Nucar Toyota of Norwood

excellent My finance manager Rich Bayda really workhard to get me the proper finance that best worked for me..he wasvpleasant to sit with. Keep up the good work My finance manager Rich Bayda really workhard to get me the proper finance that best worked for me..he wasvpleasant to sit with. Keep up the good work Rich More

Good Buying Experience - Follow up in next week was horrible I'll start by saying the car buying experience was good. I used Costco, got a great price and the sales person Steve - was excellent and went out of t I'll start by saying the car buying experience was good. I used Costco, got a great price and the sales person Steve - was excellent and went out of the way for me. I was asked to inspect the vehicle on paperwork day - I noticed a scratch in the bumper and they had it repaired the next day when i picked up the car. I did not fully inspect the vehicle again (as it was dark out) and did not notice the gash in the center console. I called my salesperson and sent him photos. He told me to make an appointment, come in an ask for "Milo" to fix it. At the same time i was having trouble with Bluetooth connectivity constantly dropping, and my wife's phone not connecting at all. I called Toyota's 800# and they suggested it may be a faulty Bluetooth module - they instructed me to bing the vehicle to the dealer and have them run diagnostics on the bluetooth. I made an appointment and was at the dealer at 8:30AM on Sunday 3/8. I was told by service that there is nothing they can do about the bluetooth - I need to live with it. They asked me to wait for the appropriate person to come in and look at the scratch. 2.5 Hours later Tom Siuda (Sales Manager) came to me and said there is nothing they can do about it. He also said he would talk to his supervisors and give me a call on 3/9. Not only did I never get a call, but I called him as well, left a message and never got a call back. Boch had an opportunity to do the right thing and address my issues, instead they wiped their hands of it and ignore me. Hopefully this review garners some attention from their management. More

New car purchase Had a very pleasant experience buying a new Highlander with Koudjo. Trying to decide between Sequoia and Highlander, Koudjo provided the right balance Had a very pleasant experience buying a new Highlander with Koudjo. Trying to decide between Sequoia and Highlander, Koudjo provided the right balance of information and access to the cars to make our decision without being too aggressive. Have 4 young children so that was important, Koudjo brought the car we were interested in to the front of the dealership so wife and kids could easily view and test drive the car. Went to a few other dealers as I was trading in my car, and at the end Boch provided me with the car I wanted at a fair price compared to other dealers. . More

Exceeding my expectations What a change from the usual car buying experience. It was refreshing to be able to walk into a dealership and not be bombarded with old school sales What a change from the usual car buying experience. It was refreshing to be able to walk into a dealership and not be bombarded with old school sales tactics and false promises. Ryan Grossman was far and away the most professional, courteous, friendly salesman I have ever encountered at a car dealership. He made the experience a conversation and not a pitch, and went above and beyond, even delivering the car I purchased to me at my office between meetings. Outside of the excellent experience with Ryan, the price on the vehicle I purchased was thousands below similar vehicles at local dealerships. When you combine the excellent service, outstanding prices and experience, it's pretty clear that other dealerships can't match Boch Toyota. I highly recommend stopping by on your next used car hunt, and be sure to ask for Ryan if he is available. More

good experience Corneille was very upbeat and helpful with purchasing my toyota rav 4. He was really patient with me when choosing the right vehicle. I would reccomen Corneille was very upbeat and helpful with purchasing my toyota rav 4. He was really patient with me when choosing the right vehicle. I would reccomend him to friends! More

Great Experience Tony Ngari was my salesperson and he was pleasant from beginning to end. He explained all the features of the new Camry thoroughly to make sure I was Tony Ngari was my salesperson and he was pleasant from beginning to end. He explained all the features of the new Camry thoroughly to make sure I was comfortable when driving out of the lot. I would highly recommend Tony for anyone interested in buying a Toyota. Mike Hanna was my finance representative and went over all the particulars of the lease/buy differences in detail. He used several examples to make sure I understood and was comfortable with his explanations. He was very easy to speak with and took plenty of time with me. Excellent experience all around. More

Eric was superb and always available to help I am very pleased at the treatment I received at Boch, indeed. Eric and Corneille were extremely helpful in every way with a process that sometimes i I am very pleased at the treatment I received at Boch, indeed. Eric and Corneille were extremely helpful in every way with a process that sometimes is quite difficult. I was at many stores looking for a Venza and was impressed with the car I purchased and the process, even the financial person, Rich, was very good. ALL IN ALL, I WOULD RECOMMEND BOCH TOYOTA! More