Nucar Toyota of Norwood

Great job Emilio Rome. Dear All, Thanks you for a great buying experience. Special thank you to Emilio Rome on a fantastic job from beginning to end exceptional professio Dear All, Thanks you for a great buying experience. Special thank you to Emilio Rome on a fantastic job from beginning to end exceptional professionalism patience, and people skills. Please keep hiring sales reps like Emilio Rome. We are happy that we chose Boch Toyota. More

Excellent service. Nice personnel. The experience was positive. The sales rep. was very helpful. I would recommend the dealership to other people, and will consider leading another veh The experience was positive. The sales rep. was very helpful. I would recommend the dealership to other people, and will consider leading another vehicle. Vehicle pricing was okay. More

Excellent experience! Monike Silva handled all from start to finish. Experience was truly professional. I recommend her and the dealership highly. Boch has what they advert Monike Silva handled all from start to finish. Experience was truly professional. I recommend her and the dealership highly. Boch has what they advertise and goes the distance for customer satisfaction. More

Best Car Buying Experience Ever! Received great pricing from the Internet department! Came in, signed paperwork and left with my brand new 2017 Camry! I was working with Alex in BDC a Received great pricing from the Internet department! Came in, signed paperwork and left with my brand new 2017 Camry! I was working with Alex in BDC and he was able to answer all of my questions! More

An easy way to depart from your happiness I went once for service and despite being requesting to be left alone I am continuously harassed with phone calls, texts, and emails. Avoid this deal I went once for service and despite being requesting to be left alone I am continuously harassed with phone calls, texts, and emails. Avoid this dealer unless you want your inbox filled with spam and are tired of peace and relaxation at night, during the weekend or whenever you have free time. More

Good advice The Boch team was great to work with. The sales managers Eric (maybe has the whitest teeth I've ever seen) and Jason were very helpful with helping ma The Boch team was great to work with. The sales managers Eric (maybe has the whitest teeth I've ever seen) and Jason were very helpful with helping make the right decision for my family instead of just trying to put me in a car I didn't want. I would definitely recommend any of my friends and family to go there. More

So happy with my new (used) car !!! Thank you so much Boch Toyota and Eric for all of your help. I am now driving a beautiful certified pre-owned highlander that I never thought I could Thank you so much Boch Toyota and Eric for all of your help. I am now driving a beautiful certified pre-owned highlander that I never thought I could fit into my budget. Highly recommend Boch Toyota if you are in the market for a certified Toyota !!! More

Long summary of mixed experience. Okay, so where do I begin? I'll start by giving credit to the people at Boch that actually tried to help without acting like I'm inconveniencing th Okay, so where do I begin? I'll start by giving credit to the people at Boch that actually tried to help without acting like I'm inconveniencing them. John Remy from sales and service advisor Lucio Lopez. Those two deserve at least 3 stars for effort. I honestly can say they tried their best if unfortunately still leaving me a bit unsatisfied with the results. So, I left another review on 8/27. I believe it wasn't very flattering for Boch Toyota in Norwood. I write this now in order to inform anyone truly interested in whether or not this dealership is worth spending your time and money on seeing as how I have to go through something negative each time I make a visit and I don't feel very comfortable while I'm there. I made an appointment for W 11/9 and they still weren't ready for me. I'll grant them that I gave them a sizeable list of things to inspect/work. Although I was there from 10:15am until approximately 5:30pm, which is a long time to wait, I do understand much of the time I waited. Like the majority of you, I expect a certain level of professionalism when I acquire any product from any company wanting what you've been putting in your pocket... that being money! Now, by the end of a previous visit, the company vehicle that I brought to them was returned with scratches along the passenger side of the vehicle as well as being left visibly dirty. Obviously, I was upset and so was the owner of the company I work with. So after talks and sending faxes/email's to the higher ups with evidence of the facts, it was agreed that it would be taken care of when I brought it in. Fortunately, they did a decent job this time, but there were times the service department seemed very uneager to get the scratches repaired and John Remy saw to it that they did. But, they still left some on the rear passenger door and one on the front passenger door. Understand that the damage occured while they had possession of the vehicle. The fact of the matter is that no client should endure this level of unprofessionalism from any establishment that portrays themselves as the best at what they do. They did however clean the car this time and gave me a tank of gas so that cheered me up a bit. But, I take exceptional care of any vehicle in my possession and I know what to look for when it comes to imperfections. At this point, it appears out of spite. Whether they'll admit it or not is something else. Our company excels at great costumer service which is necessary especially pertaining to the private livery car business. And, just as our clients expect the best, we also expect the best from companies we do business with. More