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Nucar Toyota of North Kingstown - Service Center
North Kingstown, RI
129 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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129 Reviews of Nucar Toyota of North Kingstown - Service Center
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July 24, 2024
I was always pleased with Tarbox/Nucar service, where I have been a customer for many years. Today i came for oil and filter change (post warranty) and the service was completed sooner than estimated. This have been a customer for many years. Today i came for oil and filter change (post warranty) and the service was completed sooner than estimated. This however was my first time as a handicapped customer. Andrew Chan was my consultant and I don't have enough good words to describe his kindness, courtesy, sensitivity and care. At the end Andrew went out of his way not only bringing the car to me in front of the waiting area (normally consultant will point out where about the car is parked on the lot), but offered to help me put my walker in the trunk and did not leave the side of the car until I was well seated behind the wheel. I never asked or anticipated any help as beeing recently handicapped I still have my independent attitude, but Andrew's emotional intelligence and empathy set my entire day on a happy note. Thank you very much! More
by Dlat
Employees Worked With
May 14, 2024
We are very impressed with Nucar. We have been here a few times. We have had good service but my experience today has made Nucar our go to for service. We brought the Rav in because t We have been here a few times. We have had good service but my experience today has made Nucar our go to for service. We brought the Rav in because the rear door kept opening by it's self. We were sure we were in for a large bill They tested out the car, fixed our key fob, washed our car and returned it in a little over an hour with no charge. Taylor kept me informed, explained what they did, and said if I had any more issues to call. This is a dealership that cares about it's customers!! More
by timberlan127
Employees Worked With
Taylor Rambone
November 08, 2023
Service advisor Corey was very friendly. Nathan the technician was also helpful, during test drive ! Nathan the technician was also helpful, during test drive ! More
by KyleP
July 14, 2023
Service in my opinion is the best in RI. I have tried most of the Toyota service centers and I must say no one has topped Tarbox. I bought a new car from one of the other dealers, and the se I have tried most of the Toyota service centers and I must say no one has topped Tarbox. I bought a new car from one of the other dealers, and the service was bad Yes they have a 70% rating which is not good for Toyota. I ended up taking the car to Tarbox. Andrew was great he took care of the service and called me ahead of the original quoted time frame. More
by jcr1590
Employees Worked With
February 11, 2023
John is the best communicator regarding the services your car receives and what might need to be completed in the near future. He always makes me feel that I am his top priority. car receives and what might need to be completed in the near future. He always makes me feel that I am his top priority. More
by acrk.taylor
Employees Worked With
June 21, 2022
Every experience I’ve had has been smooth, and to the point. I’m a busy person, just like everyone else, and when I stop to maintain my truck, I appreciate it getting done in an efficient and timely fash point. I’m a busy person, just like everyone else, and when I stop to maintain my truck, I appreciate it getting done in an efficient and timely fashion. I’d send anyone with a Toyota, to your service team, your way with confidence. More
by PAMills227
June 21, 2022
I was able just drive in for my 20 thousand mile check up get my oil change tire rotation and 30 point check up also a state inspection all with in 90 minutes. Mark my service writer was personable and helpf get my oil change tire rotation and 30 point check up also a state inspection all with in 90 minutes. Mark my service writer was personable and helpful. More
by Paul
Employees Worked With
Mark
June 20, 2022
Absolutely perfect. Andrew took my car to be washed, my great granddaughter had spilled ice cream in back seat and Andrew had it cleaned. If possible I would rate 20 o Andrew took my car to be washed, my great granddaughter had spilled ice cream in back seat and Andrew had it cleaned. If possible I would rate 20 out of 10. More
by Brooke121
Employees Worked With
June 01, 2022
Service Dept. knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel knows not what they are doing when fixing a car; only selling parts! Beware, beware! Car came out with a flat tire from the Mechanics throwing wheel down on ground and breaking valve stem when working on ABS sensor system. They tried to blame it on me! (With brand new tires on the car, I doubt it was me!) They never fixed my ABS light coming on since they no not know what they are doing, they just tried to sell me a whole ABS module for $1,800 instead of finding out WHY the ABS light comes on. They first put brand new brakes in my car for $700, even though they were already replaced under two years ago! I started catching on to their tactics, after they suggested putting in an ABS wheel speed sensor on the tire (that became flat) when I already had that done also previously under two years ago. Sell, sell, sell the parts, that's ALL they do! They will not listen to you and they treat you like "get em in, get em out"....NEXT SUCKER! I was very disappointed with their dishonesty and lack of knowledge and will NEVER do business with them again. I gave them the chance to prove their abilities to no avail. Please don't let them take you for a fool like they tried to do with me! Nucar Tarbox Toyota sure lives up to the shifty dealership stories one hears all the time! Save yourself the nightmare and find a good mechanic elsewhere! More
by Tarbox Victim
May 23, 2022
The staff is very professional and knowledgeable. The atmosphere is very relaxing and clean. Was completed in a timely manner. The atmosphere is very relaxing and clean. Was completed in a timely manner. More
by Rirealtymgt
Employees Worked With
