glad to have worked with the A team once again. You represent your company very well. A very satisfied customer. Thank you. Grace H. Boston. Ma. More

After being a current and satisfied Boch customer, I decided to test the waters through 2 other local dealerships knowing from my first Boch experience with sales and service in 2006, I would most likle decided to test the waters through 2 other local dealerships knowing from my first Boch experience with sales and service in 2006, I would most likley return to purchase my new 2012 Toyota Camry XLE Hybrid. I was extremely impressed with John McDaniel with his prompt follow up from my first opening conversation with Hiro on the phone up to and including five seperate exclusive visits until we closed the sale on 4-24-13. His exceptional customer service, professionalism and product knowledge of all components of the Hybrid was invaluable. His trust and building a sales and customer relationship approach is a unique quality in the atuo industry. John over delivered my expectations with a soft and less aggressive approach than the other 2 dealerships. I felt very comfortable not being a number on a monthy quota target. He also introduced me to Jason Caswell an experienced Manager, who offered me some other options with a demo car to meet my purchase and financing options. After finally signing the deal with John, he introduced me to Adam Arms one of the Finance Managers where together he discussed a fair and reasonable financing agreement including the feeling of safety and security with some extended warranties. I will strongly reccommend John and the entire Boch support team to friends and family. My wife and I will be in the market shortly to lease another vehicle and together with John, JC and Adam we will return and remain a long term customer to Boch Toyota of Norwood. Tommy Heffernan Walpole, MA More

Exceptional Service!! It was an absolute pleasure Exceptional Service!! It was an absolute pleasure dealing with the salesman Mr. Peter Nannery!! His professionalism, knowledge and courteousness made Exceptional Service!! It was an absolute pleasure dealing with the salesman Mr. Peter Nannery!! His professionalism, knowledge and courteousness made buying our 3rd car from Boch Toyota a very smooth and easy experience!! Exceptional Service also goes to Mr Larry Dulski (service advisor) who for the last 13 years has expertly advised us. Thank-you!! L. Levine Sharon,MA Also..exceptional service for my first new car (2013 Corolla) for Mr. Peter Nannery who made a very, very stressful experience for me go very smoothly. Thanks!! N. Levine Sharon,MA More