Nucar Toyota of Norwood

I have been leasing with Toyota for years and always go back to David. He is honest, beyond loyal, kind, and extremely knowledgeable! He has a way of keeping you at ease during the very stressful process o back to David. He is honest, beyond loyal, kind, and extremely knowledgeable! He has a way of keeping you at ease during the very stressful process of buying/leasing a car. I never worry about a thing when working with David because I know he is doing whatever he can to make sure my needs are met. Customers are his number one priority! He is genuinely a wonderful person and sales person! He makes looking for a car fun and stress free. I wouldn't go to anyone else! I could go on and on about what a pleasure it is to work with David. I reccommend to anyone and everyone to go into the Norwood Boch Toyota and ask for David D. You will not be disappointed! I can guarantee that! If every sales person were like David, the carshopping process would be something to look forward to, fun and stress free. Plus, you leave knowing you got the best of the best and you won't question one decision you made with David because he always follow through and makes sure you are happy! He is that amazing!!! More

I recently bought two vehicles from Boch Toyota and my salesman for both was Kevin Fugere. I would recommend him and the dealership to anyone. Thank you for both great experiences. You keep your word when salesman for both was Kevin Fugere. I would recommend him and the dealership to anyone. Thank you for both great experiences. You keep your word when making a deal. Oh and I bought a RAV-4 and a Tundra. Love them both! Thanks again and a special thanks to Kevin. I was sad to hear that he has transferred. i will still bring my daughter there for her vehicle purchase. More

We have bought several cars from this dealership over the past few years and have been happy with them all the time. This time was exceptional because of the salesman we had working with us. His name is Dave past few years and have been happy with them all the time. This time was exceptional because of the salesman we had working with us. His name is Dave and he is originally from Haiti and here now over 8 yrs. Speaks wonderful english and has a very professional way about him. He does not jump at you with the high sales pitch that usually comes when you enter the door of a Dealership. Dave was very in tune with our needs. He asked us what we were looking for and what we were hopping to pay. He made sure we kept within our budget and he never made a promise to do something and not do it. He worked very hard for two hours with us so we could buy/ lease a car that we wanted. The transaction went very smoothly. Dave always picked up the phone or called us right back within the hour. He went beyond being just our salesman, he made us feel like he was a friend and was looking out for our best interest. I love our new Rav4 and glad we decided to get it. Thanks Dave for your sincere enthusiasm in making us fell comfortable in spending money in this economy Jim & Lois Quinlan Braintree More

The people were mostly nice and polite. However, from there the experience of leasing a new car has been all downhill. I was in the dealership for 4 ½ hours. Negotiating the monthly payment was a game there the experience of leasing a new car has been all downhill. I was in the dealership for 4 ½ hours. Negotiating the monthly payment was a game and a horse and pony show and when I finally met with financing it was annoying to be pinged with additional insurance sales. The salesperson told me he would call me around noon to schedule pick up for around 5:00ish. I never received a cal. I called and left a voicemail around 3:45 p.m. I did not receive a return call, so I tried back around 4:45. I was told to come in at 6:00. About 10 minutes later I received a return call and that the car was not actually registered. At that time I expressed my overall disappointment in this process and on top of it the car not being ready as communicated. I was told I must have misunderstood. When I told the sales manager about the disappointing experience, I was told Boch is the largest dealership, has many customer and they can’t please everyone. The whole thing is a racket and I would not recommend Boch to anyone. More

This is the second car that we have leased from David, and both times we have been very pleased with the service we got. David went out of his way to help us get the right car at the right price. He spe and both times we have been very pleased with the service we got. David went out of his way to help us get the right car at the right price. He spent tons of time talking on the phone with me prior to our visit. He made himself available for us, and made sure the car would be ready on time. I would definitely recommend buying a car from him. More

Natacha is a true asset to the Boch Toyota sales team. She made the often unpleasant process of buying a car pleasant. She treated my mother and I with dignity and respect. In addition, I commend her She made the often unpleasant process of buying a car pleasant. She treated my mother and I with dignity and respect. In addition, I commend her for her patience and understanding with my mother who is unfamiliar with the car buying experience. More

Stay away from this dealer at all cost. Ernie Boch Jr should be ashamed of some of his staff. He would never stand to be treated and swindled the way they treated and fast talked me. I was owed funds ba should be ashamed of some of his staff. He would never stand to be treated and swindled the way they treated and fast talked me. I was owed funds back on a transaction - 13K. They cashed my check in 20 hours and it took 3.5 weeks to get it back via an email to the dealership including my attorney, The MA Attorney General and a nasty gram to Ernie Boch. I returned 2 Avalon’s to go into Camry's and they owed me back the 13K on the deal. Simple enough, right? I paid them and they needed to reimburse me They withheld the reimbursement stating some lame excuse about titles need on traded in cars 1st. NOTHING to do with my deal AT ALL. They got my money and toyed with me about the refund. Just as an FYI, the Attorney General did respond to my email. Not going to disclose what they said, but it is nice to know that they do respond and are on the consumers side BE SMART AND BUY YOUR CAR ANYWHERE ELSE BUT HERE!!!!!!!!!!! More

When I first came to the store I was just looking for options and prices. I met with salesman Jean Joseph whom is very friendly, and courteous who showed me my options in buy buying used car verses a new options and prices. I met with salesman Jean Joseph whom is very friendly, and courteous who showed me my options in buy buying used car verses a new new and the difference. I must say, he did a very good job of explaining to me the difference, which lead me in buying my first ever new car. I highly would recommend this sales person to anyone who's looking for a car. Keep in mind, I did had other appointments elsewhere in seeking for a car, but when I dealt with Mr. Jean Joseph, I knew that the place I wanted to purchases my car. Thank Dawn W More

David is an absolute pleasure to have gone through the sales process with. He is incredibly knowledgeable, diligent, personable and friendly. He went through insurmountable means to to give us a price on sales process with. He is incredibly knowledgeable, diligent, personable and friendly. He went through insurmountable means to to give us a price on the desired cars in within my family's price range. Even after we left the dealership, my family and I continually discussed how exceptional David was. I would HIGHLY recommend any prospective Toyota buyers to go through the sales process with David. My family and I were returning customers, and we will definitely return to Boch Toyota to be able to work with David again. THANK YOU DAVID! More

very good service provided by the sales person and the manager I met. They walked me through all details and specification of each car to allow me make a good decision. I was happy with new car bought f manager I met. They walked me through all details and specification of each car to allow me make a good decision. I was happy with new car bought from this location. More