Nucar Toyota of North Kingstown - Service Center
North Kingstown, RI
131 Reviews of Nucar Toyota of North Kingstown - Service Center
Service Dept. knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel down on ground and breaking valve stem when working on ABS sensor system. They tried to blame it on me! (With brand new tires on the car, I doubt it was me!) They never fixed my ABS light coming on since they no not know what they are doing, they just tried to sell me a whole ABS module for $1,800 instead of finding out WHY the ABS light comes on. They first put brand new brakes in my car for $700, even though they were already replaced under two years ago! I started catching on to their tactics, after they suggested putting in an ABS wheel speed sensor on the tire (that became flat) when I already had that done also previously under two years ago. Sell, sell, sell the parts, that's ALL they do! They will not listen to you and they treat you like "get em in, get em out"....NEXT SUCKER! I was very disappointed with their dishonesty and lack of knowledge and will NEVER do business with them again. I gave them the chance to prove their abilities to no avail. Please don't let them take you for a fool like they tried to do with me! Nucar Tarbox Toyota sure lives up to the shifty dealership stories one hears all the time! Save yourself the nightmare and find a good mechanic elsewhere! More
The staff is very professional and knowledgeable. The atmosphere is very relaxing and clean. Was completed in a timely manner. The atmosphere is very relaxing and clean. Was completed in a timely manner. More
I had my car serviced and the Tarbox service rep was Andrew Chan. I have spoken with Andrew before and he is personable, hard-working, clear and responsible. I really appreciated how work yesterday, a Andrew Chan. I have spoken with Andrew before and he is personable, hard-working, clear and responsible. I really appreciated how work yesterday, and everything proceeded very quickly. I have never had a complaint about this dealership since I began working with them in 2008, and Andrew Chan has always been wonderful. More
The people were very efficient work done timely and as always the quality was excellent always the quality was excellent More
The service department at Tarbox is top notch and one of the reasons I will keep buying cars there. Between Toyotas I briefly owned another popular car brand and their service and dealership were awful, so the reasons I will keep buying cars there. Between Toyotas I briefly owned another popular car brand and their service and dealership were awful, so I came back to Tarbox. The staff is professional and friendly, always able to answer my questions. Brad assisted me this week and he was very helpful, from telling me how long it would take to finding the right touch up paint (which was applied in the shop - a big help!) The waiting area is open, bright and clean. More
Awesome Service Center Mr Jeff Is a Great Service Representative at This Location East or West He is the Best 🙌💯👍💯🙌 Representative at This Location East or West He is the Best 🙌💯👍💯🙌 More
Recent service was wonderful! Andrew was helpful, professional, and amiable! Very accommodating in light of busy day and bad weather… really appreciated his efforts! Andrew was helpful, professional, and amiable! Very accommodating in light of busy day and bad weather… really appreciated his efforts! More
I love this place! Nothing but the best service. After many years of going to another dealer that was awful and just made my car worse, I am so happy that my car and I Nothing but the best service. After many years of going to another dealer that was awful and just made my car worse, I am so happy that my car and I found a home for repairs with Tarbox. Customer service is also the best, most kindest people. Thank you for being you Tarbox! More
Always greeted by a friendly associate and kept well informed. Everyone I've dealt with from purchasing to service department has been wonderful. informed. Everyone I've dealt with from purchasing to service department has been wonderful. More
I only needed to get the oil changed on my car but I'd been procrastinatinating because I heard that I couldn't make an appointment and the wait could be up to two hours! Infuriating! Solution found: I le been procrastinatinating because I heard that I couldn't make an appointment and the wait could be up to two hours! Infuriating! Solution found: I left the car. Mark, my service writer, was knowledgeable, pleasant and didn't try to oversell me. He gave me a reasonable time estimate in which to expect the car to be done and it was! The women in the business office recognized my punch card was on my third visit, so I got 1/2 off. It was a great visit!! Based on this service visit, I would feel confident returning to this service department. More