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Nucar Toyota of Norwood
Norwood, MA
3,892 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,892 reviews
February 20, 2014
Visited the dealership looking for a new car and not quite sure exactly what I wanted to purchase. David Demosthese was my sales person and was patient and helpful with me while I test drove various car quite sure exactly what I wanted to purchase. David Demosthese was my sales person and was patient and helpful with me while I test drove various cars and trucks. I ended up choosing a Tacoma Pickup. After going back and forth on colors and trim levels David actually came into work on his day off just to show me other colors that were not looked at initially. The biggest plus of the entire car buying experience was that I told I David that I was not prepared to make a decision on my first visit. Him and the Sales Manager both honored my request with no uncomfortable sales pressure. I felt I got a fair deal on the truck I purchased and the process was easy, I never felt pressured in any way and actually enjoyed the experience. David did a great job showing and explaining the different car and trucks and would definitely seek him out on my next purchase. I give the dealership and the sales person a big thumbs up. More
by Scott100
Employees Worked With
David Demosthene
January 28, 2014
This was the worst experience I've ever had with a car dealership. The customer service was unprofessional and disrespectful. The sales manager was very rude and condescending. I made a deposit for $1 car dealership. The customer service was unprofessional and disrespectful. The sales manager was very rude and condescending. I made a deposit for $1000 and I was very close to buying the car, but because of the way he treated me I did not go back. I contacted the general manager Tim and left him a few messages to give me my deposit back, but he hasn't returned my calls nor refunded my money. I do not recommend this dealership at all and I don't even think they deserve a 1. More
by mnabi
Employees Worked With
General Manager Tim and sales manager
January 24, 2014
Boch Toyota offers terrific service consistently, across all departments. I am on my second lease and I have been extremely satisfied with the pricing, sales process, and service. The place is clean, pr all departments. I am on my second lease and I have been extremely satisfied with the pricing, sales process, and service. The place is clean, professional, upbeat (employees are always happy and helpful). You could eat off the floor of the service bay where you check in your car. wifi is strong and the waiting area has comfortable seating and is always playing a movie. When any problem arises, their team is responsive and sensitive to my time and needs. More
by chridstephenson
Employees Worked With
Jonathan McDaniel, Jason Aufiero, Rich Vida
December 31, 2013
Everyone was great they did what it would take to get us in the car and stayed late to get us on the road I will buy all my cars here and tell every one in know very happy except price in the car and stayed late to get us on the road I will buy all my cars here and tell every one in know very happy except price More
by Tonydobay
Employees Worked With
David demosthene
December 31, 2013
This was the worst experience I've had with any dealership. I initially saw an Avalon I wanted to purchase online. Made an appointment to see the vehicle was called several times to see if I was co dealership. I initially saw an Avalon I wanted to purchase online. Made an appointment to see the vehicle was called several times to see if I was coming told them I was on my way. When I get there they sold the vehicle on me needless to say I was very irate at this point. I don't understand how this can be seen as customer service knowing that I drove an hour and a half in order to see this vehicle. They have there head so far up their backside that on my ride home I get another call from the dealership asking if i'm coming to look at the vehicle. I kindly let him know that you cannot sell a vehicle that you have already sold. In the end I got a free cup of cofee and a sorry completely unacceptable. More
by cwright125
Employees Worked With
ben potter
December 29, 2013
eddy was warm, friendly and did everything he could to fit my budget!! My Review of Boch Toyota: eddy was the main reason I purchased my new Camry. He spent time with me explaining everything in detai fit my budget!! My Review of Boch Toyota: eddy was the main reason I purchased my new Camry. He spent time with me explaining everything in detail, answered all my questions and found me a perfect car for my needs that fit my budget! thanks eddy so much as well as thanks to fayz and all who worked hard to give meba great deal. Abdul Khan and Mohammad Ayaz More
by mayaz
Employees Worked With
eddy
December 06, 2013
We went to Boch Toyota because of the reputation. Without a doubt I'm glad we did. Everyone was so courteous right from the start. Our salesman John G was new to Boch & we were actually his first sale/delive a doubt I'm glad we did. Everyone was so courteous right from the start. Our salesman John G was new to Boch & we were actually his first sale/delivery! He did such a great job & the prices were so outstanding that we actually leased 2 vehicles. I would highly recommend Boch!!! More
by Patsfan54
Employees Worked With
John G
November 20, 2013
Mac was the main reason I purchased my new Corolla. He spent time with me explaining everything in detail, answered all my questions and found me a perfect car for my needs that fit my budget! spent time with me explaining everything in detail, answered all my questions and found me a perfect car for my needs that fit my budget! More
by butterfly69854
Employees Worked With
Mac was warm, friendly and did everything he could to fit my budget!!
November 16, 2013
I am a 23 year old college graduate. Came into the dealership after a referral from TrueCar. In about 20 minutes was set u with a very friendly salesman Rick Malabre. He let me test drive the car I wa dealership after a referral from TrueCar. In about 20 minutes was set u with a very friendly salesman Rick Malabre. He let me test drive the car I wanted and went on to set up a deal for me. When he showed me the deal I argued that it was not as good compared to competition and Rick agreed to work with me on a better deal. That's when Sales Manager Jonathan McGilvray came over and ruined the whole experience. He acted very rude and tried to push me into making a deposit even though I warned Rick that I would have to consult with my father prior to any deals. When I said that my father was out of town he started questioning me and argued that my father was in fact in town and made purchases based on credit report. How appropriate is this? When I refused to leave a deposit and asked for a deal summary to show my father when he comes back in a week, Jonathan just ignored my request and sent me on my way assuming that I was not competent enough. I wouldn't recommend any younger people to deal with this dealership and especially avoid Jonathan McGilvray due to his excessive pressuring and disrespectful attitude. More
by pdanilovs
Employees Worked With
Jonathan McGilvray
