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Nucar Toyota of Norwood
Norwood, MA
3,892 Reviews
Welcome to Boch Toyota, A DCD Company! Thank you for visiting our dealership page and allowing us the opportunity to earn your business.
Customer Satisfaction is our #1 goal!
At Boch Toyota we strive to get you the best price on all our vehicles and provide a relaxed, hassle-free environment that allow our customers to achieve the best experience in the automotive industry.
Our goal is to build a long-term relationship with our customers and community. We are a family owned business and bring those family values to everything we do. We are proud to be the #1 Toyota dealer, in sales, in New England, Since 1980. Come on down!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 3,892 reviews
September 19, 2014
Worst Car Buying Experience Boch Toyota is undoubtedly the worst and most unprofessional car dealership we have came across (ever…). We purchased a certified used corolla from th Boch Toyota is undoubtedly the worst and most unprofessional car dealership we have came across (ever…). We purchased a certified used corolla from them. Two days after purchasing the car we received a call from them asking us to bring the car back to them because they had the odometer reading wrong in their paperwork. We were told that it will be illegal for us to drive the car and that we cannot drive the car that we legally purchased. Everyone that we talked with in the dealership to have some resolution to this problem was extremely rude and unprofessional. The general manager of the dealership (Tim M) was the worst. They did not provide us the car registration document for more than 20 days and finally we had to report them to the Massachusetts Attorney Generals Office. This place doesn’t deserve anyone’s business… More
by skumar0316
September 17, 2014
Great Experience w/ Tony Ngari My wife and I went into Boch Toyota on a recent Saturday afternoon. The dealership was very busy, and at first a bit overwhelming. However that all My wife and I went into Boch Toyota on a recent Saturday afternoon. The dealership was very busy, and at first a bit overwhelming. However that all changed when we met Tony. Boch Toyota had kept a record of my online inquiries, and Tony was prepared with a list of cars that met my criteria. We went through some options and I ended up purchasing the first car I test drove. Tony was very easy to work with, and cordial throughout the whole process. He understood some of my pricing concerns, and did his best to alleviate them. I would certainly return to Boch Toyota in the future based on my experience with Tony. Thanks! More
by bcboyle12
Employees Worked With
Tony Ngari
September 09, 2014
Brand New Car! Tony Ngari was awesome, so helpful and informative! This was my first new car purchase, and Tony made everything so much easier! I was very nervous an Tony Ngari was awesome, so helpful and informative! This was my first new car purchase, and Tony made everything so much easier! I was very nervous and wasn't ready to buy, my dad was there to help me as well but Tony was patient realizing I wasn't ready. I felt a little pressured but that's just the nature of the business. I ended up buying and felt like I was the only customer in the store. Things are great and I absolutely love my car! Thanks Tony! More
by jreynolds72
Employees Worked With
Tony Ngari
September 01, 2014
Liars and Cheats Boch Toyota provided the worst customer service I have ever experience. I used the car buying services through USAA (which is an amazing company). Whe Boch Toyota provided the worst customer service I have ever experience. I used the car buying services through USAA (which is an amazing company). When Boch contacted my fiance and I with a possible vehicle, we informed them that the purchase would be made through a Power of Attorney, as I am active duty military stationed overseas. Boch Toyota became very combative once they discovered that we would not be fianancing through Toyota. Additonally, they charged my credit card for $1000 for a deposit on the vehicle. After my fiance, with the Power of Attorney, signed all of the documents and my credit card had been charged, Boch decided that they no longer wanted to honor our deal. They said that my credit card will be refunded, but it still has not been. Additionally, my fiance lost two days of work and I had my credit run all on because this dealer had everything they requested. Long story short, because of Boch, my credit has been run, my fiance has lost 2 days of work, and my credit card has been run. The dealer had signed all of the documents. The deal was finalized and the downpayment had been made. Boch decided that they wouldn't accept a POA on "policy" that they could not produce, after the received their deposit money. DON'T GO HERE. More
