Nucar Toyota of Norwood

Service manager will take care of your problems. Waited 1.30 hr for an oil change and found out the mechanic didn't even take my car in yet. Took the car out and wasted a trip. ------------------ Waited 1.30 hr for an oil change and found out the mechanic didn't even take my car in yet. Took the car out and wasted a trip. ------------------------ Update 06/11 The service manager called and apologize for the unpleasant experience with the long wait time and offered me to go in again for a free oil change. He said they were understaffed the day I took my car in the last time. So I decided to give them another try. Took my car in and the oil change was done in only 45 minutes. Thank you. More

Ernie Boch Jr sold Toyota and Honda dealership I went to go buy a Toyota Avalon and when I try to negotiate the sticker price they refuse, they priced their car above retail value and they told me I went to go buy a Toyota Avalon and when I try to negotiate the sticker price they refuse, they priced their car above retail value and they told me that I can take my business somewhere else if I did not like they prices so sorry that Ernie Boch Jr sold the company because these people now are rude and selfish and obnoxious and I also do not recommend this dealership to anybody I have been shopping there since 1987 and never again!!!!!! More

Great experience If you are in the market for a new Toyota and are in New England, go visit Kenneth. He made minivan shopping with three kids easy. He puts your needs If you are in the market for a new Toyota and are in New England, go visit Kenneth. He made minivan shopping with three kids easy. He puts your needs and the client relationship ahead of the need to sell you a car. It is that type of attitude that creates life long clients and repeat business. More

New car I had a great existence here at boch Toyota Richard was great and very informative. He found me the exact car on was looking for . I had a great existence here at boch Toyota Richard was great and very informative. He found me the exact car on was looking for . More

RAV4 2016 I went in to buy a new car and I got Richard Santos as my salesman. He was the absolute best! He was kind and made sure that I knew exactly what I was I went in to buy a new car and I got Richard Santos as my salesman. He was the absolute best! He was kind and made sure that I knew exactly what I was getting in my deal! He even had his manager Kyle come and talk to me. I will defiantly be reccomending my friends to come see him. I am very happy with my experience. More

Great service My experience at Boch Toyota was great. I recieved prompt service and they worked hard to meet my needs in terms of car type and price points. The s My experience at Boch Toyota was great. I recieved prompt service and they worked hard to meet my needs in terms of car type and price points. The staff was friendly and accomadating. More

I went looking for a Certified Pre-owned RAV4 I did the research and the prices at Boch were the lowest around. I worked with Richard Santos and he was very responsive and got right back to me whe I did the research and the prices at Boch were the lowest around. I worked with Richard Santos and he was very responsive and got right back to me when I had questions. He wasn't pushy or aggressive and made it easy to purchase my vehicle. More

Good experience. This is my second car From Boch, both through Joe Baribault. Like almost everyone, I don't like all the xxxxxxxx that sometimes comes with trying to This is my second car From Boch, both through Joe Baribault. Like almost everyone, I don't like all the xxxxxxxx that sometimes comes with trying to buy any vehicle. Joe was a joy to deal with. We talked, I told him what I wanted, he put together a printed offer, and I signed. There was none of the "Let me talk to my manager" crap, no "Gee, I can't do better because we have to make just a small profit", baloney. Joe is a professional. Give him a big bonus. Al Papianou BTW: Too xxxx many pieces of paper to shuffle, initial and sign! Suggest you put them all in a single package. Make copies as needed. It's not JJ's fault for the less than perfect rating below. More

What a joyride First time at Boch Toyota Norwood. What a great experience and excellent people skills from sales and business managers, sales personnel, financial m First time at Boch Toyota Norwood. What a great experience and excellent people skills from sales and business managers, sales personnel, financial manager to service personnel. Nice job people! More

Your value is ZERO after signing purchase and sale. I decided to purchase the new RAV4 on Monday 02/15/2016 and added in the leather. I put 7000USD down payment and financed the rest. All the needed d I decided to purchase the new RAV4 on Monday 02/15/2016 and added in the leather. I put 7000USD down payment and financed the rest. All the needed document were done and I wanted to pick up the car on Saturday 2/20. On Wednesday, I didn't hear any update about my car at all, I contacted the dealer and was told that I needed to add this new car to my insurance policy first and then called them back. On Thursday, I called back with the done status on insurance and was told that I had to come back to dealer to resign the leather installed paperwork. I did sign that paperwork when I purchased the car. But later, saleman told me that he would have my car ready on Saturday. On Saturday morning, I left the message for the saleman to let me know when my car would be ready so that I could come and picked up. I haven't head from him until 6PM, then I called him again. This time, I heard from a group of people (different voices) on the back ground said that they wouldn't deliver the car until I signed the paperwork. Later on, my saleman came over and explained to me that Financial guy did make a mistake on my financing. He didn't included the leather option into the cost of the deal. Because of that I needed to come back and re-signed all paperworks. THIS IS THEIR FAULT and they made me following up with them many times to make sure I would take the car on time(Saturday)? They should honestly tell me right away when they found out their mistake rather then They just told me to come back and sing Leather Installed paperwork. So fed up with the way they work post purchase, on Sunday 02/21/2016, I canceled the deal. They said that they would refund my down payment in 2 seperate times, the first one will be 5705USD right away, and the second one is 1295USD when they sold the car (cost of the leather). Until now, 03/29/2016, more than a month, I haven't received any refund amount from this BOCH dealer. The deal was canceled by themselves when they found out their mistake but they didn't tell me. In addition, they didn't canceled the financing from the bank until I received the letter from the bank asking to pay monthly payment 2 weeks later. They cleared it after I contact them. Almost a week ago, I contacted the Boch general manager Tim by phone and told him about my case. One of the sale mangers called me right back and told me that they will refund my money right away. Today 03/29/2016, almost a week passed, there isn't any amount credit back into my credit card. Need some peace, stay away. More