Nucar Toyota of Norwood

purchase Had a third good experience with Boch/Norwood.. Bought 2 Toyotas and 1 Honda. Actually brought the Toyota in for a recall and to pass time took a loo Had a third good experience with Boch/Norwood.. Bought 2 Toyotas and 1 Honda. Actually brought the Toyota in for a recall and to pass time took a look at a new Avalon. Our salesman was Joe Baribeault who made the experience easy. He has lots of knowledge about the car and made the purchase easy. Thank Joe for us. More

No Pressure To Buy... Great Experience My original salesperson was Kyle Stojek. I never once felt pressured from Kyle to purchase any vehicle. He prepared a few cars that met my criteria an My original salesperson was Kyle Stojek. I never once felt pressured from Kyle to purchase any vehicle. He prepared a few cars that met my criteria and went through options. He was very informative and answered any question I had. I test drove 2 cars and wanted to get back to Kyle the following day about my selection. Kyle was not at the dealership the following day, so I had the pleasure of dealing with Amer Hajou. Amer was equally as helpful as Kyle and very patient with me. He was concise and made sure I understood every piece of paper I was filling out when purchasing the vehicle I selected. Both Kyle and Amer made my experience pleasant and stress free. I would absolutely recommend Boch Norwood based on my experience. More

"satisfaction" John M. and Martha -Dee were outstanding employees for Boch Toyota. We leased a new Corolla and are completely satisfied with the car and the customer John M. and Martha -Dee were outstanding employees for Boch Toyota. We leased a new Corolla and are completely satisfied with the car and the customer service. They deserve a raise Ernie ! More

Worst Car Buying Experience Boch Toyota is undoubtedly the worst and most unprofessional car dealership we have came across (ever…). We purchased a certified used corolla from th Boch Toyota is undoubtedly the worst and most unprofessional car dealership we have came across (ever…). We purchased a certified used corolla from them. Two days after purchasing the car we received a call from them asking us to bring the car back to them because they had the odometer reading wrong in their paperwork. We were told that it will be illegal for us to drive the car and that we cannot drive the car that we legally purchased. Everyone that we talked with in the dealership to have some resolution to this problem was extremely rude and unprofessional. The general manager of the dealership (Tim M) was the worst. They did not provide us the car registration document for more than 20 days and finally we had to report them to the Massachusetts Attorney Generals Office. This place doesn’t deserve anyone’s business… More

Great Experience w/ Tony Ngari My wife and I went into Boch Toyota on a recent Saturday afternoon. The dealership was very busy, and at first a bit overwhelming. However that all My wife and I went into Boch Toyota on a recent Saturday afternoon. The dealership was very busy, and at first a bit overwhelming. However that all changed when we met Tony. Boch Toyota had kept a record of my online inquiries, and Tony was prepared with a list of cars that met my criteria. We went through some options and I ended up purchasing the first car I test drove. Tony was very easy to work with, and cordial throughout the whole process. He understood some of my pricing concerns, and did his best to alleviate them. I would certainly return to Boch Toyota in the future based on my experience with Tony. Thanks! More

Brand New Car! Tony Ngari was awesome, so helpful and informative! This was my first new car purchase, and Tony made everything so much easier! I was very nervous an Tony Ngari was awesome, so helpful and informative! This was my first new car purchase, and Tony made everything so much easier! I was very nervous and wasn't ready to buy, my dad was there to help me as well but Tony was patient realizing I wasn't ready. I felt a little pressured but that's just the nature of the business. I ended up buying and felt like I was the only customer in the store. Things are great and I absolutely love my car! Thanks Tony! More

Liars and Cheats Boch Toyota provided the worst customer service I have ever experience. I used the car buying services through USAA (which is an amazing company). Whe Boch Toyota provided the worst customer service I have ever experience. I used the car buying services through USAA (which is an amazing company). When Boch contacted my fiance and I with a possible vehicle, we informed them that the purchase would be made through a Power of Attorney, as I am active duty military stationed overseas. Boch Toyota became very combative once they discovered that we would not be fianancing through Toyota. Additonally, they charged my credit card for $1000 for a deposit on the vehicle. After my fiance, with the Power of Attorney, signed all of the documents and my credit card had been charged, Boch decided that they no longer wanted to honor our deal. They said that my credit card will be refunded, but it still has not been. Additionally, my fiance lost two days of work and I had my credit run all on because this dealer had everything they requested. Long story short, because of Boch, my credit has been run, my fiance has lost 2 days of work, and my credit card has been run. The dealer had signed all of the documents. The deal was finalized and the downpayment had been made. Boch decided that they wouldn't accept a POA on "policy" that they could not produce, after the received their deposit money. DON'T GO HERE. More