
Nucar Toyota of Norwood
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
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Chase Calef was honest and upfront in making a purchase possible for a hybrid vehicle, which is currently in huge demand. He was patient and detailed in answering the many questions I had. He also worked h possible for a hybrid vehicle, which is currently in huge demand. He was patient and detailed in answering the many questions I had. He also worked hard to ensure that my vehicle didn't come with extra additions that the port would automatically install on in-demand vehicles for extra cash. I was able to purchase a 2023 Rav 4 hybrid without any factory/port installed options, which is very rare in New England. I worked with two other dealerships that were closer to me, with salesmen that were rated 5 stars on dealerrater. The first salesman in Dedham abruptly stopped contact when I asked a couple of questions. The second dealer in Wellesley cancelled my contract when I said that I would like to forego the additional accessories that were automatically added on the build. He stated that there were easier customers that would happily purchase a hybrid with tons of padded accessories. I'm not one to be ok with such practices in principle, especially when I was factory ordering a car. Both dealerships also tried to upsell me to higher trim levels and even a Rav 4 Prime, regardless of my needs, due to the fact that those higher priced models weren't selling as fast and was taking up space in their lots. I didn't experience any of this from Chase and he made my car-buying experience as painless as possible. He even went through what additions I would need to purchase, even if it wasn't with Toyota, such as floor mats as they don't even come with regular carpet mats in the new vehicle. There are differences in salespeople rated 5 stars on dealerrater, and Chase stood above them all. I would go even further to say that I would purchase my next vehicle at a dealership that's even further in distance, if he decided to work at a different dealership. I would definitely refer anyone looking to buy a Toyota to Chase. More
Chase was the best! ! He listened to everything that I wanted and needed and made sure that I got it. He had an answer for every question, took care of small issues with ! He listened to everything that I wanted and needed and made sure that I got it. He had an answer for every question, took care of small issues with ease, he went above and beyond and he was so patient with me I can’t say enough about how great my experience with him was. More
This sales person tried to switch us around then when it came to my final decision he try to slap me with $2000 over MSRP. When I was about to leave he tried $500 over MSRP. When I said no and about to leav came to my final decision he try to slap me with $2000 over MSRP. When I was about to leave he tried $500 over MSRP. When I said no and about to leave he said that I am not intent to purchase in the first place. This is insulting! More
I stopped in yesterday looking for a used car since my car has died. I was ready to buy. The first salesperson I spoke to said, "I'm busy with a customer, ask him," pointing to a well-dressed fellow wit car has died. I was ready to buy. The first salesperson I spoke to said, "I'm busy with a customer, ask him," pointing to a well-dressed fellow with dark rimmed glasses sitting in the middle of the floor, two other staff members standing close to him. "What are you looking for," he asked? I explained that I was undecided between a small SUV or a sedan, but I was thinking of spending $20K to $30K. "Well, that's not enough to go on," he said. "I suggest that you start by looking on-line first," or something to that effect. This response is remarkable: this pompous man essentially dismissed me. I am astonished that Boch Toyota would have someone like this representing them. More
Chase was fantastic from start to finish. I would highly recommend anyone thinking of buying Toyota giving Chase a call. Thank you Chase! I would highly recommend anyone thinking of buying Toyota giving Chase a call. Thank you Chase! More
Chase was an absolutely fantastic salesmen, no issues with him and he was a pleasure doing business with. with him and he was a pleasure doing business with. More
Worst dealer experience ever. I would never set foot in this dealership again. Both the sales person and finance person lied to us. They should not be in business! I would never set foot in this dealership again. Both the sales person and finance person lied to us. They should not be in business! More
11 month with my 2015 ford escape the transmission is no good and i have to eat the 12480 left and no one is doing nothing about it poor costumer service not fear for mei finance it january2022 transmissio good and i have to eat the 12480 left and no one is doing nothing about it poor costumer service not fear for mei finance it january2022 transmission gone i under stand the warranty is over but i only had this car for 11 month i text i call and no response i talk to sale maneger oo yes you get a call and nothing More
They sold me a car in June with non-working rain-sensing wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insuranc wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insurance to cover a windshield replacement instead of them taking ownership of the issue, so much for a "Toyota certified used" vehicle. I won't buy again from these folks or bring my car for service here. Buyers beware of this place. Any attempt to contact any level of management gets discarded, it's shady business practices. 16Dec22: The car's windshield was replaced by Boch Toyota and now the car works perfectly. Thank you, especially to Jessica C., Chris G., and Johnny F. from sales for lending me his car. More
Boch Toyota just sold me a car with the maintenance light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 More