by krachel
Employees Worked With
August 29, 2014
Better price but same problematic service like all dealers People were great - but the communication between the internet department and the sales folks is completely missing and misleading. The quote given by People were great - but the communication between the internet department and the sales folks is completely missing and misleading. The quote given by internet department was misleading and the sales guys tried to work out a deal. Their prices are good and the sales guy Tom was good in dealing with stuff. More
by desaiaakash
Employees Worked With
Mike GIlson, Tom Rizzitano jr., Mike Hanna
August 19, 2014
Love my 2014 Corolla Sport I dont live close by to Boch of Norwood -having several Toyota dealerships near me i drove from New Bedford to Norwood because i had bought a new truc I dont live close by to Boch of Norwood -having several Toyota dealerships near me i drove from New Bedford to Norwood because i had bought a new truck in 2001 from them and was very pleased with it and we are still driving it. Upon arriving we were introduced to a salesman named David Demosthene and he was pleasant,knowledgeable and made you feel at ease from the get go. I was undecided if i wanted a Rav4 or another Corolla S --David, took his time explaining being extremely patient with me and i never once felt pressured into buying -- after several hrs. i chose the 2014 Corolla S and am so happy with it.... Boch of Norwood remains my number one chose and i highly recommend speaking with David Demosthene he went above and beyond and Boch should be proud having him on their team. More
by harvestmoon53
August 19, 2014
Sean Devlin is the nicest and easiest Guy to work with. Im 21 and just bought my first brand new car. 2014.5 camry se. Spent weeks calling , looking, and dealing with crappy car salesman thieves . Finally Im 21 and just bought my first brand new car. 2014.5 camry se. Spent weeks calling , looking, and dealing with crappy car salesman thieves . Finally i went boch which is an hour away from my house and met Sean. He knew every spec and option about the cars. He even knew why the se comes with bridge stones and not michelin tires. He beat my lowest quote by thousands with out even knowing i had quotes in my back pocket . I never felt pressured or cornered into buying the car. He was the nicest and easiest sale consultant to work with. Thank you!! More
by jsandner
Employees Worked With
Sean Devlin
August 15, 2014
Excellent services from Steven Chung I had purchased a car from Steve Chung before at Boch. When I was ready to trade in my old Corolla, I knew who I want to work with at Boch Toyota. O I had purchased a car from Steve Chung before at Boch. When I was ready to trade in my old Corolla, I knew who I want to work with at Boch Toyota. Originally I wanted a 2014 Camry LE. But, Steve told me that they have a 2014 Camry XLE at a great price since it's not a 2014.5 model. This XLE is only slightly more expensive than the LE, but it has a lot more nice features, and it also has the color that I wanted. Now I am a proud owner of a Camry XLE. Thanks to Steve again for his excellent advices and services. -Mikey More
by mikey888
Employees Worked With
Steven Chung
August 06, 2014
Thankful I worked with Rich Rudnicki Just purchased a 2012 Camry XLE with Rich Rudnicki leading the way! I was pretty clear on what I was looking for and Rich listened to my needs. He sho Just purchased a 2012 Camry XLE with Rich Rudnicki leading the way! I was pretty clear on what I was looking for and Rich listened to my needs. He showed 2013 SE's which I initially was interested in. However, his enthusiaism and knowledge about the XLE really made the sale. I never felt pressured. The transaction went smoothly and everything was delivered as promised. the car I purchased is just beautiful. I am a very satisfied customer. Thank-you!! More
by copowell25
Employees Worked With
Eric, Kevin Collins
July 22, 2014
Lying advertisement Wanted to buy 2014 Toyota Camry. The ad stated a price of $17,690 which included $750 grad rebate, which I qualify for, it also stated that 0% APR fin Wanted to buy 2014 Toyota Camry. The ad stated a price of $17,690 which included $750 grad rebate, which I qualify for, it also stated that 0% APR financing is available for 60 months ,and 1.9% for 72 months plus $750 bonus cash. However, when I emailed about the quote , I was giving a price of $18,640, not including any reg, doc fees, or taxes. When I asked about the difference in price, sales person stated that $17,690 price already includes $1,750 cash bonus and or you have to choose either $1,750 cash bonus or 0% financing for 60 months. Clearly, it is not what was stated on the ad. More
by tsylvia
Employees Worked With
Arthur Depina
