Nucar Toyota of Norwood

Always a good experience @ Boch 4th lease in a row. Kyle was a great salesperson. Will go back for lease #5!!Service dept is always fast and dependable. Will always go back to Boch 4th lease in a row. Kyle was a great salesperson. Will go back for lease #5!!Service dept is always fast and dependable. Will always go back to Boch More

Overall disappointed My husband and I went to BOCH Toyota to look for a new car. I went in with a decent amount of money for a down payment and pretty much knew I wanted a My husband and I went to BOCH Toyota to look for a new car. I went in with a decent amount of money for a down payment and pretty much knew I wanted a Rav4. I had inquired on-line and got a quote that I felt pretty comfortable with so we made plans to go in, leaving work early in hopes that we'd get a lot out of the day. The first thing that rubbed me the wrong way was I felt like I was in a deli. We walked up to the counter, I was asked my name and then they pulled up something on the computer screen and shouted to a sales man. I'm sure they have to do it this way due to the amount of traffic that comes in but off the bat it felt very impersonal. We were paired with Cornielle for sales. Cornielle was honest with us, willing to work with us for what we wanted, and overall probably the only person who I wasn't displeased with during our visit. I felt like he actually wanted to help us get to where we needed to be. It wasn't until he brought in one of the sales managers, unfortunately I can't remember his name. I felt like his one and only agenda was to sell us a car, and he didn't really care how he did it. He really pushed a lease on us even after we had told him multiple times we weren't interested (I found out later that they actually make more off of leases). We told him where we were hoping to get the price to, he would say that he thought he would get us there and would come back $50-$70 higher. It went back and forth too many times to the point that we had to leave to get dinner because we had already been there for HOURS. They called us back while we were at dinner saying that they got it to a price that we'd be happy with but wouldn't talk to us about it over the phone. When we went back in the price was still $40.00 over the price we had said we needed to be at. At that point we told them that we were leaving, again they asked us to wait just one more minute to talk to their finance department and came back yet again to no avail. We ended up leaving, I felt bad for Cornielle because he had spent so much time with us and I knew he did what he could, but I felt like overall BOCH didn't. The next day my husband and I inquired at Tarbox Toyota in North Kingtown, Rhode Island about a 2013 Rav4 with low mileage…without having to set foot into the dealership Tarbox had already come down on the price of a 2014 Rav4. We ended up going in and leaving that evening having purchased the exact car we looked at, at BOCH but for $2000.00 less, the payments exactly where we wanted them and that included their 60 month 100,000 mile warranty. It wasn't until we were signing papers on the Rav at Tarbox that I finally received a follow-up phone call from BOCH saying that they had been looking over our file and were willing to work with us. Too little, too late. All of that being said, if you do still decide to go to BOCH I would absolutely work with Corneille, he really did everything he could for us until it was out of his hands. More

great salesperson Alex Bruno was just awesome. My car was not quite ready for pick up on the scheduled day. He worked hard to track me down so I did not waste my time Alex Bruno was just awesome. My car was not quite ready for pick up on the scheduled day. He worked hard to track me down so I did not waste my time traveling to the dealership. It was important to me that he really valued my time. More

My experience at Boch I went searching for a particular vehicle and pay off for my current vehicle and was thrilled with my experience at Boch Toyota!! I got my payments th I went searching for a particular vehicle and pay off for my current vehicle and was thrilled with my experience at Boch Toyota!! I got my payments the same and got the newer vehicle I wanted, I worked with Johnathan McGilvray, he was tough, but did eventually give me ex actually what I wanted and for the price I wanted, my overall experience was wonderful, everyone at the dealership that I dealt with that day was friendly and courteous. More

Corneille Paul Mr Corneille Paul was an exceptional and memorable Salesman. He was courteous, helpful, and thoughtful. There was never any pressure at any time. M Mr Corneille Paul was an exceptional and memorable Salesman. He was courteous, helpful, and thoughtful. There was never any pressure at any time. My wife and children came to the dealership the next day to test drive the SUV. They found Mr Paul to be friendly and they told me that he went out of his way to make the girls feel welcome. My daughter said that "He always had a smile on his face, and was very happy, which made us happy!" Several Very Satisfied Customers :-) More

Very Pleased with Purchase and Experience Boch Toyota was the 3rd dealership that I visited when purchasing a new, 2014 Corolla. I was very pleased with their quick response to both online cha Boch Toyota was the 3rd dealership that I visited when purchasing a new, 2014 Corolla. I was very pleased with their quick response to both online chat and email as well as my in house experience purchasing a new vehicle. John Dwyer was very thorough during the test drive, answering any questions I had as well as reviewing the car upon pickup. I left very well informed and pleased with my purchasing decision. I would definitely recommend this dealership for quality and professionalism. More

Great experience Corneille Paul was helping me during the whole afternoon and he was a great man. Since I'm a new driver, he showed me a lot of features of the car I w Corneille Paul was helping me during the whole afternoon and he was a great man. Since I'm a new driver, he showed me a lot of features of the car I was going to buy. Also he's been a great friend in helping me to get a great price that satisfies my expectation. Overall I would definitely recommend this guy. More

worst service in 25 years experience As an insurance agent who works with auto dealerships all the time, this was definitely the worst dealership I have ever dealt with in 25 years of bei As an insurance agent who works with auto dealerships all the time, this was definitely the worst dealership I have ever dealt with in 25 years of being in the insurance business. Although phone is answered, you never get connected to anthing but a message machine. The sases agent promices to call you back within one hour, and after 24 hours I am still waiting for a call back from him, or sales manager and finance manager. Also the fax number given does not work. What a terrible auto dealership! They should be out of business soon! More